I have bought 2 pairs of hearing aids over the years at Audika (Previously Hidden Hearing) and during these 7 or 8 years I have always been received very well by Mary and followed very professiona... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent Service The team at Audika Hove continue to provide a professional and friendly service resulting in my hearing needs being fully met. Liam the audiologist put me at ease, clearly explaine... See more
Today I seen hearing Aid Dispenser, Liam what a very rare caring person, approachable, respectable curtesy all in a professional but very friendly manner. Liam spent one hour checking my tr... See more
I was with Amplifon which has now become Audika. I went for my annual review and hearing test at the Haywards Heath office and was seen by Wilson. He was fantastic, friendly and extremely helpful an... See more
4.7
Excellent
180 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
I found the staff to be friendly and professional which made the whole experience enjoyable.
March 15, 2024
⭐️⭐️⭐️⭐️⭐️ ABSOLUTELY RECOMMEND!
⭐️⭐️⭐️⭐️⭐️
😍 (HOVE branch) 😍
WOW! ❤️ Lovely experience from start to finish when I was a bit worried about my hearing.
Friendly, attentive & informative team members.
Bright, quiet & relaxing double glazed examination rooms.
Was explained everything very well & now I know my next steps.
I couldn't believe it when I was told there was no charge for the hearing test! 🤩
This really is an excellent service & I HIGHLY RECOMMEND coming here for your hearing test.
⭐️⭐️⭐️⭐️⭐️
March 11, 2024
Unprompted review
Liam was very helpful & professional
Liam was very helpful & professional. The hearing test was easy. The advice given was great
thankyou
February 29, 2024
Highly professional
Highly professional, friendly and patient! This was my third - and the only successful company to do it - attempt to have the in canal aids properly made and fitted. A brilliant job! Thank you
February 12, 2024
Unprompted review
Efficient and friendly service
Good, efficient and friendly service overall, from the moment I made the appointment to walking through the door. It was my first ever hearing test and I was a little nervous as didn't know what to expect, but I was made to feel at ease.
February 5, 2024
Unprompted review
Helpful Hidden Hearing.
Liam was great. Really helpful and knowledgeable. He explained everything and answered all my questions.
I've only had my hearing aids for a couple of days but it's great being able to hear properly!
January 31, 2024
Great service and lovely professional staff
I’ve recently had ear wax removal and then a free hearing test at Hidden Hearing in Hove - both procedures were brilliant and really well carried out - a lovely clinic and lovely helpful professional friendly staff. I will definitely recommend you and will come back to you for my next hearing test next year. Many thanks to you all
January 16, 2024
Unprompted review
Excellent Service
We always get an excellent service at Hidden Hearing in Hove. Mr Liam Colclough has been looking after us for a long time and is really professional In his work. Mary is also really lovely and helpful. I truly recommend going to Hidden Hearing in Hove for all your hearing tests and hearing aids.
November 17, 2023
Unprompted review
Always there for me
Friendly staffs, always ready to help out wonderful following up
October 24, 2023
Very Helpful
My ears were cleaned by Belinda and she was very informative and knew what she was talking about. Will be going here again!
August 15, 2023
Unprompted review
I have been with HH for over 30 years…
I have been with HH for over 30 years and they have always been first-class. I never feel rushed. They are always very caring, helpful and prompt in returning calls. Highly recommended.
July 13, 2023
We needed some advice & spare batteries…
We needed some advice & spare batteries & they were very helpful & gave their time to clean & adjust a hearing aid
Thank you!
July 31, 2023
Unprompted review
Earwax removal
They were very thorough & booked me in for a free second session when they were unable to clear all the wax in the first one. Also has a free hearing test afterwards.
June 15, 2023
He listened and was honest
He listened and was honest. There was no hastle and I had almost given up on hearing aids as a solution before trying the suggestion. Very happy, straightforward and I'm although expensive, I hope I made the right choice.
May 25, 2023
Exceptional service from Belinda
Exceptional service from Belinda! First time I had a micro suction done to my ears WITHOUT pain! Thank you so much.
Mary at the from desk also provided amazing and friendly support. Couldn’t recommend enough!
May 17, 2023
Unprompted review
Always helpful and informative
Always helpful and informative. I would have no hesitation in recommending Hidden Hearing and in particular Dee
April 28, 2023
Unprompted review
I’ve had an earwax removal with Belinda…
I’ve had an earwax removal with Belinda this morning. Both of my ears were blocked. She treated my ears super professionally. She explained what to do to prevent my ears getting blocked again. I’ll be again in 6 month to make sure that my ears stay healthy. The receptionist Mary also deserves a mention. She smiles a lot and make you feel welcomed every time yo my arrive for your appointment. Great Team! THANKS!
February 28, 2023
Unprompted review
Considerate and Kind Staff
I’d been considering a hearing test for a while now. Made an appointment and popped down to hidden hearing on western road, hove.
I was greeted by Mary, who was fabulous. And had my consultation carried out by Liam who is equally fabulous.
Very kind and considerate staff, thank you for making my experience pleasant!
February 22, 2023
Unprompted review
First-class professional treatment
I had ear wax suction at the Hove branch of Hidden Hearing and was treated by Dee Hartman, who is always so calm, friendly and professional, and who really makes you feel at ease. The treatment was really thorough and well handled - it's amazing to be able to hear so clearly again now! I must also mention that the receptionist was lovely and helpful too. All round, a great experience. I 100% recommend Hidden Hearing.
February 15, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.