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Rated 1 out of 5 stars

I asked them for the study they talk about in the website and they didnt even replay. Scam company, i will be taking this case to the Australian Consumer Law

Rated 1 out of 5 stars

I’ve got my pack of Vida Glow as a gift from Liberty. After two days I’ve developed TERRIBLE acne which I never ever had before. I also was bloated and had a terrible wind. After my research in... See more

Rated 1 out of 5 stars

Would NOT recommend. I bought a cylinder of 30 satchets in the blueberry flavor, which are not cheap I might add. I took one sachet per day, I received one free flavor, which was Mango and the rest... See more

Company replied

Rated 5 out of 5 stars

I am delighted to give Vida Glow Five star rating as the product is sensational And exceeded my expectations. Since taking the product I have been complimented on my skin and it’s glow. I love the... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Information provided by various external sources

At Vida Glow we believe in the importance of holistic wellness that goes beyond a one-dimensional approach to beauty. Created on the foundation that nourishment for hair, skin and nails starts within, our vision is to offer a range of pure yet potent supplements which synergistically benefit and enhance beauty, mind, body and general wellbeing. Free Shipping for Australian Customers | After Pay & Zip Pay Available


Contact info

2.4

Poor

TrustScore 2.5 out of 5

354 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great product

Great product. Good taste, easy to use. I see improvement on my skin.

October 7, 2020
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi Eniko, thank you so much for sharing this feedback! We're so glad you love your product xx

Rated 5 out of 5 stars

Very informative delivery and tracking…

Very informative delivery and tracking process

October 7, 2020
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi lovely, thank you so much for this feedback regarding the delivery and tracking process. So glad we have delivered a great experience for you xx

Rated 2 out of 5 stars

Mess up my period

I took vida glow collagen for two months. My period was all messed up. One month delayed and one month early. Used to be regular. Also the amount of period has reduced dramatically just spotting. This is bit scary. Emailed the company but never got a response. I will stop and wouldn’t recommend to anyone.

August 10, 2020
Unprompted review
Vida Glow logo

Reply from Vida Glow

Thank you for your feedback. We are so happy you starting supplementing with our Marine Collagen. Naturally, we are deeply disappointed to hear that you didn't hear back from us right away. We can confirm that one of our Customer Service Representatives responded to your query within 24hours, and we will continue to work on improving this response time as customer satisfaction is our utmost priority.

In regards to your query, Marine Collagen supplementation should not affect menstruation. There is evidence to suggest that collagen supplementation favours healthy hormonal balance. We would highly recommend seeking advice from a medical professional regarding your concerns.

In saying that, please reach out to us at any time with any concerns or questions, you may have regarding our range, and please let us know if we can assist you further.

Rated 1 out of 5 stars

Do not waste your money

Do not waste your money. I forced myself to drink this product. It tasted horrific and after 8 weeks I noticed no Improvement. In fact my skin was far worse off than before I started the supplement. This is just the biggest con.

February 16, 2020
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi there,

Thank you for reaching out.

We apologise for your experience and we’d love if you could send us some more details so we can best advise how to get the best results from our ingestible beauty supplements.

Contact us at hello@vidaglow.com with any other questions you may have.

xx

Rated 1 out of 5 stars

awful taste - no results

I tried the Vida Glow Beauty cleanse and it was the most disgusting thing I have ever tasted. I would not recommend this product at all. In the 2 weeks that I forced myself to drink it because I had just paid $60 I did not see any improvement in anything at all. Waste of money!

January 31, 2020
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi Ashydyn,

Thank you for reaching out.

Beauty Cleanse is designed to support the body’s various detoxification pathways such as the skin, colon, liver and intestines. For many, lowering toxic build-up can improve skin conditions, however, there are other signs that cleanse is helping to support detoxification such as an increase in energy, better digestion, improved concentration or better quality sleep.

If you’re looking to specifically improve your skin, we recommend our Marine Collagen blends as many customers report seeing skin, hair and nail improvements in as little as 2-4 weeks. We do apologise for your experience, and if there’s anything we can assist you with, please get in touch anytime at hello@vidaglow.com.

xx

Rated 5 out of 5 stars

Vida Glow Improving with Age

I first started using Vida Glow in the business very early days when there were only a few flavours of the marine collagen and that’s it.
It has been awhile since my last online order and I was so surprised and delighted by the new flavours available and the improvement to packaging! The wrapping paper is gorgeous and the new Mocha flavour is divine!
Excellent work expanding + growing and building a gorgeous brand.

October 17, 2019
Unprompted review
Vida Glow logo

Reply from Vida Glow

This is absolutely wonderful to hear! We are so thrilled you are enjoying our new packaging and flavour.

Continue enjoying your Vida Glow x

Rated 1 out of 5 stars

My order took 2 weeks to arrive and…

My order took 2 weeks to arrive and after calling customer service several times I was still none the wiser when it would arrive - no one knew what was going on or was prepared to f/up with Aust post and locate my order. Aust post weren’t updating their site so I was basically left wondering if my order was ever actually sent or going to turn up. Thankfully it has finally arrived but I will not use your online service ever again.

October 16, 2019
Unprompted review
Vida Glow logo

Reply from Vida Glow

We're so sorry to hear this!

We very much acknowledge the inconvenience caused here and will ensure we rectify any issues in future.

Rated 3 out of 5 stars

Effective Product when taken with other supplements

As a product, my savoury inclined taste buds love the unflavoured option, and have found this product to work well, especially when taken with vitamin C, or multi vitamins. I have been consuming this product for 2 years. While i am a loyal customer to Vida Glow, I recently had an experience where my 30 servings purchase lasted 7 days and was short around 10 servings. I was later informed that sometimes the powder changes and therefore should not fill the scoop up entirely. While this is understandable, i believe consumers should be informed about this on the packaging. This is the main reason I have given the product 3 stars.

October 10, 2019
Unprompted review
Rated 5 out of 5 stars

Excellence from start to end

Love shopping with Vida glow. Easy to order and prompt service and you can see care has been taken with packaging also.

September 23, 2019
Unprompted review
Vida Glow logo

Reply from Vida Glow

Fantastic to hear! xx

Rated 1 out of 5 stars

disappointed for the first time

I still haven’t received feedback or my product yet :( normally you guys are super fast in response and getting my purchase out.

September 23, 2019
Unprompted review
Vida Glow logo

Reply from Vida Glow

Hi there,
I am so sorry you have experienced this from us. Could you please email hello@vidaglow.com, as we would love to resolve any issues you may have. xx

Rated 5 out of 5 stars

Viva Vida Glow 🥂🙏💜

Vida Glow’s products are amazing. I have been using the original collagen powder now for nearly 5 years and it has made such a difference. I had big marks all over my skin (granunoma annulare) it is a break down of collagen in the immune system, and nothing would help with them. They were all over my arms and legs, I found Vida Glow on line and have never looked back. The marks all but disappeared and the extra benefits are my skin and hair look amazing. I have recently tried the Vida Glow collagen in Mocha and add it to my banana smoothies, it is beautiful 🥰 thanks Vida Glow for a product that delivers exactly what you promised, here’s to many more years of this holistic healer in a sachet. Love your work 🙏💜🥂 much gratitude Kerry

September 20, 2019
Unprompted review
Vida Glow logo

Reply from Vida Glow

This is so very special for us to hear.

We thank you so much for sharing this with us! Continue enjoying your Vida Glow! xx

Rated 5 out of 5 stars

Very happy

Had them for two months and loved the outcome. Then I Purchased the package of three boxes.Very good value! Great service and received them in NZ in a couple of days.

September 18, 2019
Unprompted review
Vida Glow logo

Reply from Vida Glow

We're so thrilled to hear!

Continue enjoying your Vida Glow! xx

Rated 5 out of 5 stars

Tastes Sensational

Who knew water can taste that good. I was actually motivated to drink after adding my blueberry powder into my bottled water.

September 18, 2019
Unprompted review
Vida Glow logo

Reply from Vida Glow

Wonderful news!

Continue enjoying your Vida Glow! xx

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