Auraglow Reviews 12,716

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 852 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and functionality, often highlighting the innovative designs and the effectiveness of the lighting solutions. Many people appreciate the efficient and prompt delivery service, noting that orders arrive quickly and are well-packaged. The overall service is consistently described as superb, with consumers expressing satisfaction with the ease of ordering and the helpfulness of the company. However, some customers also noted issues with product durability, with a few instances of lights failing after a relatively short period or arriving damaged. There were also occasional mentions of delays in order confirmation or delivery, and some reviewers found the wiring space in certain products to be restricted.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the products as... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality of products,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the promptness... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely good service very efficient. I have purchased these lights previously and find them very good. Safe at night as they are motion sensor wireless table lights. I use them in my hall and ens... See more

Company replied

Rated 5 out of 5 stars

Brilliant, always, highly recommend. Recent help/purchase, the technical team are so kind and patient, both times I’ve needed help. This time Macaulay was to the rescue, I had to explain that I nee... See more

Company replied

Rated 5 out of 5 stars

This is a fantastic niche company, with products to match. I bought a 1 metre strip with LED lights. The description on the website was totally accurate, and the product is excellent, with very clear... See more

Company replied

Rated 5 out of 5 stars

This light is a smart addition to the entrance to your home. The PIR works well and ensures you can access your home easily when returning on a dark night and that you can see nighttime visitors arri... See more

Company replied


Company details

  1. Lighting Store

About Auraglow

Written by the company

Auraglow.co.uk supply the highest quality LED light bulbs at trade prices. Orders are dispatched almost instantly from our 12000 square foot warehouse. We pride ourselves on having excellent customer service and are always just a phone call or an email away.

Auraglow was formerly known as leds-lights.co.uk

Auraglow details

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Customer Service

To order the item directly from Supplier Online was easy and straightforward process to follow. Immediate confirmation of order and invoice received. Item arrived next day and was packaged well. On opening item there was a bracket and one wall plug missing. Contacted company Customer Service, they could not be more apologetic. They asked for photos of item to be sent, which was done. The next working day, email received apologising again, saying please dispose of delivered item and a Refund or Replacement would be dispatched. Asked for replacement as needed to put light up urgently. Item arrived complete this time the next day. Thank you for great customer service. It is a good quality product for the price, simple to fit to wall and appears to work very well. How long it lasts for being outside on the house wall, given the UK weather being thrown at it 24/7, I don’t know, but it seems to be on sturdy construction. Very pleased overall.

April 21, 2026
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Reply from Auraglow

Thank you for your kind and comprehensive review and for taking the time to provide your positive feedback, it is very much appreciated. We are very sorry about the issue with the original parcel, but glad to hear that our Customer Service team was able to resolve the issue to your satisfaction. Please do not hesitate to get in touch if there is anything else you need and we would be happy to help,
Kind regards,
Auraglow

Rated 5 out of 5 stars

Fantastic lights

Extremely pleased with the lights. They give out a lovely warm glow. I have put one in my bathroom and one in the kitchen and I now don’t have to switch on the lights in the evening. Recommended by a friend, so glad I got them. Delivery was so quick too.

April 20, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

I have previously bought two multi…

I have previously bought two multi coloured up and down lights for my front garden absolutely awesome, so decided to buy two, spike fitting coloured ones for me back garden ,again absolutely stunning effects, quality and extremely well done again by this amazing supplier

April 25, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Great company and product

Extremely good service very efficient. I have purchased these lights previously and find them very good. Safe at night as they are motion sensor wireless table lights. I use them in my hall and ensuite bathroom. Also cheap to run as battery operated. Excellent delivery from order date fast.

April 24, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Auraglow - Highly recommended and a great service

This is the first time purchasing from this company and I have to say, I have been extremely impressed by the products received and the service. I feel that the price was fair and quality of goods to be of high standards. I would highly recommend getting lighting from Auraglow.

April 15, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent company to deal with

Fast and easy ordering online and prompt delivery. Protective packaging to expect the goods are safe. Excellent quality and great value for money, highly recommend the company, will definitely be ordering again.

April 23, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Good price

Good price. Fast delivery.

April 14, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Perfect service

We have ordered in the past without issue. We ordered again last week and the lights came really quickly and are reasonably priced with exceptional quality. Unfortunately one of the lights was cracked (prob by the postman) and they replaced the damaged part very quickly. They were a pleasure to deal with and the communication was excellent and friendly. I will definitely use them again.

April 29, 2026
Unprompted review
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Outdoor lighting

Easy Online ordering
Quick delivery
Lights look great really pleased

April 15, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent outdoor bulbs

Excellent outdoor bulbs , lovely blue colour , excellent service , very prompt delivery and well packaged, this is my second purchase

April 20, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Highly Recommend Auraglow

Fast delivery, and reasonable prices.
Highly Recommend Auraglow.

April 20, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Perfect lamp for our motorhome and…

Perfect lamp for our motorhome and stylish…

April 15, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Good customer service

Good customer service. Prompt delivery of order.

April 14, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Easy process from start to finish

Easy process from start to finish. Delivered next working day. What more could you want.

April 14, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent Product

A wonderful addition to our garden. We have two of these now and I bought a replacement battery for the 2 year old one so that they both shine as brightly.

The neighbours like it so much that I have recently purchased a third for them.

April 4, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Good all round

Good price, good light, does what I need it to. Like the fact it's not pre wired. Use as much or as little cable as you need and very easy to wire up. Came quick and easy to install.

April 13, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Brilliant

Brilliant, always, highly recommend.
Recent help/purchase, the technical team are so kind and patient, both times I’ve needed help.
This time Macaulay was to the rescue, I had to explain that I needed less information and I had to guide it myself to understand the info, he was understanding and related to my circumstances, he was super kind, lovely human with the patience of a saint. I have 6 colour changing bulbs GU10, and 4 up lighters with same bulbs, a truly brilliant way to light up areas without the fuss off plugs/batteries. Great quality too.

April 15, 2026
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Reply from Auraglow

Dear Anna,
Thank you for your kind review and your lovely words. your feedback is very much appreciated and you have made Macauleigh's week, let alone his day! :-)
Please do not hesitate to get in touch if there is anything else you need and we would be happy to help.
Kind regards,
Auraglow

Rated 5 out of 5 stars

Very good product swift delivery

Very good product swift delivery

April 9, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

Rated 5 out of 5 stars

Spot on!

The price was great, you despatched v promptly and the product has proved to be exactly what I was after - Thanks!

PS. Royal Mail delivery at this end was a bit random (the usual thing where you get a ‘delivering today’ notification then it turns up two days later), but I only add that in case its useful info for you, eg. if you’re reviewing your carrier contracts.

April 9, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated (your feedback re: Royal Mail delivery has been taken into account, please accept our sincerest apologies for the inconvenience caused). We look forward to serving you again soon!

Rated 5 out of 5 stars

Came quickly

April 7, 2026
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Reply from Auraglow

Thank you for your kind review and for taking the time to provide your positive feedback, it is very much appreciated. We look forward to serving you again soon!

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