Audika - Leeds Reviews 

125
TrustScore 4.5 out of 5

4.7

Unit 1 82 Albion Street, LS1 6AG LEEDS, Yorkshire, GB


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Rated 5 out of 5 stars

Always welcoming staff, drinks & biscuits. Excellent care and attention with in depth explanations of any issues from audiologist- excellent service as always! See you again next week if we can fin... See more

Rated 5 out of 5 stars

Faraz Aslam (Hearing Aid Dispenser ) was kind and considerate throughout the whole appointment. He was patient during the hearing test and explained very clearly how to use the recommended hearing... See more

Rated 4 out of 5 stars

Very pleasant receptionist and audiologist. The latter was understanding, prepared to listen and explained things as the various rests were made. The only issue was that she pushed hearing aids de... See more

Rated 5 out of 5 stars

I was seen by Mr Faraz Aslam. He was very approachable and professional. The hearing test was done very efficiently and he explained clearly the results of my audiogram. He then recommended the model... See more



Contact info

  • Unit 1 82 Albion Street, LS1 6AG, LEEDS, Yorkshire, United Kingdom

  • 01132 204320

4.7

Excellent

TrustScore 4.5 out of 5

125 reviews

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4.7

All reviews

(125)

4,848 reviews in the last 12 months

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Rated 5 out of 5 stars

I have had my ear wax removed one time…

I have had my ear wax removed one time before at another clinic, this was far better in every respect. The equipment, staff friendliness and professionalism was excellent. There is nothing to worry about and Mandy who performed the procedure set me at ease, it was painless and very well done. Highly recommended. Ben

March 12, 2025
Unprompted review
Audika - Leeds logo

Reply from Audika - Leeds

Thanks Ben! Your experience was as we would expect - we aim for 'Best in Class' so thank you for your excellent review.

You know where we are when you need us again and we look forward to welcoming you back into our Leeds clinic (or any other clinic if you are on your travels.)

Thanks again.

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

First class service

Adma the consultant was on time he was so polite and gentle talked me through the process every step and showed me the results at the end. He also gave me somebuseful tips on how to preserve my hearing.

February 27, 2025
Rated 5 out of 5 stars

The important of regular checks.

The meeting was friendly yet very professional. I liked the sincere interest displayed and I was glad that they showed me what I was doing wrong when fitting the hearing aids in my ears. I could hear much better afterwards.

February 19, 2025
Rated 5 out of 5 stars

Excellent service today

Excellent service today, full explanations, consent checks. The procedure itself faultless and advice on aftercare. Will return for future removals

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

Bit late with this, but had an appointment a month back when I was having trouble with my hearing.

It was a great and informative experience from start to finish & my hearing is back to normal! Thankyou Mandy & the team at Leeds.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

I had a really great experience…

I had a really great experience recently at Hidden Hearing with Ayisha and Faraz at the Leeds branch.

I had a couple of problems with my hearing aids, however they really looked after me and dealt with everything, keeping me in the loop, to a resolution.

Obviously you never want to have a problem or issue, but having great communication and advice, along with a caring manner really helps you as a customer and makes the whole situation less frustrating for everyone.

Thanks for looking after to me. Along with the lovely lady on reception, who despite a personal loss, went out of her way to be helpful.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

A pleasant and reassuring experience.

As usual, I was well-reminded prior to my appointment by Email. Which took place on time and with with the same person I had had originally had my test, who was welcoming and answered my questions and made adjustments to my hearing aids, giving excellent advice and the encouragement to be in touch should any problems arise for me. Also making sure I knew to about supplies that could be posted to me, if required. Once again, a pleasant and reassuring experience.

November 7, 2024
Rated 3 out of 5 stars

Not the usual experience

Didn’t have the hearing test as normal , just a lot of questions and trying to sell the wax removal

November 7, 2024
Audika - Leeds logo

Reply from Audika - Leeds

Hello Mrs Murphy,

We are sorry we weren't able to safely test your hearing when you visited us recently. Unfortunately if it is not safe to test without wax removal we will offer to refer you and whilst we do offer a wax removal service, we can also refer you to your GP for onward referral if required.

Once the wax is removed, we would be happy to welcome you back into clinic so that we can complete the free hearing test for you.

I was our pleasure to speak to you today so thank you for taking our call and please do reach out to us in the future if we can do anything to help.

The customer services team are available on 0800 740 8796 or by email on contact@hiddenhearing.co.uk

Kind Regards,

Customer Services
Hidden Hearing Ltd

Rated 5 out of 5 stars

Went for my first ever wax removal…

Went for my first ever wax removal appointment in Leeds with the lovely Mandy. I was walked through the appointment proceedings, fully informed about everything and even got to see the inside of my ear which was interesting! Mandy was very considerate and I felt safe being guided through the process by her. I also had a hearing test at the end of the appointment and found that my hearing level was normal. Would definitely recommend this experience with hidden hearing and Mandy in particular! £50 is also very good value for the service I received!

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Simple and straightforward

Paid a visit to Mandy in Leeds for ear wax removal - procedure was simple and straightforward using microsuction, to remove a small build up in one ear. Mandy was very friendly and knowledgeable and actually made the whole experience a pleasurable one

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

My 89yr old Mother was visited today by…

My 89yr old Mother was visited today by Faraz Aslam and I was with her for support. Quite frankly I was not needed as Aslam was very understanding caring and professional. He dealt with her queries and gave detailed explanations and advice on how to improve things, eg the positioning of the phone.
Aslam was particularly smart and Mum thought his highly polished shoes were very smart. This is important for her generation and gives them confidence that they will have pride in their work if they have pride in their appearance. The service we received today from Aslam was excellent and he is a credit to your company.

September 18, 2024
Unprompted review

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