Audika - Temple Fortune Reviews 

105
TrustScore 5 out of 5

4.9

1187 Finchley Road, Temple Fortune, NW11 0AA LONDON, Greater London, GB


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Rated 5 out of 5 stars

Thank You to Audika and Ms Nesreen I would like to thank Audika and, in particular, Ms Nesreen for the excellent service and support I received. I originally purchased a pair of hearing aids... See more

Rated 5 out of 5 stars

I dropped in at Hidden Hearing on Finchley Rd a few days back to get my hearing tested. After some probing with a light in my ears, Nasreen, a very pleasant young lady, booked me in for Wax Removal.... See more

Rated 5 out of 5 stars

The practitioner, Mr Nicolo Grano, is a model for his profession. We are both elderly, and the patience, perfect manners and respect he's shown at all times are exceptional. I hope you will make him... See more

Rated 4 out of 5 stars

I was extremely well treated & looked after. Nasreen was efficient & caring & knew her stuff. BUT I felt a little pressured to make a decision there & then. I dont think the disadvantages of deafness... See more



Contact info

  • 1187 Finchley Road, Temple Fortune, NW11 0AA, LONDON, Greater London, United Kingdom

  • 020 8371 5955

4.9

Excellent

TrustScore 5 out of 5

105 reviews

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4.9

All reviews

(105)

5,082 reviews in the last 12 months

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Rated 5 out of 5 stars

I dropped in at Hidden Hearing on…

I dropped in at Hidden Hearing on Finchley Rd a few days back to get my hearing tested. After some probing with a light in my ears, Nasreen, a very pleasant young lady, booked me in for Wax Removal.
I had my wax removal today with Khadisha (Dee), another sweet lady. As promised, Dee removed the wax in my ear so painlessly, chatting cheerfully, making the experience enjoyable.
I am booked in for my hearing test next week. While I wait for my test eagerly, I have no hesitation in recommending Hidden Hearing to anyone wishing to check out their hearing.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Nasreen was very helpful and pleasant

Nasreen was very helpful and pleasant . She managed to fix my hearing aid in no time at all and was magic.I am very happy to have found hidden hearing, when I first visited they were only 2 mins down the road from me but now it is in Temple Fortune but I am very happy to make the journey. Always greated with a smile and very helpful.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Audiologist at Temple Fortune

Have been looked after by Nasreen Valu fantastically well. She has been so caring and helpful. Nothing is too much for her and she is always smiling. What an absolute pleasure.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Lots of customer care

Lots of information on my new aids, comparison with others and generous trial period.

Angela helped me get used to the new App and it’s different features and advised me on follow up care.

June 27, 2023
Rated 5 out of 5 stars

Great service

Great service, knowledgable, comfortable surroundings. I am in no doubt that for future checking and treatment in connection with my ears/hearing that is where I will be going.

June 22, 2023
Unprompted review
Rated 5 out of 5 stars

understanding and Confidence

Great customer service showing knowledge,caring and a desire to be helpful,all so greatly appreciated. Staff had real knowledge and when a question was asked customer service knew who to contact to get a positve answer. New aids purchased and the support offered to get going faultless. Thank you to all.

June 21, 2023
Unprompted review
Rated 1 out of 5 stars

Extremely Inflated Cost of Hearing Aids

The hearing test audiologist was very good and seemed experienced however when I was offered aids I was only offered one of the most expensive brands OTICON and the price was circa 40% more than other high street hearing shops are selling them for!!!

This company, as far as I can see, DO NOT advertise their hearing aid prices on their website as most others do!

Be aware that you may pay substantially more by buying from Hidden Hearing than you will for the exact same product elsewhere!

June 7, 2023
Unprompted review
Audika - Temple Fortune logo

Reply from Audika - Temple Fortune

Hello,

Thank you for taking the time to leave your review and we are sorry to see the reason why and the detail you have provided.

Unfortunately, we do not have sufficient information to be able to contact you to discuss this with you. If you would like to discuss further, please feel free to contact our Customer Services team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be happy to speak to you regarding your review.

Kind regards,

Hidden Hearing
01622 775 191 / 0800 740 8796
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

I had a wax removal performed by…

I had a wax removal performed by Khadisha and I have to say provided an exceptional service! She made me feel very relaxed and was very professional, thorough, with clear explanations! She truly is a credit to her self and the company. Thank you Khadisha!

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

hearing aid fault quickly repaired.…

I had a fault on one of my hearing aids, intermittent operation, so rang Pamela at Temple Fortune to see when I could go and get it fixed, and she said anytime that day, so I went out soon after and was greeted by the very affable lady who checked out my aids and gave them a thorough 'servicing', extremely good and friendly service, worth ten stars!

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

3 cheers for Pamela in Temple Fortune

I was having difficulties with one of my Hearing Aids which stopped working while I was en route to London from Stansted. Leaving the coach at Golders Green, I went to the Temple Fortune branch where I explained my predicament to the receptionist, Pamela.
Pamela sorted my problem quickly and efficiently, displaying consideration and expertise. Thank you Pamela for saving the day.

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

My experience with hidden hearing was amazing. My appointment was with Khadisha and she really made me feel at ease and explained everything perfectly. Would highly recommend their services!

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Reliable Help for My Hearing

As usual my latest visit left me with the feeling that I am getting the best help for my hearing. My needs are well understood and well explained by the audiologists and the receptionists are always helpful. There has clearly been much progress with hearing aids over the years, but I never feel pressurised into spending more than I can afford.

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

Pamela wa superb

Pamela wa superb. We came in as the hearing aid wasn’t working. She spent so much time ensuring we were fully satisfied and we certainly were. An exemplary person for us the customer to have had. Thank you

February 24, 2023
Unprompted review

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