Fantastic service. I never sell privately anymore as I just can't be bothered with the hassle. Audio trader offered a really fair price and were really supportive throughout. It's always a bit nerve w... See more
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We're more than just an online store; we're a passionate community of musicians and music enthusiasts dedicated to connecting people with the instruments and equipment that inspire them. We're expert sellers of guitars, bass guitars, keyboards, pedals, amps and much more! Whether you're looking to buy an instrument or discover your next musical companion, Audio Trader is here to make it happen. We invite you to explore our store and experience the joy of music in a whole new way. If you have any questions, don't hesitate to reach out. Our team is always here to assist you
United Kingdom
Replied to 75% of negative reviews
Typically replies within 24 hours
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A solid company. Fast, reliable, and at good prices. I highly recommend it.

Reply from Audio Trader
I purchased a large keyboard from them. I was happy with the price, the free delivery, the fact that the product matched their description and the 30 day warranty. I liked the fact that they were willing to do a special for me (factory reset) at no extra cost and when they were unable to achieve this they gave me a discount. Their price was better than ebay prices and I felt much more comfortable buying from them rather than ebay because they are a legitimate business, they take responsibilty for delivery and I had the assurance of the 30 day warranty if any problems occured. My only criticism is I couldn't find a way to talk to them on the phone. All my issues were sorted by email but it often took a day to respond and a phone call would have been much more efficient. Overall I was impressed and am more than happy to proceed with selling some equipment through them.

Reply from Audio Trader
Great dispatched quick no fuss and we'll packed thanks Audio trader

Reply from Audio Trader
Audio Trader is fantastic! After receiving a quote and accepting it I had my items for sale collected, which is great. The customer service is very helpful and fast. Would certainly recommend and would happily use Audio Trader again. Thanks!

Reply from Audio Trader
Good service ! Fast payment and great communication. If I ever want to sell my musical equipment it will be here . I recommend to all!!
Thanks

Reply from Audio Trader
Found Audio Traders when looking for a buyer for a spare pair of speakers. They gave a quote quite quickly, which probably didn’t match what I could have achieved from a private buyer, but given that they would have to sell them on and that I would be relieved of the hassle of a private sale I considered was fair. The speakers were collected within a few days, passed their tests and the agreed amount paid into my bank account the next day. All in all a straightforward and satisfactory experience.

Reply from Audio Trader
A brilliant company, so easy and reliable to trade with.
Collection of items from home is so easy and a fair price payment is made quickly into your account.
Queries are replied to with quick response.

Reply from Audio Trader

Reply from Audio Trader

Reply from Audio Trader
Item arrived as described safe & packaged with care . APC exellent delivery company arrived fast & on time practical online site with good description & photos . I would definately use Audiotrader again .

Reply from Audio Trader
Really pleased with the product - amazingly well packaged and in great condition.

Reply from Audio Trader
Any Dealings that I have had Audio Trader have been a pleasure. Every item has been thoroughly checked and tested thereafter being packaged with extreme care so that the equipment arrives exactly as you would want and expect it . I look forward to many more transactions with this highly respectable outlet.

Reply from Audio Trader

Reply from Audio Trader
A seamless transaction. Was offered a fair price and once I accepted audiotrader arranged to collect my guitar the next day. It was sent 24hr delivery and I was paid as soon as it arrived. It's refreshing to find a vendor who appreciates the importance of settling payments quickly compared to companies like reverb (I've had to wait more than two weeks) and eBay.

Reply from Audio Trader
Such a great service, from selling to payment , very prompt , thank you 🤩

Reply from Audio Trader
Bought a guitar from Audio Trader’s online shop (delivered 9 Dec 2025). The guitar received appears to be a child‑sized instrument, which wasn’t made clear in the product description. I contacted them on 11 Dec 2025 to cancel/return and asked for a full refund and a return label. They replied saying I’d be charged return postage, then stopped responding.
This is frustrating because their own Refund Policy states that if a return is accepted, they will send a return shipping label. Their policy also says to contact them immediately if you receive the wrong item so they can “make it right”, but that’s not what happened.
Their policies are also confusing/misleading for UK customers: the Refund Policy says the “European Union 14 day cooling off period” applies only for goods shipped into the EU, but UK online buyers also have a statutory 14‑day cancellation right from delivery under the Consumer Contracts Regulations. That legal right exists regardless of what a retailer’s policy says, so the wording risks discouraging UK buyers from exercising their rights.Finally, the Terms of Service include broad statements like “we are not responsible if information made available on this site is not accurate” and “use is at your own risk”, but UK consumer law still requires goods to match their description.
Overall: unclear policy wording, poor communication after the first reply, and not a straightforward returns process despite their own stated returns policy and won’t use again.

Reply from Audio Trader
simple to fill in the form, payment made within 2 days of the item being picked up although the royal mail person was surprised by the size of the box.

Reply from Audio Trader
Ordered 3 times from these guys now, no problems at all. Very good service and will definitely order again without worry!

Reply from Audio Trader
Lovely condition for the price, quick delivery. I would highly recommend.

Reply from Audio Trader
I ordered late afternoon, and my purchase was with me two days later, early. Great service.

Reply from Audio Trader
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