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Rated 5 out of 5 stars

My skin is glowing! The pro collagen is amazing and I’ve seen such great results after 1 box. It’s flavourless so it’s super easy to stay consistent and add to my coffee.

Rated 1 out of 5 stars

I’ve got my pack of Vida Glow as a gift from Liberty. After two days I’ve developed TERRIBLE acne which I never ever had before. I also was bloated and had a terrible wind. After my research in... See more

Rated 1 out of 5 stars

Would NOT recommend. I bought a cylinder of 30 satchets in the blueberry flavor, which are not cheap I might add. I took one sachet per day, I received one free flavor, which was Mango and the rest... See more

Company replied

Rated 5 out of 5 stars

I am delighted to give Vida Glow Five star rating as the product is sensational And exceeded my expectations. Since taking the product I have been complimented on my skin and it’s glow. I love the... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Information provided by various external sources

At Vida Glow we believe in the importance of holistic wellness that goes beyond a one-dimensional approach to beauty. Created on the foundation that nourishment for hair, skin and nails starts within, our vision is to offer a range of pure yet potent supplements which synergistically benefit and enhance beauty, mind, body and general wellbeing. Free Shipping for Australian Customers | After Pay & Zip Pay Available


Contact info

3.0

Average

TrustScore 3 out of 5

356 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I bought the product one week ago

I bought the product one week ago, the delivery is too late

August 10, 2018
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi Brittany,

Thanks so much for giving us feedback on our service and we are sorry that this time around your order was not sent out as quickly as you would wish. We always take our feedback from customers into account and we shall endeavour to look at this with logistics for the future. In the meantime, we can see that your order has now been shipped and upon speaking to you on customer service you have now received tracking details for your order.

Wishing you a lovely weekend and please let us know if you require any further assistance.

Suze xx

Rated 5 out of 5 stars

amazing

Your products are amazing. And have done wonders for my skin.

August 9, 2018
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi Yvette,

Thanks so much for the lovely feedback xx

Rated 5 out of 5 stars

Parcel arrived promptly with tracking…

Parcel arrived promptly with tracking provided ( which I REALLY like). Tried it for the first time last night ~ tasted ok and I do believe I slept a little better. I definitely felt more relaxed.
Like all people who have trouble sleeping ~ I am willing to try anything!
Will have to see how it goes long term.

August 2, 2018
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi Tracy,

Thanks so much for the lovely feedback and we look forward to hearing more from you :)

Suze xx

Rated 5 out of 5 stars

Country Customer

I live in country NSW and ordering things online usually takes ages. I was shocked to receive the products in less than 48 hours delivered right to my door. Extremely happy with the products, packaging etc. as well.

August 1, 2018
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi Mary,

Thanks so much for the lovely feedback on our service :)

Suze xx

Rated 4 out of 5 stars

Easy to use

Website and online order so easy to use. More bundle options would be great 😊

July 31, 2018
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi Andrina,

Thanks so much for getting in touch with us and thanks for the feedback :) We are currently looking into bundle options so keep a look out for future.

Suze xx

Rated 4 out of 5 stars

No issues

I haven't received my parcel yet but so far I feel well informed and comfortable dealing with them.

July 27, 2018
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi KM.

Thanks so much for the lovely feedback. Let us know how you get on with your Vida Glow

Suze xx

Rated 3 out of 5 stars

One bottle was broken

July 26, 2018
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi Yvonne,

Thanks so much for letting us know about the broken bottle and we are sorry that this happened to you.

We will get another one sent out to you as a replacement and for the inconveneince.

Thanks,

Suze xx

Rated 5 out of 5 stars

Great service and company.

The whole process from ordering through to payment was so quick and then the notifications re shipment were just as fast. I have found the company to be so efficient to deal with.

July 25, 2018
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi Cheryl,

Thanks so much for the lovely feedback :)

Suze xx

Rated 5 out of 5 stars

I was very happy hat the powder had a…

I was very happy that the powder had a very subtle taste that was only of a faint hint of blueberry and dissolved completely in water without even stirring. No powdery or gritty feeling which I was afraid of so very pleased and have already ordered more!

July 24, 2018
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi Diana,

Thanks so much for the lovely review and we are so happy that you like our Vida Glow :)


XXX

Rated 3 out of 5 stars

Unhappy experience with late shipment

Unhappy experience with late shipment. Nice product! Will purchase again.

July 20, 2018
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi Leo

Thanks so much for getting in touch and we are very sorry for the delay to your order this time around. We are currently working with warehouse to ensure that all parcels are being sent at the correct time.

Again, we are sorry and we are glad that you are enjoying our product xx

Rated 3 out of 5 stars

I love the consistency

I love the consistency. Love that is all natural and it has an impressive list of ingredients but it’s so sweet that I can’t drink it :(

July 19, 2018
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hey Yasmin,

Thanks so much for the feedback. Which product have you been taking of ours? You can always blitz this in a smoothie with banana, avocado and spinach for a more balanced taste :)

x

Rated 3 out of 5 stars

Usually the service is great however…

Usually the service is great however the product I ordered was out of stock and it took over a week and a half to be shipped. I wouldn’t have minded at all if I was contacted when my order was placed however I had to send an email to find out why my ordered hadn’t shipped 5 days after placing it.

July 19, 2018
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi Em,

Thanks so much for the feedback and we are very sorry that there was a delay to your order. Customer service is always very important to us and is something we strive on, so we are sorry that we were out of stock this time around. We will keep this in for all communication moving forward.

Suze xx

Rated 5 out of 5 stars

ALWAYS FANTASTIC

ALWAYS FANTASTIC, LOVE THESE PRODUCTS

July 18, 2018
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi Ashlea,

Thanks so much for the great service.

xx

Rated 5 out of 5 stars

Pleasant experiences

Very easy online shopping, products info are very clear

July 16, 2018
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi Wen thank you so much for your lovely feedback. We are delighted you are enjoying your Vida Glow experience. Clare xx

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