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Auree Jewellery Reviews 2,104

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the exceptional service received. Many people highlight the beauty of the jewelry and the efficiency of the ordering process, often mentioning fast delivery and lovely packaging. Some people, however, noted issues with sizing, finding certain items either too tight or too large. A few customers also experienced problems with clasps being difficult to manage or items arriving knotted, though these issues were often resolved by the company's responsive customer service.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great quality and beautiful... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speed of... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the excellent and... See more

Order

Reviewers highlight positive aspects of order. Customers praise the efficient ordering process, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... See more

Rated 5 out of 5 stars

I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... See more

Company replied

Rated 5 out of 5 stars

What an amazing company. I ordered a fingerprint pendant for my partner after our son was born two years ago. His fingerprint wasn’t fully developed at the time so they sent the pendant with letter en... See more

Company replied

Rated 5 out of 5 stars

Sofia silver necklace And Beautiful necklace arrived under 24 hours after I ordered it by standard delivery! Wonderful service from Auree as always. I have bought quite a few pieces from them over t... See more


Company details

  1. Jewelry Store

About Auree Jewellery

Written by the company

Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.

All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.

At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.

You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.

All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.

To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).

If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Excellent selection of jewellery.
The two purchases I made arrived beautifully packaged.
I would highly recommend this company..

March 25, 2025
Unprompted review
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much and we're so pleased you love your jewellery! Auree x

Rated 5 out of 5 stars

Always high quality materials

Always high quality materials, modern elegant designs. Always happy with purchases!

February 19, 2025
Auree Jewellery logo

Reply from Auree Jewellery

We're so pleased to hear you enjoy shopping with us and thank you for your review! Auree x

Rated 4 out of 5 stars

Silver hoop earrings

Love the earrings. I did think they would be bigger . That’s why I only gave 4stars.

March 3, 2025
Auree Jewellery logo

Reply from Auree Jewellery

Many thanks for your review and feedback. Auree x

Rated 5 out of 5 stars

Great customer service

Great customer service , lovely bangle . Slight issue with order but was dealt with swiftly and efficiently
Thank you
Gina

February 20, 2025
Auree Jewellery logo

Reply from Auree Jewellery

We're so pleased we were able to help and that you are happy with the bangle. Auree x

Rated 5 out of 5 stars

Another lovely piece of jewellery fro

Another lovely piece of jewellery fro, Auree. Delighted with my earrings, delicate and beautiful.

February 24, 2025
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much for shopping with us again and we're so happy to hear you love your earrings! Auree x

Rated 5 out of 5 stars

Speedy delivery & beautiful product.

Super delivery time for last minute gift and my partner loved the quality and look. Have purchased a number of the same range and very pleased.

February 11, 2025
Auree Jewellery logo

Reply from Auree Jewellery

We're so pleased to have been able to help and that the jewellery was well received! Auree x

Rated 5 out of 5 stars

Beautiful and affordable

Really speedy delivery. All Auree's jewellery is so beautiful. Well made and affordable.

February 21, 2025
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much and we're thrilled you are pleased with your order! Auree x

Rated 5 out of 5 stars

Lovely good quality earrings

Good communication and delivery. Earrings are good quality and Auree offer a guarantee for a number of years.

February 17, 2025
Auree Jewellery logo

Reply from Auree Jewellery

We're so pleased you enjoyed shopping with us! Auree x

Rated 5 out of 5 stars

Made to measure gold bangle

Lovely gold bangle with engraving - fits perfectly. Excellent customer service as they double checked sizing was correct. Kept me informed of the timeline and received in time for daughter’s birthday.

February 7, 2025
Unprompted review
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much for your lovely review. Auree x

Rated 5 out of 5 stars

Brilliant company

Brilliant company. I phoned up with a query about the length of the chain I wished to buy and it was clearly explained to me how the measurements worked. The chain was sent to me very speedily.

Will not hesitate to use this company again.

January 24, 2025
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much for your review and we're happy to have helped. Auree x

Rated 5 out of 5 stars

The two occasions I have made purchases…

The two occasions I have made purchases from Auree I've been delighted over the speed of delivery, price and how beautiful the items look.
My wife loves them.

February 7, 2025
Auree Jewellery logo

Reply from Auree Jewellery

We're so pleased to hear you've enjoyed shopping with us and that your wife is happy with her new pieces! Auree x

Rated 5 out of 5 stars

Superb service

Auree service is always superb as are their products. Easy to navigate online ordering which is promptly delivered to Australia.

January 20, 2025
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much for your kind words! Auree x

Rated 5 out of 5 stars

The necklace is beautiful

The necklace is beautiful. The quality is amazing and my daughter was thrilled with it . The opportunity to register it via a QR code is a great idea .

January 31, 2025
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much and we're very happy to hear the necklace was well received! Auree x

Rated 5 out of 5 stars

The jewellery is so competitively…

The jewellery is so competitively priced and when my jewellery arrived I was delighted with the quality.
The bracelet is beautiful. Excellent quality and a perfect gift.

January 24, 2025
Unprompted review
Auree Jewellery logo

Reply from Auree Jewellery

We're so pleased you love your bracelet! Auree x

Rated 5 out of 5 stars

Wonderful brand

Wonderful brand, beautiful pieces, would definitely recommend them!

January 10, 2025
Auree Jewellery logo

Reply from Auree Jewellery

This is so nice to hear - thank you for taking the time to leave us a review! Auree x

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