My appointment went very well I give 5 stars as I always get excellent service from Chole she explains the procedure. Very well Also Kirsty the receptionist is always welcoming and helpful
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See what reviewers are saying
It's a joy to visit Audika. From been greeted by Christine & then appt with Zoe. Who is professional & friendly , she always explains what she's doing & info 're how to look after my aids. No hesitati... See more
The hearing test was on the whole great, but I would suggest that you don’t use an American accented person as you are repeating what was being said. I found the quote for what I’m sure are state o... See more
First time having wax removal so didn’t know what to expect but hidden hearing and Chloe in particular was so amazing and comforting explaining everything they were doing and why which made me feel so... See more
4.8
Excellent
207 reviews
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Good operative but not now happy with your product .
Good operative but not now happy with product Have been with you
March 19, 2026
Reply from Audika - York 16 Goodramgate
Good morning,
Thank you for taking the time to share your feedback. We are very pleased to hear that you were happy with our Hearing Aid Dispenser however, we are sorry to hear that you are no longer happy with our product.
A member of our customer services team will reach out to you to try to resolve any issues you have.
If they are unable to reach you, please contact us directly at your convenience, please see details below.
Kind regards,
Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 77519
contact@hiddenhearing.co.uk
Relaxed visit to Hidden Hearing
Relaxed
Informative and Reassuring Tom is excellent at explaining everything
March 12, 2026
Sherise simply superb
Your employee who I believe is called Sherise was nothing short of excellent and is credit to your company
March 4, 2026
Very efficient and helpful
February 26, 2026
My appointment was on time
My appointment was on time, efficient and thorough. My hearing aids were updated and slightly changed so they are now more comfortable.
February 26, 2026
Good service
Offered a drink as waiting
Good hearing specialist -clear, informative and kind
February 20, 2026
I find Hidden Hearing extremely helpful…
I find Hidden Hearing extremely helpful regarding the hearing aids I bought from them. Nothing is a problem for them to fix if at all needed
February 14, 2026
Hearing test that was free with no obligation
Firstly there was a wonderful welcome from the receptionist. The actual hearing test was carried out in great depth. The audiologist (I think her name was Sherina) was excellent, very considerate and polite. She explained in great detail what each test involved and why they were being performed. The outcome of the results wre also explained and she answered all my questions clearly.
February 6, 2026
Ear wax removal
Had my ear wax removed in a very professional way by a very competent young lady
February 6, 2026
A very professional experience
The audiologist was very professional. Took time to carry out tests and ensured the patient was comfortable at all times.
We were very pleased with our annual assessment.
January 30, 2026
Very helpful.
January 8, 2026
Hearing appointment
Very helpful and friendly. Explained things clearly. Came back promptly to help with problem which hopefully has been sorted out.
January 7, 2026
I really appreciate what the doctor did for me.
I had a great experience at this clinic. The staff was professional, attentive, and made me feel comfortable throughout the hearing test. Highly recommend for anyone looking for thorough and caring ear and hearing care
December 30, 2025
Excellent advice and skill
Excellent advice and skill, and a friendly, knowledgeable, step by step approach.
December 23, 2025
The only concern is that the testing…
The only concern is that the testing rooms give a better sound than when you leave the premises. The staff are very friendly and efficient.
December 16, 2025
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