I’ve been using my Ausker pots for a while now, and they have honestly exceeded my expectations. Even after constant daily use, the quality remains top-notch and they still look and perform like the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing cooking pans and utensils, but the star is the pressure cooker. Easy to use and has revolutionised our kitchen. We love Ausker.
WE ABSOLUTELY LOVE THESE!!!! We have tried several others... including the famed copper chef... all junk!!! These are beautiful and resilient, easy to clean and store... The removable handles are a ma... See more
Amazing quality pots and pans, the best money I've ever spent. Honestly. The handles are genius, the material is high quality and scratch resistant (it's endured cat claws by accident once). Easy to c... See more
Company details
Written by the company
Ausker is an Italian kitchen hardware manufacturer born in 2015. The brand sells kitchen utensils and is focused on creating the best price/quality ratio, promoting its high value standards while selling the products at a very competitive price. Ausker has chosen to sell its products directly, via the website www.ausker.com. This allows the price to stay low, avoiding any mediator or reseller, while selling a high end product. The name Ausker is not chosen at random. It is in fact the fusion of phonetics in "House" and "Care". " Taking care of your house" is our main objective. Throughout Ausker's range of goods, the customer will have complete control of his environment thanks to the high quality of the materials used. The products are, in fact, designed to resist time and abuse. Ausker offers only the best, choosing cutting-edge materials and assembling them to create a constantly evolving product at the forefront of technological advancement.
Contact info
Printaniastraat 43, 8650, Houthulst, Belgium
- info@ausker.com
- ausker.com
4.8
Excellent
271 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the handle string broken really fast
March 14, 2019
Unprompted review
Reply from Ausker
Dear Oz,
Thank you for your feedback. I can imagine that the inconvenience you have with our handles is very annoying for you. The problem you are reporting is not common at all because our removable bakelite handles have been designed to be comfortable and ergonomic, and they have been tested during many months to resist the intensive every-day use. Did you put the handles into the dishwasher or in the oven? Did they fall? Do you think they accidentally got overheated? Please contact our customer service, and we will offer you the assistance you need. Just write to info@ausker.com, it will be our pleasure to help you.
Thank you very much for your understanding and cooperation,
Francesca
The Ausker Team
Very low quality of products.
Very low quality of products.
The coating was already coming out after a few times I used them and the silicon handles are always opening so easily.
Was def expecting a much better quality overall.
March 14, 2019
Unprompted review
Reply from Ausker
Dear Matteo,
Thank you for giving your opinion. I am sorry for the inconveniences you had with our products. The problem you are reporting can be due to many different factors like overhealing, aggressive detergent, washing cycles with high temperature, improper use in the oven or the microwave, and, rarely, to a defective coating application. I am sorry you did not write to us before, giving us the opportunity to understand what happened and to help you. We would have loved to provide you the best support as possible. We honestly care about our customer' satisfaction, and we always try to help those customers that report us a problem.
About the removable silicon handles, I am sorry you did not appreciate our design. We worked very hard to create a perfect combination of high-quality materials and comfortable design to guarantee easy cleaning and a stable grip. We have tested our silicone handles, to be comfortable and ergonomic. I hope that my reply can be useful to you.
Thank you for your grasp,
Francesca
The Ausker Team
The coating is coming off of the grill…
The coating is coming off of the grill though I thought this couldn't happen with this product.
March 14, 2019
Unprompted review
Reply from Ausker
Dear Joni,
I am sorry for the inconvenience you had with our grill. Our coating consists of a five-layer nonstick coating, reinforced by ceramic scratch proof particles that are able to endure any intense use. For this reason the problem you experienced it is very rare. There are many different reasons that would explain why the coating comes off (overheating, aggressive detergent, metal utensils, washing cycles with high temperature, improper use in the oven or the microwave, burn food, defective coating application..). For example, the nonstick coating can lose its quality and efficiency and it can chips off if the grill is overheated, with or without food inside. This means that if for example, you burn the food while you're cooking, this will corrode and it will definitely damage the nonstick coating. Or if for example, you wait to much time before putting the food into the frying pan or grill, this will also definitely damage the non-stick coating. I am sorry for the problem you are experiencing with our grill and I am sorry you did not write to us before reporting this problem because I can imagine it was quite annoying to deal with this problem alone. If in the future you would need our assistance I invite you to contact as writing an e-mail to info@ausker.com. It will be our pleasure to help you.
Thank you for your understanding,
Francesca
The Ausker Team
At first the pots performed as expected…
At first the pots performed as expected but I started noticing pitting and possibly scratches on the cooking surface. I've always used either wood or plastic spoons with these pans.
The coating of black paint on the outside is very thin. For some reason it is starting to rub off the outer surface.
March 14, 2019
Unprompted review
Reply from Ausker
Dear Randy,
Thank you for leaving the feedback and for sharing your opinion about our products. I am sorry for the inconvenience you had with our pot set, and I can imagine that it was very annoying to deal with this issue alone, without our support. It quite uncommon that the coating comes off. We choose to team up with the top quality Swiss brand ILAG, offering the highest quality of the nonstick coating available on the market: ILAG ULTIMATE GRANITEC non-stick coating. For this reason, the problem you are reporting is rare, and it can be due to many different factors (overhealing, aggressive detergent, washing cycles with high temperature, improper use in the oven or the microwave, defective coating application..) Without having a look at the pot set, I cannot tell you at the moment what could damage the non-stick coating of your pot set. I am sorry you did not write to us reporting this annoying problem. For sure we would have found a way to help you. If in the future you would need our assistance I invite you to contact us writing an e-mail to info@ausker.com. It will be our pleasure to help you!
Thank you for your comprehension,
Francesca
The Ausker Team
Great product!
I have both the pots and pans. Wonderful products, very easy to use and to clean. Zero problems so far!
March 13, 2019
Unprompted review
Very good product
March 13, 2019
Unprompted review
BEST ;PAN EVER
March 13, 2019
Unprompted review
I love the cookware.
March 13, 2019
Unprompted review
Ausker products are just great
Ausker products are just great! It met all my expectations, very durable and has not gotten any scratches from the utensils that I use. The only thing that could be improved is the removable rubber handles on the pots, It gets a little hot when cooking, but other than that its a product that will last for years to come. I recommend anyone to buy this product.
March 13, 2019
Unprompted review
I was generally happy with both the…
I was generally happy with both the pans and the delivery. The pans have held up for about a year now and they still look brand new. I got a set for my son and he loves them, too.
March 13, 2019
Unprompted review
Very good product
Very good product! Delivery and service very prompt.
March 13, 2019
Unprompted review
Love the products
Love the products - and the customer service was fantastic.
A few minor defects but purchased via Kickstarter so expected that, and the Ausker team was incredibly quick to resolve any issues
March 13, 2019
Unprompted review
Excellent balance between quality & price!
My first experience with Ausker was through Kickstarter for pots/pans and their original knife collection. Initially, I was blown away by the quality. The price point is fair. I had an issue with peeling along a connection point of a handle and they sent me a replacement immediately. Great customer service. As I’ve used the products, I’ve found the coating to fall a little short of my expectations based on their marketing. That being said, it’s performed better than other brands I’ve purchased, and based on the price point, has been a valuable purchase. I do wish it had a slightly higher performance, but it’s difficult to say whether any of the material performance has had any reflection of handling or wash/care by my son or husband. The knives let me down considerably. They are rusting, the handles are cracking, and more. I do treat them harsher than my Wustof Ikon series knives because I wanted the ease of cleaning. I did expect them to perform better, based on how they were advertised. I’d say they are a really great investment if you’re wanting quality better than mediocre but don’t want to pay top dollar for something so nice that you’d be crushed if your significant other ran them through the dishwasher or didn’t handle with care. I have knives that cost more than $100 a piece, I don’t always want to use them (or allow others to use). But, I don’t want knives from Walmart either. Ausker has been a great compromise between quality and price!
March 13, 2019
Unprompted review
Best cookware
I love the Ausker pot and pans, we use them everyday, cook every meal in it. We don't need the other brand pots and pans we have. it's thick and sturdy and distributes the heat around the cookware. Wish they make a bigger pot and a smaller pan for eggs and small frying food items.
March 13, 2019
Unprompted review
I am very pleased with my Ausker…
I am very pleased with my Ausker products. They are top of the line.
March 13, 2019
Unprompted review
Totally Awesome in every way
I was very disappointed with the Henckels ceramic frying pans which cost a small fortune but went from non-stick to everything-sticks in a short time. My friend raved about the Ausker frying pans that he bought from the original Kickstarter campaign so I found their website and ordered a pair. A few months down the road and I can report that these pans are awesome. Nothing sticks, there is no burned on residue, cleaning them is so easy. Even better, they are relatively heavy pans that heat evenly and are nice and deep - easy to flip food like the pros without a spatula. Haven't needed the detachable handles yet but they are very solid yet unobtrusive. Best non-stick frying pans I have ever owned
March 13, 2019
Unprompted review
Their not really plane and therefor…
Their not really plane and therefor wobble
March 13, 2019
Unprompted review
Reply from Ausker
Dear Florian,
Thank you for your comment. Honestly, we never heard about a similar problem before. A possible explanation is that they got damaged during transportation. I can imagine that it was quite annoying for you to deal with this issue without the help of our customer service. I am sorry you did not write to us reporting this annoying problem. For sure we would have found a way to help you. If in the future you would need our assistance I invite you to contact us, by writing an e-mail to info@ausker.com. It will be our pleasure to help you
Thank you for your understanding,
Francesca
The Ausker Team
WE ABSOLUTELY LOVE THESE!!!
WE ABSOLUTELY LOVE THESE!!!! We have tried several others... including the famed copper chef... all junk!!! These are beautiful and resilient, easy to clean and store... The removable handles are a major improvement. The fit and finish is outstanding. The price... absolutely amazing. Go out and get yourself a set and see what you've been missing!
March 13, 2019
Unprompted review
Great product
Great product. I am a very happy buyer/backer. The durability is excellent!
March 13, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.