Audika - St Albans Reviews 

179
TrustScore 5 out of 5

4.9

Market Place 10, AL3 5DG St Albans, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I needed some help with my hearing aid. Despite it being several years since I purchased the aids (from Amplifon) the staff were incredibly helpful and kind and sorted out my problem.

Rated 5 out of 5 stars

I've been with Hidden Hearing/Audika for a number of years now and honestly can't recommend them enough. The care and support I've received has always been excellent, with regular check-ups and a... See more

Rated 5 out of 5 stars

James was both friendly and informative and following my hearing tests, spent a good time explaining how the devices compared. I felt free to ask questions which was useful and I look forward to comin... See more

Rated 5 out of 5 stars

I visited Audika in St Albans for ear wax removal and was really impressed with the whole experience. Olivia was extremely welcoming and friendly, making me feel comfortable from the moment I walked t... See more



Contact info

  • Market Place 10, AL3 5DG, St Albans, England, United Kingdom

  • 01727 894966

4.9

Excellent

TrustScore 5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(179)

5,538 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly Helpful Team

I needed some help with my hearing aid. Despite it being several years since I purchased the aids (from Amplifon) the staff were incredibly helpful and kind and sorted out my problem.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Gives me confidence for the future

James was both friendly and informative and following my hearing tests, spent a good time explaining how the devices compared. I felt free to ask questions which was useful and I look forward to coming back in a month to sample the latest offerings from Audika.

August 14, 2026
Rated 5 out of 5 stars

Very thankful to the team

I've been with Hidden Hearing/Audika for a number of years now and honestly can't recommend them enough. The care and support I've received has always been excellent, with regular check-ups and a team that genuinely cares.

A special mention to Rob, who's looked after my hearing over the years, and to Olivia, who has always made me feel so welcome. She brings such a warm, friendly atmosphere to every visit.

There are plenty of places that offer hearing care, but it's the people here that keep me coming back. Thank you all for everything you do.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I visited Audika in St Albans for ear wax removal and was really impressed with the whole experience. Olivia was extremely welcoming and friendly, making me feel comfortable from the moment I walked through the door. She was also very knowledgeable and happy to answer all of my questions. The appointment was super quick and easy - overall I am very happy with the service. I would absolutely recommend it to anyone needing ear wax removal!

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Good explanations

Audiologist explained everything very clearly and I understood what was being tested and how. Also explained in detail how the ear works.

March 23, 2026
Rated 5 out of 5 stars

Excellent hearing aid dispenser

Having had issues with a hearing aid purchased from another company a while ago, I decided to follow a family member 's recommendation to attend Hidden Hearing.

My test results were explained with warmth and humour, clearly and comprehensively to myself and my carer by Mr McLean

I ordered a new hearing aid which arrived in the fortnight stipulated . Although I arrived ten minutes early for my appointment I was seen immediately.
Mr McLean gave a comprehensive and unrushed fitting .

I am delighted with the service and care that I have received and have no hesitation in recommending Hidden Hearing.

March 12, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look