Extremely good service very efficient. I have purchased these lights previously and find them very good. Safe at night as they are motion sensor wireless table lights. I use them in my hall and ens... See more
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| Auraglow was formerly known as leds-lights.co.uk |
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I have bought from this company many times and love the products and great customer service.

Reply from Auraglow
This is the third one I’ve bought, very pleased, enough said

Reply from Auraglow
This review is about the products I purchased which were 4 Auraglow Florence lights. After two and a half years 3 of them have developed faults but are out of warranty. The lights themselves are of solid construction but the PIR and Motion sensor adjustment buttons are only accessible by taking the light off the wall bracket - a really stupid design especially if you want to try to adjust them in the dark or at dusk. I have one light that flashes at dusk but eventually comes on when it gets dark but then goes off a few hours later. A second light that works when you cover the sensor in daylight but won't come on at all when it's dark and a third that is on ALL the time. I've tried all the fault finding suggestions that Auraglow sent and tried many times adjusting the daylight settings but they didn't work. Now consigned to binning these and buying some new lights.
Edit: I wouldn't describe two and a half years as "extended use" for outside lights, my previous lights worked for over 25 years. The fact that 3 out of 4 lights failed with similar faults with the sensor points to a design or component flaw. Looking at the sensor seal it looks like it has perished and it may have resulted in water ingress.

Reply from Auraglow
always fast and efficient service and quality products

Reply from Auraglow
Have shopped with them before very pleased with the service and goods would certainly recommend them.

Reply from Auraglow
My second purchase from Auraglow and could not be more delighted. Great product w/easy installation for a non DIYer. Just the job for under cupboard lighting and works a treat.

Reply from Auraglow
Was looking for a motion sensor light and saw one on Auraglow and got a small discount on the price so thought I'd give it a go. Delivery was very quick. Light works exactly as described and I'm very pleased with it. Would definitely buy from Auraglow again.

Reply from Auraglow
Bought an outdoor solar security light, our original from Auraglow only lasted for a year. We’ve generally had no issues with their products… as a gesture of goodwill they gave us a discount code. Our new light is very well constructed and extremely bright. Keeping my fingers crossed this lasts a bit longer… good customer service - and a UK call
Centre…

Reply from Auraglow
I have already brought 3 of these and wanted to add another 2 excellent service as before I would recommend this company to anyone.

Reply from Auraglow
Fantastic first leaf light i purchased wouldn't charge so a replacement sent very quick. The light itself is beautiful for my conservatory where there's no plug. Gives a lovey warm light really pleased. Thank you customer service really helpful.

Reply from Auraglow
Delivery received quickly
Lights have a lovely soft glow.
Exceeds expectations

Reply from Auraglow
Faulty item returned replacement sen within 3 days

Reply from Auraglow
Quick delivery. Had a problem with a faulty set of lights which was rectified immediately and replacement set delivered asap as we were going away and wanted to use the lights for the awning on our caravan. Can’t fault the service and would definitely recommend.

Reply from Auraglow
Really pleased with the lights, there was a problem with one but it was quickly sorted. Excellent customer service, a pleasure doing business with them.

Reply from Auraglow
Beautifully designed night light, ideal for when we have the grandchildren for a sleepover.

Reply from Auraglow
Good quick delivery, lights appear to be good quality and are supplied with bulbs

Reply from Auraglow
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