Great experience with an earwax removal today. Terry is friendly and fully informs you about what is happening. You see before and after pictures and there is a brief overall hearing test at the end.... See more
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See what reviewers are saying
I have had a significant hearing loss since birth. After 28 years it's hard to think what else there is to understand about my hearing; yet Troy has continued to inform, educate and support me i... See more
Explanation was thorough as was the procedure. I unfortunately could not afford the price quoted for hearing aids. Still waiting for my M&S voucher.
After suffering with a blocked ear, which was affecting my hearing for nearly two weeks and trying over the counter remedies to no avail, I contacted my local branch of Hidden Hearing. I was lucky eno... See more
4.9
Excellent
164 reviews
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Brilliant service!
Staff were friendly, helpful and efficient. The audiologist made me feel completely at ease. He was knowledgeable and took the time to explain everything about the test and talk through any worries I had.
June 4, 2025
Personal attention
Personal attention. A relaxed and thorough interview .
Questions answered and minor problems explained.
May 17, 2025
Hearing help
All round excellent experience. These people know what they are talking about.
May 1, 2025
Nice knowledgable lady
April 5, 2025
Explanation was thorough as was the…
Explanation was thorough as was the procedure. I unfortunately could not afford the price quoted for hearing aids.
Still waiting for my M&S voucher.
March 29, 2025
Troy in Allerton
Troy, based in Hidden Hearing, Allerton Road is an exceptional practitioner. He is very knowledgeable about latest software updates and takes care to listen to patient needs. He reviewed my history of hearing loss, compared air conductivity with bone conductivity and gave me complete confidence in the state of my hearing.
He has a great rapport with clients and is always proactive.
March 18, 2025
Unprompted review
I felt comfortable when visiting Hidden…
I felt comfortable when visiting Hidden Hearing.
Staff were informative and friendly. I could recommend Hidden Hearing.
March 4, 2025
First visit
The staff where very friendly and helpful from start to my appointment and the receptionist was friendly and polite and friendly, kate Amy rankin-standing who did my examination was Friendly polite and very helpful with the information she gave me also all the way she explained ever step of test which put me at ease, would recommend this company to anyone
January 30, 2025
Unprompted review
Excellent service and staff
January 29, 2025
Unprompted review
HOME VISIT
I had a visit at home for a replacement hearing aid and a hearing test which originated from a visit to the Liverpool centre who were absolutely brilliant, this is where I found out I had an issue with my hearing aid
and my ears, I needed them syringing which I got done the next day and it was a very reasonable charge, I think Hidden Hearing are brilliant from the centre's to the home visits, they are always friendly and helpful and our very respectful of my property every time they visit, I will never use anyone else for my hearing.
January 22, 2025
Today my confidence has been restored…
Today my confidence has been restored because of a brilliant appointment with Kate A R-Standing at the Allerton Road Branch Liverpool . Kate a total professional very experienced and the best one to one consultant I`ve meet in a long time . I am a Director of a family Mortgage business . With my experience in business it enables me to real quality people. Kate will solve any apprehensions you may be feeling. Kate is in demand only at this branch twice a week . I recommend you book your appointment ASAP. . Well worth it it will be time very well spent. Kind regards John Green.
January 15, 2025
Unprompted review
Very sociable person
Sophie was very knowledgeable and described fully what my hearing test entailed she rectified my needs very efficiently. All told a very nice person listens to my queries and answered them excellently.
December 4, 2024
Great service once again thanks 👍
November 13, 2024
Joshua Devine - Hidden Hearing
Joshua Devine- Brilliant and made me feel very comfortable. He is very professional and I would definitely recommend Hidden Hearing.
November 13, 2024
Unprompted review
Very patient
New updated hearing aids. On first wearing they do seem better.
Troy is always very patient & thorough.
October 31, 2024
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