Received a free hearing test to check the need for any hearing aids. Staff member was very professional and thorough throughout the process with a good explanation of exactly what the test results me... See more
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The hearing test was on the whole great, but I would suggest that you don’t use an American accented person as you are repeating what was being said. I found the quote for what I’m sure are state o... See more
I was met by two smiling faces, receptionist and technician. I was then taken into the torture -chamber 😄 🤣 😂 where Chloe went through exactly what was going to happen . She did this in a nice r... See more
Was treated with respect and kindly. Thorough examination which left me in no doubt about my current hearing status.
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Good service
Offered a drink as waiting
Good hearing specialist -clear, informative and kind
I find Hidden Hearing extremely helpful…
I find Hidden Hearing extremely helpful regarding the hearing aids I bought from them. Nothing is a problem for them to fix if at all needed
Luke was very understanding having…
Luke was very understanding having never been involved in my hearing journey before
Hearing test that was free with no obligation
Firstly there was a wonderful welcome from the receptionist. The actual hearing test was carried out in great depth. The audiologist (I think her name was Sherina) was excellent, very considerate and polite. She explained in great detail what each test involved and why they were being performed. The outcome of the results wre also explained and she answered all my questions clearly.
Ear wax removal
Had my ear wax removed in a very professional way by a very competent young lady
A very professional experience
The audiologist was very professional. Took time to carry out tests and ensured the patient was comfortable at all times.
We were very pleased with our annual assessment.
Very helpful.
Hearing appointment
Very helpful and friendly. Explained things clearly. Came back promptly to help with problem which hopefully has been sorted out.
I really appreciate what the doctor did for me.
I had a great experience at this clinic. The staff was professional, attentive, and made me feel comfortable throughout the hearing test. Highly recommend for anyone looking for thorough and caring ear and hearing care
Excellent advice and skill
Excellent advice and skill, and a friendly, knowledgeable, step by step approach.
The only concern is that the testing…
The only concern is that the testing rooms give a better sound than when you leave the premises. The staff are very friendly and efficient.
I was given a thorough inspection of my…
I was given a thorough inspection of my ears, and a smaller size plastic bowl for my right ear, which I have really needed from the beginning. The work was very detailed, and good care was given.
Prompt and efficient service
Hidden Hearing York offer an excellent…
Hidden Hearing York offer an excellent service. Friendly, proffesional, helpful, reassuring and kind. Chloe and Sehrish took time to explain things to me. I felt really well attended to. Best hearing service in York. And I got a free hearing test after my ear wax removal.
Very professional
Very professional, no waiting and everything was explained, and all my questions were answered. Fantastic service.
Wonderful service - thank you!
After part of my hearing aid was lodged in my ear on a visit to York, Chloe was extremely kind in removing it for me, despite me not being a customer previously. Superb service, and I’m sincerely grateful. Highly recommended!
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