Aussie Soles UK Reviews 

266
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I ordered from Ireland, everything was fine and my order arrived. One week later I received someone else's order with three pairs of flip flops, it has their name and my address on the order. I'm no... See more

Rated 1 out of 5 stars

got tham in bunderberg did not last made in china funny how all your reviews here have 2 or 3 reviews looks made up to me to sell more thay fall apart if you were them a lot keep away from them

Rated 1 out of 5 stars

Don't believe the hype! I bought two pairs of flip flops thinking that they were a quality product manufactured in Australia. They are not. They may be designed by someone with links to Australia, but... See more

Company replied

Rated 5 out of 5 stars

I need custom orthotics, but these obviously can’t be worn in open sandals. The Aussie Indy Slides are comfortable and supportive enough for me to wear for short periods. I’m sure people without suc... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

Aussie Soles flip-flops and sandals provide orthotic arch, heel, and toe support and our customers love the comfort they offer. Our footwear is ideal for those who need orthotics at all times but cannot comply with their podiatrist's advice in the home environment, when recovering from sport or just chilling out on holiday. COVID-19 update: We continue to ship customers' orders within 1-2 days. However, some Royal Mail services have been affected by the pandemic and the delivery may take longer than usual. We apologise to our customers for any inconvenience it may cause and promise to continue doing our best to ship your orders promptly.


Contact info

2.1

Poor

TrustScore 2 out of 5

266 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(266)

1 review in the last 12 months

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Rated 5 out of 5 stars

Brought a pair of these in Australia 8…

Brought a pair of these in Australia 8 years ago, devasted when they broke even though I'd worn them everyday! The replacements are superb, so comfortable, once again on my feet all day everyday, love them!

July 4, 2022
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Reply from Aussie Soles UK

Thank you so much, Julie! Have a wonderful summer!

Rated 4 out of 5 stars

Very comfortable

Very comfortable , wore them as soon as they arrived, true to size and support feet very well . Hopefully will be able to buy another pair in a different colour soon. Quick delivery also . Highly recommended.

June 27, 2022
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Reply from Aussie Soles UK

Thank you very much! Have a lovely summer!

Rated 5 out of 5 stars

Great service

Great service. Needed to change sizes - had quick response to emails and exchange was very efficient. Lovely sandals - would suggest ordering a size up.

June 13, 2022
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Reply from Aussie Soles UK

Thanks a lot, Ashleigh! Have a lovely summer!

Rated 4 out of 5 stars

Comfiest ever worn

Arrived when stated and just as I wanted. Bought these when visited Australia and they are the comfiest flip flops ever.

June 5, 2022
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Reply from Aussie Soles UK

Thank you for your review. Have a lovely summer!

Rated 5 out of 5 stars

The best

Love AussieSoles Starfish flip flops, 2nd pair but first pair (nearly 2yrs old) still going strong 😊

May 30, 2022
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Reply from Aussie Soles UK

Thank you very much, Rob! Have a wonderful summer!

Rated 5 out of 5 stars

Great service and Products

These are the second pair I have brought and I think they are great. I am a Podiatrist and recommend these all the time to patients.
Quick responses to questions and posted out quickly so I got them in time for a holiday.

May 24, 2022
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Reply from Aussie Soles UK

Thank you so much, Spencer! Have a fantastic summer!

Rated 5 out of 5 stars

Starfish Flip Flops - 5 stars

Absolutely love the Starfish flip flops. Originally purchased some in Oz and they’ve lasted me 12 years!!! Decided to buy a new pair online and treated my husband to a pair as well. Unfortunately I needed a size bigger for my husband so I emailed Aussie Soles about an exchange and the customer service was outstanding. No trouble at all to return and an exchange was sent out straight away. Personal emails thanking me for my return and letting me know when the new pair had been despatched was a lovely touch.
I would always order a size bigger than you normally are. Such comfy long-lasting flip flops, I highly recommend!!!

April 18, 2022
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Reply from Aussie Soles UK

Thank you fo much for your kind words! Have a lovely summer!

Rated 5 out of 5 stars

Another superb pair!

So delighted with these ~ 5th pair!
Comfortable & easy to wear.
Easy to order & arrive fast.

March 24, 2022
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Reply from Aussie Soles UK

Thank you so much, Rita! Enjoy the sunshine!

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Product as described (orthotic flip flop) and exactly what I wanted. Slow with delivery but let me know in good time and refunded delivery charge without me asking. Thank you.

March 20, 2022
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Reply from Aussie Soles UK

Thank you so much, Chris! Enjoy the sunshine!

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase. And communication was good. The delivery date was put back because of the item out of stock but they refunded the delivery charge without me having to ask them which I thought was good of them.

February 3, 2022
Rated 3 out of 5 stars

Products were great as expected but I…

Products were great as expected but I had to pay customs before my parcel could be delivered. It made the product a little more expensive which I could have done without.

December 9, 2021
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Reply from Aussie Soles UK

Dear Eithne, We are sorry to hear that EU customs duties spoiled your shopping experience with us. Sadly, there is not much we can do about it. We hope to see you again soon. Warm regards, Aussie Soles UK

Rated 5 out of 5 stars

Quick delivery and smooth exchange…

Quick delivery and smooth exchange service great, quality product, the most comfortable footwear! Feeling like on holidays all year round while wearing my flipflops at home

October 12, 2021
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Reply from Aussie Soles UK

Thank you very much for your review, Laetitia!

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