The guys there are great. Ordered radio online, super speedy delivery. Radio was damaged but Russell at customer services was amazing, ups courier there the next day with replacement and to pickup dam... See more
Company replied
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Review summary
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Please note- I completed one of these surveys some days ago! I found this company friendly and helpful. When my initial order arrived damaged in transit it was promptly replaced by Jordan whose att... See more
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Ordered the speaker online at 6pm, it arrived just after 11am the next morning! Great sounding replacement driver for a 29 year old sub. Fitted the existing housing perfectly. Very happy with pu... See more
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Delivered my order correctly and on time, when I realised I had ordered the wrong size speakers it was just a quick phone call and they arranged collection of wrong and delivery of new speakers within... See more
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Company details
Written by the company
100v Line Multi room sound system packages for installation into commercial premises, churches, mosques, restaurants, schools and bars
Contact info
Central 8, Caspian Close, SS17 9FN, Stanford-le-Hope, United Kingdom
- 020 3326 0903
- info@audioinstallations.co.uk
- audioinstallations.co.uk
4.8
Excellent
405 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Very helpful staff
Very helpful staff, had an issue with a delivery but company went above and beyond to sort the error.
Used them a couple of times and won’t hesitate to use again
March 16, 2023
Prompt despatch and rapid delivery.
March 1, 2023
Nice Amp
Found the amp on Currys site at £230 had good reviews so decided to buy it lucky i went back to my Google search and found same amp for £170 At Audioinstalations. Ordeed it and it arrived in 2 days and £50 cheeper and the amp souds perfect a good replacement for my faulty Cambridge amp.
March 6, 2023
A great company to order from
A great company to order from - very quick and very helpful.
January 31, 2023
Good service
February 5, 2023
Very Poor Customer Service, Faulty Product
July 2022, I bought an Amplifier with 6 zones and 12 speakers set, It arrived late, not the next working day and not what I initially ordered as it was out of stock. When it arrived I asked if they could install it for me. They said they were too busy. They didn't even give a recommendation. I was expecting to pay for it and not be free. About 2 months later I found my own person to fit the system. Now Feb 2023, Zone 1 & 6 are not working. I rang them up to ask if they could send someone to have a look. I had spent £2200 in total, buying and installing the system.
They said to take it all down and send it back in its original packaging. I waited 2 months and spent over £1000 in labour getting it installed, to be then told to take it down and send it back was heartbreaking. The original packaging was thrown out, it's rubbish right? Why can't you send one of your technicians to look and seek the problem on-site? I feel so let down, basically, their warranty is a gimmick.
February 7, 2023
Unprompted review
Delivery on time and informed correctly…
Delivery on time and informed correctly for all steps 👍
February 5, 2023
Great value and fast delivery
January 30, 2023
Excellent Customer Service
Customer service was excellent when I called with an enquiry for a product I couldn't locate on the website.
Speedy next day delivery
January 5, 2023
Good products, fast delivery
Ordered a Power Dynamics HiFi ceiling speaker system for my living room. The kit does the job well and was as described. Fair price, and fast next day delivery. Would use again!
January 5, 2023
Poor delivery service
You advertize next day delivery.. Unfortunately you use yodel... Had a notification the parcel had reached depot on Wednesday.. Nothing since despite staying in.
Cannot rate your product as I have not received yet, if I do not receive before next Tuesday I will presume lost and will be seeking refund.
December 3, 2022
Great company to deal with
Great company to deal with, products, delivery first class
November 11, 2022
Tell me buy wrong something accessories…
Tell me buy wrong something accessories
Still don’t know what need to buy
November 1, 2022
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