Audika - Kingston Upon Thames - Eden Street Reviews 

289
•
TrustScore 5 out of 5

4.9

8 Eden Street, KT1 1BB KINGSTON UPON THAMES, Surrey, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I have been a client here since it was recommended by a friend. I had been dissatisfied with the audiology company I was using at the time because of the high turnover of staff and the disappointing... See more

Rated 5 out of 5 stars

I had a hearing test with Tom who made me feel relaxed immediately and explained the procedure very clearly. Secondly I had a wax removal procedure done by lovely Dee. Such a bubbly personality who ag... See more

Rated 5 out of 5 stars

Khadisha Walter’s top notch help to get me hearing again and clearing wax. Took me through everything step by step and cleared a long running build up issue that none of the other previous visits to o... See more

Rated 5 out of 5 stars

AUDIKA are very good at: 1. Post-sales support, always reminding me in good time for hearing reviews. 2. Thorough hearing tests d we’d itch audiograph plots. 3. Never ‘over-sell or pushy’ i... See more



Contact info

  • 8 Eden Street, KT1 1BB, KINGSTON UPON THAMES, Surrey, United Kingdom

  • 020 8247 4470

4.9

Excellent

TrustScore 5 out of 5

289 reviews

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4.9

All reviews

(289)

6,038 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very thorough hearing tests

Very thorough hearing tests, lots of
discussion around the problem. Can’t thank the gentleman enough, only
been wearing the very discreet hearing aids for a few days and the difference is amazing. The difference
Is so subtle but with amazing results.

July 26, 2025
Rated 5 out of 5 stars

Excellent as always at Kingston on…

Excellent as always at Kingston on Thames Branch. I was way too early for first appt of the day and Khadisha offered me water or a hot drink as I waited while she prepared the room.
During the appointment she was her usual professional, friendly, thorough and enthusiastic self.
She was concerned about an issue and, whilst reassuring me that it was probably not serious, was insistent that I follow up with my GP. She also told me to ask GP if I could see their images so I could compare them with the ones she had taken.
I always feel welcome and cared for by Khadisha and reassured by her thoroughness and professionalism.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

First Hearing Test

Efficient booking & confirmation service from Hidden Hearing, Kingston. Excellent service from Audiologist Mr. Leech with a clear explanation of the assessment results, applied to day-to-day functioning & personal needs. Also an empathetic & comprehensive discussion of available options. Would highly recommend and will use again.

June 3, 2025
Rated 5 out of 5 stars

I received a warm welcome and a hearing…

I received a warm welcome and a hearing test. The audiologist also examined my ears and discovered a spot in my left ear and she emailed my doctor about what she had found. Subsequently, I was contacted by my GP and attended the surgery for a further examination. This has given me great confidence in the Hidden Hearing service.

March 19, 2025
Audika - Kingston Upon Thames - Eden Street logo

Reply from Audika - Kingston Upon Thames - Eden Street

We are so pleased we referred you to your GP for further investigation and we trust that all will be well with your left ear (and your right ear for good measure!)

We are pleased you received a warm welcome and good service, giving you the confidence you need when looking after your hearing.

Naturally, if we can do anything further, please do not hesitate to reach out - you are always welcome in our clinic.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Personalised Hearing Test

Warm, friendly welcome on arrival.
Hearing test was well explained with and with an emphasis on making you calm and relaxed.
Result and options were explained in an easy way without any medical jargon being used.

April 24, 2025

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