Audika - Solihull Reviews 

Everyone is very welcoming and you feel at ease..
The test are quite easy and the results are given with care and fully explained to help you understand them..

Ayesha was very professional and thorough

Amazing customer service starting with the helpful and professional receptionist.
We were at hidden hearing for my husband.
Lucy the audiologist was very sociable, she made my husband and I feel at ease from the start.
She explained every action before commencing.
She did far more intense checking than a previous well known hearing company (who we were not happy with ) hence the move to hidden hearing.
Her mannerism was spot on and we left knowing my husband was in safe hands and nothing was too much trouble .
My husband is going back next week to see how he is getting on with his hearing aids and any tweaks that he may need .
Knowing he can get an appointment to discuss any problems with Lucy instead of via an email is so much better than his previous experience
We felt we were getting a personal service from a caring company .

Good test & service

Sorted a couple of issues i had. Hearing test carried out with excellent support.
Always pleasant from reception to consultant

Very clear on instructions and advice
Answer all questions
New product introduction and demonstrated, certainly considering for future

The consultant was lovely and extremely knowledgeable.

Friendly and helpful staff
Always pleasant

Prompt and efficient service

Penny rang to say they had a cancellation and asked if we wanted to come in earlier. When we got there we were offered a hot drink.
Aleasa called us both in at the same time. She was very friendly and professional. First did my wife and then me, nothing was to much trouble, spending time with us both.

Good lots of detail to attention given. Helpful staff

As always Lucy was entirely professional and helped me manage my hearing aids better

Very friendly, thorough examination, and results well communicated and explained!

Excellent and comprehensive hearing check with very professional and friendly staff. Couldn't have asked for better experience on my first visit. Top Marks !

Hidden Hearing did an excellent job, giving me confidence in managing a difficult transition to wearing hearing aids. It is nice having support during this time with someone who is knowledgeable and understanding, with great customer service.

Nice to see same assistant and in my own home is so helpful.

Thank you.

Professional and friendly experience.

The consultant was helpful and knowledgeable and made me feel at ease

Very friendly and helpfull. Attitude great and welcoming and made you feel at ease. Would recommend to anyone whom may have problems with hearing loss.