A warm welcome from Kevin and Neil I had some issues that Neil got to work and got them sorted very professional.
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See what reviewers are saying
Most grateful thanks to Tracy in Inverness sector of "Hidden Hearing" for her most proactive care and such comfort to me during the removal of wax from my ears .I was worried initially as I'd only e... See more
I was given a warm welcome on arrival at the clinic. I was offered a cup of tea or coffee. Tracy, the ear care practitioner welcomed me and after taking details proceeded to remove the wax build... See more
The admin team were very efficient when talking me through the claim process and the written quote arrived the next day. A member of staff (Emma) came out on a home visit to see my father after he h... See more
4.8
Excellent
162 reviews
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Great Team at Inverness
Great Team at Inverness, couldn't have been more helpful, really professional and genuine.
November 13, 2025
Lovely people
Had my appointment for ear wax removal today and found everyone to be friendly and efficient. The procedure itself was comfortable and it worked perfectly. I would definitely recommend this company and will use again.
October 27, 2025
Unprompted review
Hidden Hearing
Agatha is a wonderful lady who explained everything so well. His life has improved now that he can hear what is said. My husband can now hear me when I’m muttering to myself!
September 26, 2025
Very competent service
The whole visit was nice, smooth and easy. Everything was explained thoroughly, all questions answered. The staff member was competent, well organised, patient and friendly.
September 25, 2025
I have bad ears with wax build up ,but…
I have bad ears with wax build up ,but been to the Inverness clinic about 3 times to get my ears cleaned and Tracy at the Inverness clinic is fantastic very patient very professional ,comfortable environment you feel so welcome from start to finish the team there are brilliant kevin on the desk is great welcoming so in overview fantastic service highly recommended
September 18, 2025
Unprompted review
Hidden Hearing Ear Wax Removal Service
A client of Hidden Hearing for many years but first time today for a visit for ear wax removal. Tracy Stuart in Inverness was exceptionally good at describing the procedure and exactly what she was going to do and what to expect to feel. The results of the procedure were fantastic as I saw the photos of my ears on screen. I was advised also what action to take going forward .
August 8, 2025
Unprompted review
Very helpful lady
Very helpful lady. Very welcoming and explained clearly what she was going to do and talked through each procedure
July 11, 2025
My very experienced audiologist offered…
My very experienced audiologist offered careful explanation, efficient but friendly, went through the tests systematically, showed and explained the results while stealthily promotingthe Rolls Royce of hearing aids which sadly come at a RR price.
Maybe next year.
May 23, 2025
Very nice welcome
Very nice welcome, professional approach, knowledgeable team. Every aspect of my visit was explained to the smallest details. Will recommend.
May 9, 2025
Very professional consultant
Very professional consultant, she explained everything clearly.Made me feel very relaxed.
May 8, 2025
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Ear Wax Removal
I contacted Hidden Hearing as I wanted an ear wax removal procedure. It was very easy to book online and I received text message reminders. I was warmly greeted and the office/treatment room is very nice. Having not had this procedure before, Tracy put me at ease and explained the procedure and what to expect. She kept me informed throughout the procedure and managed to clear wax from both of my ears easily and quickly.
April 25, 2025
Unprompted review
Reply from Audika - Inverness
Brilliant news! Thank you so much for letting us know about your experience. We are so pleased you were put at ease and that the process was quick and efficient.
Kind Regards,
Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Well received from the moment you…
Well received from the moment you enter. Then directed where to go to get the most up to date investigation of my ears’ current abilities. And further up to date upgrading of my equipment!!!
And a cup of coffee too!!!! Well done fellows and thank you. Sylvia
March 28, 2025
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