Audika - King's Lynn Reviews 

85
TrustScore 5 out of 5

4.8

3 Saturday Market Place, PE30 5DQ KING'S LYNN, Norfolk, GB


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Rated 5 out of 5 stars

A warm & friendly greeting from Sam on arrival Daniel as always was very professional & informative explaining everything step by step throughout the consultation Would highly recommend the Audika... See more

Rated 5 out of 5 stars

The staff were polite and professional explained everything clearly and also very knowledgable it made me very relaxed

Rated 5 out of 5 stars

I am already a hearing aid wearer. After getting fed up with another company that does hearing care(begins with a B)?? and wanted me to go all around Norfolk just to get an appointment- I chose to go... See more

Rated 5 out of 5 stars

My experience at the King’s Lynn Centre was excellent. Daniel was professional and thorough. He took time to ask us what our life style was like, explaining that this helped him understand what I ne... See more



Contact info

  • 3 Saturday Market Place, PE30 5DQ, KING'S LYNN, Norfolk, United Kingdom

  • 01553 779950

4.8

Excellent

TrustScore 5 out of 5

85 reviews

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4.8

All reviews

(85)

5,332 reviews in the last 12 months

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Rated 5 out of 5 stars

Cannot recommend Hidden Hearing highly…

Cannot recommend Hidden Hearing highly enough! We had appointments in Kings Lynn to have our ears cleaned. Unfortunately the machine was not woking so Lucas arranged to come to our home to do it. First class job and a really personable, friendly guy. Very happy with that. We then had a hearing test appointment at home with Amber and Molly. Two very lovely, friendly girls who did a cracking job again. Totally put us at ease and there was no hard sell for us to buynaids. As we were both borderline we have rebooked another test in 6 months time. Would recommend Kings Lynn without any hesitation. Thank you for a great service!

November 14, 2025
Rated 5 out of 5 stars

excellent service

I am already a hearing aid wearer. After getting fed up with another company that does hearing care(begins with a B)?? and wanted me to go all around Norfolk just to get an appointment- I chose to go see Amber at Hidden Hearing in Kings Lynn. Excellent service, she took all the time I needed, showed me each step of the way and was a lovely young lady. Up to date tech explained, they're not cheap however their service and follow on service seems worth paying a bit more. I would definitely recommend :)

August 19, 2025
Rated 4 out of 5 stars

Daniel is great

Daniel is great, always explains everything so well and is very kind, welcoming, helpful and pleasant.
This is in contrast sadly to the 2 people who 1. let me in through the locked door and 2. on reception.

August 4, 2025
Audika - King's Lynn logo

Reply from Audika - King's Lynn

Good morning
Thank you for your 4- star review. We are so pleased to hear that you found your experience with Daniel to be such a positive one.
We understand that a member of our customer services team spoke with you this morning to apologise and discuss your contrasting experience.
Your comments have been passed to our area manager to investigate.
If we can help further please contact our customer services team on 0800 7408 796 who will be happy to help.
Kind Regards
Customer Services
Hidden Hearing Ltd

Rated 5 out of 5 stars

Excellent expetience

My experience at the King’s Lynn Centre was excellent.
Daniel was professional and thorough. He took time to ask us what our life style was like, explaining that this helped him understand what I needed to enhance this. The testing was amazing and I was shocked at how much my hearing had deteriorated but Daniel was quick to reassure me that much could be done to improve this.

July 31, 2025
Rated 2 out of 5 stars

Service has declined

The technician did not appear to have a full grasp of how to work the equiptment.
Question were asked that had not previously been asked apart from the initial consultation years ago

June 18, 2025
Audika - King's Lynn logo

Reply from Audika - King's Lynn

Hello,

Thank you for your review and we are sorry you feel as though the service has declined.

We have an additional Qualified Hearing Aid Dispenser in the area, as well as our regular team so all feed back is helpful. Quite often extra questions are to learn more about patient history and to make sure we cover everything and we note that they made a referral for an interim service which was the correct procedure.

Naturally, a member of our Customer Services team will reach out to you directly to learn more about your experience so that we can help our newer team members settle in easier and of course, we thank you for bringing this to our attention.

Kind regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Biggest thank youHidden Hearing in Kings Lynn saved me…

Hidden Hearing in Kings Lynn saved me to be honest. I already had hearing aids from somewhere else and it was only when I was called for jury service I found out I still couldn’t hear very well. Hidden hearing did such a different range of tests and with care, they got me on the right road to be back in the real world, able to hear what was being said to me and not being drowned out by noise around. Thank you, you probably gave me back my sanity.. Anne

April 20, 2024
Unprompted review
Audika - King's Lynn logo

Reply from Audika - King's Lynn

As experts in our field and our aim to be 'Best in Class', your review makes our hearts sing. Jury service, and legal or medical appointments can be daunting without the added concern of hearing loss so we are really pleased that you are getting your confidence back with your hearing aids and that we were able to help when you needed us the most.

Please do reach out if we can help at any point going forward.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Daniel was very helpful

Daniel was very helpful sorting out my hearing problem with a in depth hearing test, Now my hearing is like when It was in my 20s which makes a difference now I'm in my middle 70s. Many thanks to all the staff at KingsLynn.

February 6, 2025
Unprompted review
Audika - King's Lynn logo

Reply from Audika - King's Lynn

That's wonderful news that Daniel has been able to take you back a few years and the hearing aids are making such a difference. We hope you keep enjoying the new experiences with the feeling of restored hearing.

If you need us at any point, please do reach out to either the King's Lynn clinic or the customer services team so that we can help.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

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