Audika - Northampton Mercers Row Reviews 

97
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TrustScore 4.5 out of 5

4.5

8 Mercers Row, NN1 2QL NORTHAMPTON, Northamptonshire, GB

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Rated 5 out of 5 stars

After missing my hearing check ups over the last couple of years due to covid. I was pleased to see Halema again to check my hearing and alter my Oticon hearing aid settings.Halema was so attentive,ch... See more

Rated 5 out of 5 stars

Very polite goes through all results with you and it's not pushy so you don't feel the need to but things you don't need

Rated 5 out of 5 stars

Visited our local branch in Northampton with my father and was seen by Halema Begum. She was very friendly,informative and knowledgeable about all aspects of hearing. At no time did we feel... See more

Rated 5 out of 5 stars

Very welcoming. The receptionist is very pleasant and Helema, the audiologist, is professional and excellent. The hearing test is extremely thorough and the results clearly explained. My hearing aid... See more



Contact info

  • 8 Mercers Row, NN1 2QL, NORTHAMPTON, Northamptonshire, United Kingdom

  • 01604 824270

4.5

Excellent

TrustScore 4.5 out of 5

97 reviews

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4.5

All reviews

(97)

6,004 reviews in the last 12 months

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Rated 5 out of 5 stars

Nothing too much trouble

After missing my hearing check ups over the last couple of years due to covid. I was pleased to see Halema again to check my hearing and alter my Oticon hearing aid settings.Halema was so attentive,checking my ears, without any fuss she removed a build up of wax,reset my aids efficiently and sent me on my way with a big smile as usual. I hadn't realised how much I was overdue a visit! I definitely will not leave it as long next time!

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

there was a new girl working from your…

there was a new girl working from your Northampton clinic. Her name was Rebecca she set my hearing aids to work via my phone and was very professional with her approach to the hearing test and has restored my confidence in hidden hearing. I have been a customer for approximately 9 years this is one of the few times that I have left my appointment happy with the service I have been given

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

A very pleasant receptionist

My hearing aid cable had become detached from the unit. I went into the shop in Northampton thinking that the hearing aid would need to be sent away. The young lady in reception sorted out my aid very efficiently while I looked on. She was most pleasant and smiled nicely throughout the visit.

August 10, 2022
Rated 5 out of 5 stars

Ear wax removal

I had an ear wax removal from Sharon Richards today I cannot recommend enough i can finally hear again thank you

August 5, 2022
Unprompted review
Rated 5 out of 5 stars

I found it very helpful

I found it very helpful. Pain free. Roopa explained all very well, I was seen on time, very very very nice woman. Great personality goes a long way. Thank you Roopa

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Roopa Samani

Roopa Samani saw me for an ear wax removal. Everything was explained to me clearly and she was very comforting for my first removal.

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Roopa very friendly service

Roopa very friendly service, observation if another method of touch button as my fingers touch the nerve, very smooth and sleek, entertainment thrown in was wondering, would recommend Roopa really gentle no pain at all,

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing from start to finish customer…

Amazing from start to finish customer service is the best I have ever come across. James made the home visits for disabled parent totally amazing and his patience 100% perfect. it’s great having my mum back to talk too I would recommend this company to anyone although we expected miracles the first hearing aid did not work for her just a bit difficult to put in really hard. still not giving up she had moulds made and they worked out perfect few home visits to adjust and her hearing is amazing

July 4, 2022
Rated 5 out of 5 stars

Roopa Samani was my audiologist

Roopa Samani was my audiologist. She was brilliant. My first time getting my ears cleaned by micro suction and couldn’t recommend it enough! It was very professional. Photos of the ear to show the blocked area, then a photo to show the cleared area. Hearing check after was very helpful and I felt very assured. 10/10 would recommend. Best service I’ve used for my ears!

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

Roopa Samani very polite

Roopa very polite, professional and friendly. The procedure was not painful at all. The results were very good. I would highly recommend Roopa. Thank you for the good job.

June 24, 2022
Unprompted review
Rated 5 out of 5 stars

I have recently had my ears syringed at…

I have recently had my ears syringed at Hidden Hearing branch in Northampton. My ear care Practitioner was Roopa Samani.
I would thoroughly recommend you have her for your treatment as I found her amazing.
My ears were particularly blocked as I wear hearing aids and I hadn't had treatment since before lockdown. Roopa was so professional gentle and persistent until I was all clear again. I would recommend to anyone. Thankyou.

May 8, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient

Staff are pleasant and polite, and both my visits have been efficient. My practitioner was Roopa today, who explained everything well. The business is also devoted to COVID safety.

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

Ear Wax Removal…

I was attended by a young lady by name Roopa Samani at Hidden Hearing, Northampton. I found her to be kind, courteous and efficient and would heartily recommend her.

February 26, 2022
Unprompted review

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