Audika - Lytham St. Annes Reviews 

177
TrustScore 5 out of 5

4.8

4 Clifton Square, FY8 5JP LYTHAM ST. ANNES, Lancashire, GB


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Rated 5 out of 5 stars

I have no hesitation in giving 5 stars and wholeheartedly recommending hidden hearing in Lytham. Very impressive tech and spotlessly clean. Janet who looked after me was absolutely superb, very warm a... See more

Rated 5 out of 5 stars

I had an appointment at Hidden Hearing in Lytham with Elaine T. Norris. From the moment I walked in, everything felt very professional. I learned a lot about the structure of the ear, which helped me... See more

Rated 5 out of 5 stars

Went for my 6 monthly check up. Unfortunately when my ears were inspected Wax was found in my left ear. So a full examination was not possible. ELAINE NORRIS was very helpful and explained what action... See more

Rated 5 out of 5 stars

Elaine Norris at Hidden Hearing in Lytham St Annes, explained how the ear was made up and how each test related to the parts of the ear. She took her time to explain the results of all the tests an... See more



Contact info

  • 4 Clifton Square, FY8 5JP, LYTHAM ST. ANNES, Lancashire, United Kingdom

  • 01253 741660

4.8

Excellent

TrustScore 5 out of 5

177 reviews

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4.8

All reviews

(177)

5,220 reviews in the last 12 months

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Rated 5 out of 5 stars

Can’t recommend highly enough - friendly and professional service

I can’t recommend Elaine and the team at Hidden Hearing in Lytham highly enough! The hearing test was fully comprehensive with everything clearly explained and professionally performed. In addition they made an extra effort to fit in the appointment around our availability at short notice. Would definitely recommend to others and will use again! Thank you!

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

First time for me getting ear wax…

First time for me getting ear wax removal. My ears were full after 60 years! Lovely staff. Very helpful and informative. Explained everything and what to expect. I was a bit of a challenge after so long! We got there eventually. I won't leave it so long next time ! Thanks

February 28, 2025
Rated 5 out of 5 stars

Quick appointment and all procedure…

Quick appointment and all procedure properly explained by Elaine at Hidden Hearing LYTHAM a relaxed and comfortable experience.

February 19, 2025
Unprompted review
Audika - Lytham St. Annes logo

Reply from Audika - Lytham St. Annes

We are so pleased Elaine and the team at Lytham St. Annes put you at ease for your appointment and that the experience was a positive one.

Please do let us know if we can assist you further at any point.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 4 out of 5 stars

Technically good, pity about the hard sell.

Technically the hearing examination was excellent, Tom was very helpful and accommodating. However we found that after the examination was complete the discussion became a "hard sell" for the most expensive hearing aid. The issue was not the value, but the fact that when we tried to consider the benefits (or otherwise) of alternative models, Tom appeared reluctant to consider our request, but wished to continue pushing for his preferred option.
Regrettable since up to this point Hidden Hearing had done an excellent job. We have subsequently found an acceptable alternative.

February 13, 2025
Rated 5 out of 5 stars

Hidden Hearing

From arriving at Hidden Hearing. i was made comfortable by the staff. I received a friendly welcome and seen almost immediately ipon my arrival. Tom, my audiologist, explained all the processes clearly and concisely. Tom was extremely knowledgeable and put me at ease. I would definitely recommend the Lytham branch of Hidden Hearing.

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

I just had an ear wax removal…

I just had an ear wax removal appointment at Hidden Hearing Lytham. I thought that the practitioner Diane Cole was amazing ! The whole experience was very enjoyable. Diane made me feel very welcome and the procedure was painless and she managed to remove all the wax from my poor blocked ears ! I cannot recommend her enough. A fantastic experience and £15 cheaper than the local surgery ! Thankyou Diane !

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Very good, professional service

I've recently visited Hidden Hearing in Lytham to get my ears de-waxed and to have new Hearing Aids fitted. All the staff have been very friendly, helpful and professional. In particular I'd like to mention the audiologist Elaine Norris who performed a thorough hearing test and then discussed my options for Hearing Aids. She is very professional, thorough and also very friendly to deal with, and I would recommend her wholeheartedly. Colin Taylor

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and friendly

Elaine was brilliant and easy to talk to. She explained in detail all the tests and what they meant. Very knowledgeable professional and friendly. Would definitely recommend her if you need a hearing check.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

No discomfort at all and feeling better already!

Had ear wax removed in both ears by Diane Cole this morning.
This pleasant lady explained everything, answered all my questions and carried out the procedure with care and professionalism.Very comfortable throughout.
Thanks Diane and thank you to Glynis on the desk who arranged my appointment for a hearing test.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Had a free hearing test with Elaine a few weeks ago. They offered great, thorough, and helpful service, and they were very friendly and professional. Despite it being free, the session didn't feel rushed and we covered everything necessary. Would definitely recommend it!

July 2, 2024
Unprompted review

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