Aussie Soles UK Reviews 

266
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I ordered from Ireland, everything was fine and my order arrived. One week later I received someone else's order with three pairs of flip flops, it has their name and my address on the order. I'm no... See more

Rated 1 out of 5 stars

got tham in bunderberg did not last made in china funny how all your reviews here have 2 or 3 reviews looks made up to me to sell more thay fall apart if you were them a lot keep away from them

Rated 1 out of 5 stars

Don't believe the hype! I bought two pairs of flip flops thinking that they were a quality product manufactured in Australia. They are not. They may be designed by someone with links to Australia, but... See more

Company replied

Rated 5 out of 5 stars

I need custom orthotics, but these obviously can’t be worn in open sandals. The Aussie Indy Slides are comfortable and supportive enough for me to wear for short periods. I’m sure people without suc... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

Aussie Soles flip-flops and sandals provide orthotic arch, heel, and toe support and our customers love the comfort they offer. Our footwear is ideal for those who need orthotics at all times but cannot comply with their podiatrist's advice in the home environment, when recovering from sport or just chilling out on holiday. COVID-19 update: We continue to ship customers' orders within 1-2 days. However, some Royal Mail services have been affected by the pandemic and the delivery may take longer than usual. We apologise to our customers for any inconvenience it may cause and promise to continue doing our best to ship your orders promptly.


Contact info

2.1

Poor

TrustScore 2 out of 5

266 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(266)

1 review in the last 12 months

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Rated 5 out of 5 stars

Couldn't recommend more!

Had an issue with royal mail, just asked these guys to help out and they were AMAZING ! Great customer service representative of a great product. Well worth the money. I will be back for more!

December 28, 2020
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you very much, Stacey! Happy New Year!!

Rated 5 out of 5 stars

Excellent

Excellent product very comfy and good quality

December 10, 2020
Aussie Soles UK logo

Reply from Aussie Soles UK

Many thanks, Angela!

Rated 5 out of 5 stars

Excellent service and fantastic…

Excellent service and fantastic product. My husband can’t wear any other flip flops. He swears by them, and they last for years!

December 1, 2020
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you very much for your review, Claire! So glad that the husband is happy!!

Rated 5 out of 5 stars

Plantar fasciitis.

I bought the slider option as I don’t like flip flops, they are really comfortable. Most important, they’ve helped with my plantar fasciitis, so I’m very pleased.

November 24, 2020
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you very much for your review! We are very happy to hear that Aussie Soles helped with you with Plantar Fasciitis pain.

Rated 5 out of 5 stars

The best flip-flops I have found

The best flip-flops I have found. They look good and they are super comfortable - they give great support and even seem to refresh tired feet and legs.

October 23, 2020
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you so much for your review! It is great to know that your feet are happy in Aussie Soles!

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Good product. Happy with my purchase.

September 25, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you very much, John!

Rated 3 out of 5 stars

Size

Your sizes are too far apart.

September 23, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Dear Henok,
Thank you for sharing your feedback.
Our sizes are 6-7 mm apart. How can we help you with the right fit to make your feet happy? Please let us know via help@aussiesolesonline.co.uk, we do our best to sort all the issues out.
Warm regards,
Aussie Soles UK

Rated 5 out of 5 stars

Aussie soles = happy feet!

Highly recommend Aussie soles! Customer service is great & the starfish flipflops are amazing, so comfy, have 2 pairs now & as soon as I get in from work they go on & I wear them all weekend. They just need to make a few more colours.

September 16, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you very much for your review, Debbie, it is truly appreciated!

Rated 5 out of 5 stars

Delighted these are now available in UK…

Delighted these are now available in UK and I don't have to order directly from Australia. These are the best flip-flops ever, I've been buying since 2008 when I discovered my first pair in NZ. I have lots of pairs in different colours. I don't understand why they aren't more popular.

September 9, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you so much, Sue! We are happy to be here in the UK for you and hope that soon lots of people join our Foot Comfort Team! :-)

Rated 4 out of 5 stars

Arch support?

They are a good fit and very comfortable but I don’t feel they give my arches the support I was looking for.

Ahh a starfish, firm support arch! I’ll definitely be looking out for those

September 6, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Dear Melanie,
Thank you for your review.
Our footwear has medium arch support. We are looking to introduce a version of Starfish flip-flops with higher arch support in the future and will keep you updated in this regard.
Warm regards,
Aussie Soles UK

Rated 3 out of 5 stars

Timely delivery of product

Timely delivery of product, very helpful help line. Would be even better if you could ship direct to France

September 4, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Dear David,
Thank you for your review.
We cannot ship to France as our distribution rights cover only the UK and ROI. We understand that Aussie Soles Global are looking at starting operations in Europe in the next couple of years. Until then, we are very happy to serve you in the UK and ROI.
Warm regards,
Aussie Soles UK

Rated 5 out of 5 stars

Very very comfy

Very very comfy - great buy
Had found that normal flip flops were giving me foot pain but hoping that these won’t do that, early days but no aches so far

August 28, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thanks a lot for your review! We hope your feet are very happy indeed!

Rated 5 out of 5 stars

Web page very helpful with good…

Web page very helpful with good description and photo images of shoes. Easy to place order and very good response and delivery. Very happy with product and extremely comfortable.

August 24, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you very much for your review, Gwynneth! Have a wonderful rest of the summer!

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