Ordered a pair of Sennheiser HD 800S headphones at a competitive price and paid by direct bank transfer. Received email confirming receipt of payment next morning and package was dispatched using DHL... See more
Company replied
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Ordered a pair of Sennheiser HD 800S headphones at a competitive price and paid by direct bank transfer. Received email confirming receipt of payment next morning and package was dispatched using DHL... See more
Company replied
I can recommend it with complete confidence. I received my Focal Bathys within a few days, everything exactly as described. I ordered on Monday and they were already with me in Ireland by Wednesday. A... See more
Company replied
Shipped the next day after ordering, via express courier at no cost. They have real-time stock status, so you can rest assured about availability when placing an order. Products come double-boxed for... See more
Company replied
Very reliable shop, excellent experience. I purchased a new CD player that wasn't immediately available. Shipping took a bit longer, but that wasn't their fault, rather the manufacturer's, which dela... See more
Company replied
Die Geschichte des Auditorium begann vor über 40 Jahren im westfälischen Hamm, mittlerweile sind die leidenschaftlichen Spezialisten für anspruchsvolle Bild- und Ton-Lösungen zudem mit hochwertigen Geschäften in Münster und Hamburg vertreten. In allen drei Standorten stehen kompetente Beratung und individuelle Lösungen für das bestmögliche Erleben von Musik und Film im Vordergrund. Aus diesem Grunde finden sich nur ausgewählte Marken aus den Bereichen Hifi, Heimkino, Lautsprecher, Kopfhörer, Vinyl und Medienintegration im Auditorium. Eine weitere Spezialität des Auditorium ist die handwerklich ausgereifte, ästhetisch ansprechende und einfach zu bedienende Integration von Unterhaltungs- und Medientechnik in Privathaushalten und Firmen. Darüber hinaus lässt der Auditorium Onlineshop die Herzen von Hifi- und Heimkino-Enthusiasten weltweit höher schlagen.
kostenloser Versand und Finanzierung vom Fachhändler
Feidikstraße 93, 59065, Hamm, Germany
Replied to 100% of negative reviews
Typically replies within 1 month
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Shipped the next day after ordering, via express courier at no cost. They have real-time stock status, so you can rest assured about availability when placing an order. Products come double-boxed for protection. Super reliable, they are my go-to store for shopping online for hi-fi.

Reply from Auditorium GmbH
Not only did I get the product I purchased, but also gotten a pack of sweet popcorn and a catalogue of many other audio devices, this is so nice and cool😭

Reply from Auditorium GmbH
Everything from Auditorium was great - the service, the quirky emails and the dispatch. Unfortunately the clowns in the Irish postal service have been sitting on the delivery for a number of days with no updates. Looking forward to finally receiving it!

Reply from Auditorium GmbH
Does what it says on the tin! Great product, shipped quickly well packed with surprise packet of treats!!

Reply from Auditorium GmbH
Great shop !Top quality product for exellent costs!Thanks

Reply from Auditorium GmbH
Good price, great communication. Just a bit of a problem with the delivery courier (DHL) who did not deliver the package to our house and falsely claimed that they did. Hence 4 stars instead of 5.

Reply from Auditorium GmbH
Guys from support are professionals, we discussed the appropriate solution for my needs. There were issues with the availability of the goods (Wiim HW), the shop shared transparently all the information. Thank you!

Reply from Auditorium GmbH

Reply from Auditorium GmbH
The product was as described, and contact with the store was very easy. Despite some delays (the manufacturer's fault, not the store's), everything went smoothly, and the amplifier is now working at its destination.

Reply from Auditorium GmbH
I ordered Melomania P100 SE from Auditorium. The purchase was fuss free and when I contacted the customer service with enquiries, I was responded to within a day's time. The headphones were shipped on the day of payment receipt and I received the shipment in a matter of days (slight delay due to the winter weather). They included a packet of caramel popcorn in the shipment which was a pleasant surprise. The headphones are in pristine condition, packed carefully and function perfectly. Auditorium is a trustworthy dealership - I highly recommend them.

Reply from Auditorium GmbH

Reply from Auditorium GmbH
All very professional, good selection of quality gear. Item purchased arrived in reasonable time and in good order. I especially liked the physical brochure that came with product. No issues here.

Reply from Auditorium GmbH
HIFI product bought online. Best price found in EU and very fast delivery to Italy. Excellent experience.

Reply from Auditorium GmbH
Amazing website with great selection and even better prices. Quick delivery and product was packed with care. Couldn't recomend more.

Reply from Auditorium GmbH

Reply from Auditorium GmbH
Fast delivery to a different country in a high season before Christmas/New Year. Easy payment system.

Reply from Auditorium GmbH

Reply from Auditorium GmbH
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