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Auree Jewellery Reviews 2,104

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the exceptional service received. Many people highlight the beauty of the jewelry and the efficiency of the ordering process, often mentioning fast delivery and lovely packaging. Some people, however, noted issues with sizing, finding certain items either too tight or too large. A few customers also experienced problems with clasps being difficult to manage or items arriving knotted, though these issues were often resolved by the company's responsive customer service.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great quality and beautiful... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speed of... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the excellent and... See more

Order

Reviewers highlight positive aspects of order. Customers praise the efficient ordering process, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... See more

Rated 5 out of 5 stars

I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... See more

Company replied

Rated 5 out of 5 stars

What an amazing company. I ordered a fingerprint pendant for my partner after our son was born two years ago. His fingerprint wasn’t fully developed at the time so they sent the pendant with letter en... See more

Company replied

Rated 5 out of 5 stars

Sofia silver necklace And Beautiful necklace arrived under 24 hours after I ordered it by standard delivery! Wonderful service from Auree as always. I have bought quite a few pieces from them over t... See more


Company details

  1. Jewelry Store

About Auree Jewellery

Written by the company

Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.

All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.

At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.

You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.

All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.

To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).

If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Buy from Auree

Lovely earrings - a perfect present

December 1, 2025
Auree Jewellery logo

Reply from Auree Jewellery

So pleased you love them! Hope to see you bakc again soon. Best, Auree

Rated 5 out of 5 stars

Excellent business with some beautiful…

Excellent business with some beautiful jewellery
Thoroughly recommend
x

November 14, 2025
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much for your recommendation, as a small business customer satisfaction is paramont to us. We hope to see you back again soon. Best, Auree

Rated 5 out of 5 stars

Beautiful birthstone ring

My sister-in-law is thrilled with her birthstone ring - citrine for a special November birthday - and so I am very happy! Absolutely beautiful and would highly recommend - nice packaging and service exceptional - quality product with a personal touch which is so absent nowadays.
Glad I stumbled across the site when googling birthstone rings.

November 25, 2025
Rated 5 out of 5 stars

A ⭐️5 star company in all respects.

Very efficient and helpful throughout the purchase of some earrings. I exchanged for a different stone and the process was prompt and dealt with politeness and curtesy.
I am a long standing customer and the staff have never failed in any way.
A great company and I will continue to purchase from you in the future without any hesitation.
Thank you Auree.

November 18, 2025
Auree Jewellery logo

Reply from Auree Jewellery

Dear Jackie, thank you so much for taking the time to leave such a positive review. I have shared with the team that helped you, as it really means a lot. Our customer's are at the heart of our business and we've so pleased you had a great experience with us. We look forward to welcoming you back again soon. Best, Auree

Rated 5 out of 5 stars

Excellent Service

Great communication regarding questions asked, and excellent service for my purchase which arrived safely and well packed

November 18, 2025
Auree Jewellery logo

Reply from Auree Jewellery

So pleased you had an excellent experience with us, it's something we really pride ourselves on. thanks so much, Auree x

Rated 5 out of 5 stars

Such beautiful jewellery

I received my order yesterday. I couldn’t wait to open it. The bracelets are gorgeous. They are a Christmas gift for my two lovely daughter-in-law’s. I’m sure they will love them. I’m so impressed that I am now going to order some jewellery for myself.
Thank you Auree Team for making such beautiful jewellery for the beautiful people in this world.

November 18, 2025
Auree Jewellery logo

Reply from Auree Jewellery

You are so welcome! I'm sure they will love them. Hope you have a wonderful Christmas. Best Auree x

Rated 5 out of 5 stars

Gorgeous ring 💍

Thank you Auree Jewellery for the most gorgeous ring.. a gift to me from my beautiful man.. I wear it everyday.. Order, delivery, packaging - everything was perfect.. Excited to receive my next piece of Auree jewellery..

October 9, 2025
Rated 5 out of 5 stars

Prompt delivery and great service

Prompt delivery and great service, hand wrote a lovely message and high quality purchase. Unfortunately, I did end up returning as the recipient preferred a different design. However, I would buy here again!

October 20, 2025
Rated 4 out of 5 stars

It’s a really nice bracelet

It’s a really nice bracelet, but the clasp is too small to close it easily by oneself.

October 16, 2025
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Reply from Auree Jewellery

Thank you so much for your order and so pleased you like your bracelet. We can easily change the clasp for a larger clasp if this would be preferable (some customers prefer a smaller clasp as they want it to be more discrete) but it is no problem at all and will hopefully make it easy for you to put on / take off. Please just email us at contact@aureejewellery.com and we can sort :) We will also email you now. Many thanks, Team Auree

Rated 5 out of 5 stars

Very helpful

Very helpful. Clear instructions on sizing.

September 29, 2025
Auree Jewellery logo

Reply from Auree Jewellery

So pleased you had a great experience with Auree x

Rated 5 out of 5 stars

Beautiful ring and excellent customer…

Beautiful ring and excellent customer service. The team rushed my order through so it would be ready for my daughter’s birthday. She is thrilled with it! Would thoroughly recommend.

October 2, 2025
Auree Jewellery logo

Reply from Auree Jewellery

We're so pleased you and your daughter are happy with the ring! Thanks for your review. Auree x

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