Lily and Julie have always been very accommodating and helpful when it comes to my nan. Being personable and patient when dealing with older people may not seem like much but it goes along way and has... See more
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Lilly is warm friendly careful thorough and fills me with confidence. She always quickly responds to my queries if I have them. I have complete trust in her advice. She perfectly balances efficienc... See more
Lily is absolutely amazing at her job. She is so friendly and professional.She goes above and beyond to help to make sure customers are happy. Communication is always quick too. She is an absolute st... See more
Lovely welcoming reception. Lilly, the audiologist was very knowledgeable & approachable & made me feel comfortable. I felt as though I’d had a thorough examination & I did not feel pressurised to pur... See more
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What can I say from start to the point…
What can I say from start to the point of getting my hearing aids I can’t recommend this place enough.
Thank you to Lilly and all the staff here
Exemplary Service in Sheffield
I am writing to share positive feedback about Lily and Julie, who supported me in Sheffield. The service they delivered was truly exemplary. I came in with concerns and questions about my hearing loss, and Lily explained everything with great care and professionalism. I have learned so much from her, and her guidance has given me a much better understanding of my condition and how to manage it.Staff members like Lily and Julie are a credit to Audika. They make a great team!
Great welcome from shop front staff
Great welcome from shop front staff . very polite and professional
Excellent reviews consistently
The staff and audiologists, Lilly and Libby at York Street, Sheffield are excellent and very polite. My wife and I always have a bit of banter, at my expense but it makes the appointments a pleasurable experience. The service is A1, and has been for the past 5 years.
Top marks for Lilly
Lilly is warm friendly careful thorough and fills me with confidence. She always quickly responds to my queries if I have them. I have complete trust in her advice.
She perfectly balances efficiency competence and clear communication. She combines that with warmth and professionalism.
I’d give her top marks every time.
Amazing customer service
Lily is absolutely amazing at her job. She is so friendly and professional.She goes above and beyond to help to make sure customers are happy. Communication is always quick too. She is an absolute star who never lets you down!! Lily and Julie make a great team together. I would not go anywhere else
Thankyou
Fantastic Staff
Always get a warm, friendly welcome and response when dealing with Julie.
Lilly’s expertise, care and attention is amazing and she always goes above and beyond to make sure I am getting the best service. She truly empathises with my disability and would recommend her without hesitation to anyone with hearing needs. Fantastic staff and service and would never go anywhere else.
Brilliant service
Brilliant service
Very clean and tidy place
Lilly is brilliant and very professional
Cannot do enough for you would highly
Recommend going there .
Lily is an absolute credit to Audika
Lily is an absolute credit to Audika. She is a consummate professional whilst being so very caring, friendly and helpful ensuring my hearing needs are met fully. She always has time to listen and always has options to ensure I am happy going forward. She and Julie are the perfect partnership so that every appointment is a pleasure.
Friendly
Friendly, helpful, and expert service from Lilly, and from the receptionist, who made me a coffee.
Transforming
I have been delighted with my experience with Lily. She is a friendly but knowledgeable person who goes out of her way to be helpful. The hearing aids are excellent.
Excellent
Excellent, compassionate, friendly service. My 92 year old Mum was looked after so we'll and her hearing aids, particularly the link to the TV have improved her quality of life. Thank you Lilly
Extremely helpful
Extremely helpful, supportive and informative assistance given during all appointments so far.
I am always made to feel welcome every…
I am always made to feel welcome every time i attend for my appointments and the staff are lovely.
Hearing aids are life changing
Will is excellent. My hearing is poor, but the new hearing aids prescribed have enhanced my life.
Excellent service from Audika
Our appointment with Lily went very well. Lily was very patient with my Aunty who is 87 but also very knowledgeable and able to get my Aunty to listen and concentrate by speaking to her very clearly and keeping her attention. Lily answered all her questions and nothing was too much trouble. We came away with new hearing aids which are amazing and my Aunty knew exactly how to charge them up and when to take them out. We have a follow up appointment booked to check everything is ok and the service as a whole was excellent.
I visited Hidden Hearing for my free…
I visited Hidden Hearing for my free hearing teat. Easy to find very welcoming receptionist offered refreshments. Went to have my hearing test met Lilly who is very friendly and puts you at ease. Explained everything what she was going to do in the test was professional and explained that I do need hearing aids there was no pressure to buy anything . Fantastic I would recommend Lilly and "Hidden Hearing" to all my family and friends thankyou .
May use AI-assist with repliesRead more
RIP OffYou advertise a product at a low price
You advertise a product at a low price.
And charge more than Boots or Specsavers.
False advertising. Lying even

Reply from Audika - Sheffield York Street
Excellent service
Excellent service, friendly and professional
Listened to my needs and very good advice
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