Audiology Associates Ltd Reviews 

71
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My child has been seen Rhys today and he was highly professional and talked about everything he was going to do and advised as he was completing a micro suction. Fantastic service and was really pleas... See more

Company replied

Rated 5 out of 5 stars

I’d been told by BUPA that my ears were “full of wax” so I made an appointment at Audiology Associates in Cardiff. The audiologist, Mr Green, was absolutely lovely and soon discovered that although t... See more

Company replied

Rated 3 out of 5 stars

The actual service was Ok but very surprised when I was asked to pay an additional amount of £20 for the second ear. When I was quote the price of £45 I thought that was for both ears. I was not tol... See more

Company replied

Rated 5 out of 5 stars

Took my 82 year old mum today to have her ears cleaned out, as she was really suffering and lost her balance. All went fine, was quite a challenge for them but my mum came out smiling. She was so gra... See more

Company replied

Company details

  1. Hearing Aid Store

Information provided by various external sources

Audiology Associates Ltd is a leading South Wales Audiology Clinic, specialising in Hearing Aid Dispensing and Endoscopic Ear Wax Removal via Microsuction.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

71 reviews

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4.7

All reviews

(71)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Wiggle room

I appreciate that there's good clinical information without it being a lecture. I also enjoy watching Reese's excitement when there's a long skin ribbon.

Have you ever thought of making a funny/entertaining compilation of the times the word Wiggle was used? And, a compilation of all the times food was used to describe the wax?

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

I'm addicted to the videos

I'm addicted to the videos
They are so educational and entertaining in a strange way. I usually put them on when I'm bored or need some background nosie. Never been interested in ears but I have become quite fascinated by them now.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Lend Audiology Associates your ears!!

The whole process was easy from booking an appointment to attending the Cardiff clinic to have the ear wax procedure. I arrived at the Cardiff clinic ridiculously early but Rhys saw me almost straight away. I'd recommend anyone with ear problems to visit Audiology Associates. The ear suctioning procedure is painless and I ended up on YouTube!

January 30, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service with very friendly and helpful staff. Nothing was too much trouble and was impressed by how everything was explained clearly. Highly recommend.

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful staff with excellent customer…

Wonderful staff with excellent customer service, from making my appointment to having my procedure it all went smoothly, Great to find a company that genuinely cares. Will definitely be returning and would recommend 👍

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect service.

Such a warm welcome from the lovely people here. I visited Rhys to have a micro suction procedure carried out and I’m so please with the results. Couldn’t recommend this team enough. Thank you again!

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Had my ears microsuctioned by Rhys

Had my ears microsuctioned by Rhys. He was very informative and professional throughout the appointment and made me feel at ease.
Upon booking the appointment, staff were very helpful and answered my queries. Would highly recommend

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I had a hearing issue since a road traffic accident seven years ago. Robert at Audiology Associates diagnosed the problem and with one follow up visit I now have good earring in both ears. No issues what so ever. No more excuses at home! Hearing now spot on.

January 4, 2022
Unprompted review
Audiology Associates Ltd logo

Reply from Audiology Associates Ltd

Good Afternoon Mr. Webley,
Thank you so very much for your lovely feedback. It's great to learn that you are now hearing well following your visits to us & had such a good experience in the very capable hands of Robert.
Thank very much for taking the time to leave a review.
We very much look forward to welcoming you into clinic in the future.
Stay safe
The team @ Audiology Associates

Rated 5 out of 5 stars

Thank you to Taylor in your Cardiff…

Thank you to Taylor in your Cardiff branch who treated my 88 year old aunts with such kindness and professionalism. He made the whole experience so easy and was so informative all the way through.

November 20, 2021
Unprompted review
Audiology Associates Ltd logo

Reply from Audiology Associates Ltd

Good Morning Lynda, Thank you so very much for your kind review. I'm so very pleased that the experience your Aunt recieved was so positive. We appreciate you taking the time to leave a review and very much look forward to welcoming you both back in the future.
Kindest Regards, The Team @ Audiology Associates.

Rated 5 out of 5 stars

Excellent treatment, excellent outcome.

We are both so pleased with the treatment we received at our appointments today. The Audiologist expertly removed a significant buildup of ear wax and we are both delighted with the outcome, our hearing is much improved and it is reassuring to know that our ear canals are now clear and free from wax buildup.
Thank you very much indeed.

May 10, 2021
Unprompted review
Audiology Associates Ltd logo

Reply from Audiology Associates Ltd

Mt Gwatkin,
Thank you so very much for your kind review, we are thrilled that your experience was so positive with us & we look forward to welcoming you into clinic again soon.

Rated 5 out of 5 stars

I can hear again!!

What an absolute pleasure to deal with Audiology Associates! From booking our appointments to having the hearing test and cleaning done, everything went smoothly. From start to finish, everything was professionally handled, with a smile! The entire procedure was well explained, and all our questions answered, so nothing came as a surprise. I would totally recommend Audiology Associates.

January 26, 2021
Unprompted review
Audiology Associates Ltd logo

Reply from Audiology Associates Ltd

Sioux- Thank you! This review is such a pleasure to read! We pride ourselves on providing an excellent global experience and we are thrilled to learn you recieved just that!
Take care and we look forward to welcoming you into clinic again soon.

Rated 5 out of 5 stars

Absolutely fantastic experience ..

Absolutely fantastic experience ... took 10 mins and I had my life back. Totally professional..expert care 100% recommendation for earwax removal .. painless and totally efficient.

October 9, 2020
Unprompted review
Audiology Associates Ltd logo

Reply from Audiology Associates Ltd

Thank you so very much for your kind review Cheryl- It's always lovely to learn that we are making a difference.
Stay safe- The Team @Audiology Associates Ltd.

Rated 5 out of 5 stars

Telephone call to make an appointment

Telephone call to make an appointment. Receptionist Nichola was so helpful and considerate. She was clear, concise and patient. Well done.

Roger Lewis
Oakdale

July 29, 2020
Unprompted review
Audiology Associates Ltd logo

Reply from Audiology Associates Ltd

Many thanks for taking the time to write such a kind review. Stay safe- the team @Audiology Associates

Rated 5 out of 5 stars

A very professional and friendly…

A very professional and friendly service! Would recommend!!!!

July 19, 2019
Unprompted review
Audiology Associates Ltd logo

Reply from Audiology Associates Ltd

Mr Trainor,
Thank you very much for your recommendation! So kind of you.
Fondest Regards
The Team at Audiology Associates

Rated 5 out of 5 stars

Very good service

I've been to Audiology Associates a couple of times now and have always been dealt with courteously and professionally.

July 18, 2019
Unprompted review
Audiology Associates Ltd logo

Reply from Audiology Associates Ltd

Mr Dixon,
Thank you very much for your kind words. The team look forward to welcoming you in clinic again soon.
Fondest Regards
The Team at Audiology Associates

Rated 5 out of 5 stars

Excellent service at Audiology Associates

I used audiology associates for ear wax removal by micro suction, I was quite nervous prior to my appointment but Rhys made me feel at ease straight away, he’s very friendly and a complete professional. Very happy with the outcome of my treatment.

July 18, 2019
Unprompted review
Audiology Associates Ltd logo

Reply from Audiology Associates Ltd

Thank you very much for your kind words Mrs McNamara. The team will look forward to welcoming you into clinic agin soon

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