Audika - Truro Lemon Street Reviews 

134
•
TrustScore 5 out of 5

4.9

Lemon House, 15 Lemon Street, TR1 2LS TRURO, Cornwall, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent treatment and time given to me to explain all the benefits I get with the ear phone technology I have .. Nothing was too much in the help and time spent on getting things right for me. Ma... See more

Rated 5 out of 5 stars

Mark made me feel welcome from the time I came in he was so gentle with me when doing tests he explained everything what's going on with the results and he even tried a demo pair of hearing aids and h... See more

Rated 5 out of 5 stars

Truro Lemon Street branch. Excellent work by Lucy to meet very demanding demands for music channel. I can now hear music with a quality I have not enjoyed for over 30 years. Very impressive service.

Rated 5 out of 5 stars

A very professional and friendly service given by Steph and Josie in the Truro Clinic. Nothing is too much trouble, and you are put at ease immediately by Josie as you enter. Steph is always patien... See more



Contact info

  • Lemon House, 15 Lemon Street, TR1 2LS, TRURO, Cornwall, United Kingdom

  • 01872 245200

4.9

Excellent

TrustScore 5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(134)

6,004 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent treatment and time given to…

Excellent treatment and time given to me to explain all the benefits I get with the ear phone technology I have ..
Nothing was too much in the help and time spent on getting things right for me.
Many many thanks...
William Read

October 10, 2026
Rated 5 out of 5 stars

What a lovely experience with Mark

Mark made me feel welcome from the time I came in he was so gentle with me when doing tests he explained everything what's going on with the results and he even tried a demo pair of hearing aids and he made me smile and we noticed that my levels went down quickly. He was so good at listening he understood mh autism and adhd but didn't use any of it against me j felt so welcomed and loved

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Quality music experience at last

Truro Lemon Street branch. Excellent work by Lucy to meet very demanding demands for music channel. I can now hear music with a quality I have not enjoyed for over 30 years. Very impressive service.

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from the team

The entire experience I have had with Hidden Hearing Truro has been exceptional and more specifically with the staff . Josie is so efficient and friendly in every exchange I have had and so helpful with making appointments and following up in a timely manner to ensure I never miss any appointments. Lucy whom I recently had my follow up appointment with was extremely professional and ensure I got the maximum value from my Oticon hearing aids and I am now confident and comfortable with them. Lucy is an excellent addition to the team and look forward to my next appointment with the team in Truro

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

New audiologist

New audiologist. Took time to explain everything and I learnt far more about my hearing condition than previously.
Very impressed.
Brilliant receptionist.

June 2, 2026
Rated 5 out of 5 stars

Excellent service. Audiologist very patient and helpful.

The audiologist was really helpful and patient with me and explained to me the state of my hearing now and how it was a year ago. She retuned my inner ear hearing aids and sent my over ear ones back for a slight modification. Appointment was in Penzance which was very convenient and saved me a long trip to Truro, which was a bonus.

May 21, 2026
Rated 5 out of 5 stars

Hidden hearing was excellent

Hidden hearing was excellent. Josie was so wonderful at the front desk. We had called beforehand and she was able to help us in a time of need. My wife has severe hearing loss and had lost her charger for the aids . She actually stayed during her break to help us. Lucy, who is the hearing aid dispenser was so wonderful to make sure that everything functioned.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

We are on holiday in Cornwall and…

We are on holiday in Cornwall and started to get sound problems with my hidden hearing aids. I phoned the Truro office and spoke with Josie she said call in and we will try and fix them. We called in today met Josie who was very knowledgeable and had the problem sorted in a few minutes.the service was excellent and Josie was very helpful and welcoming. Thank you Josie for your kind help
Peter Greagsby

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Informative about procedure and sensitive to patient’s needs. Highly recommend Hidden Hearing

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Just left the office after my hearing…

Just left the office after my hearing test and delighted with the service. Lucy is incredibly professional, polite and extremely informative. Results were made very clear to me in a way that I completely understood. I would most certainly recommend this company and the first class service they provide. Thank you Lucy.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Wax removel required first

The audiologist was honest about the condition of my ears and that the free hearing test would not be a true representation of my hearing, due to wax in my ears which would need to be removed first

March 28, 2026
Rated 5 out of 5 stars

A great professionally run practice.

A visit to our Truro branch is always a pleasure. My husband and I went for our annual check ups and found the service exemplary. Stefano and Josie were very welcoming. Our appointments were not rushed and Stefan did not do any "hard sell" which is very reassuring as our hearing had not changed. Truro is very lucky to have such good staff.

February 10, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look