Aussie Soles UK Reviews 

266
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I ordered from Ireland, everything was fine and my order arrived. One week later I received someone else's order with three pairs of flip flops, it has their name and my address on the order. I'm no... See more

Rated 1 out of 5 stars

got tham in bunderberg did not last made in china funny how all your reviews here have 2 or 3 reviews looks made up to me to sell more thay fall apart if you were them a lot keep away from them

Rated 1 out of 5 stars

Don't believe the hype! I bought two pairs of flip flops thinking that they were a quality product manufactured in Australia. They are not. They may be designed by someone with links to Australia, but... See more

Company replied

Rated 5 out of 5 stars

I need custom orthotics, but these obviously can’t be worn in open sandals. The Aussie Indy Slides are comfortable and supportive enough for me to wear for short periods. I’m sure people without suc... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

Aussie Soles flip-flops and sandals provide orthotic arch, heel, and toe support and our customers love the comfort they offer. Our footwear is ideal for those who need orthotics at all times but cannot comply with their podiatrist's advice in the home environment, when recovering from sport or just chilling out on holiday. COVID-19 update: We continue to ship customers' orders within 1-2 days. However, some Royal Mail services have been affected by the pandemic and the delivery may take longer than usual. We apologise to our customers for any inconvenience it may cause and promise to continue doing our best to ship your orders promptly.


Contact info

2.1

Poor

TrustScore 2 out of 5

266 reviews

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No recent history of asking for reviews

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2.1

All reviews

(266)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great service as ever

Great service as ever. My flip flops arrived quickly and are as comfortable as ever. On my 4th pair and have recommended them to many friends who are now also converts.
I've worn mine almost constantly this year. It's like I'm not wearing shoes. I have bought black, black and diamanté, camo/brown/ivory and my latest are 'Tan' but I'd call them champagne.
The sizing can vary a little but as they mould to your feet I'd definitely advise going a tad small and allowing some give rather than opting for a little big and seeing how it goes.
A very happy customer though!

August 24, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you for your kind review and for sharing the sizing tips! Have a lovely rest of the summer!

Rated 1 out of 5 stars

Don't believe the hype

Don't believe the hype! I bought two pairs of flip flops thinking that they were a quality product manufactured in Australia. They are not. They may be designed by someone with links to Australia, but they are actually made in China. In my opinion, the quality was very poor and in no way reflected the premium price that these products are being sold at. Returned for a refund.

August 24, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Dear Ian,
Thank you for sharing your view. Our value proposition is Recovery, Comfort and Support. To experience the benefits you have to wear the product. For example, I fell in love with the pair I bought at Eumundi Market, Queensland after wearing them for a year, so much so, that despite being a technologist, I wrote to the owner asking to go into business with him.

Our brand originated in Australia 16 years ago and is still owned by Craig Taplin, who designed the flip-flops with the help of podiatrists (see our survey results on the site) to offer customers a healthier alternative to flat flip flops and to help mitigate foot pain. He is a Queensland resident. To this day Aussie Soles Pty is based in Coolum, Queensland and they also have a retail space in nearby Eumundi.

Aussie Soles footwear is indeed manufactured in China using our unique lightweight AusLite foam and we work with our long-standing Chinese partners to ensure the highest quality standard.

We are not quite sure why you found quality "poor" but we hope that you find an alternative to our product that satisfies your needs.
Warm regards,
Aussie Soles UK

Rated 5 out of 5 stars

My second pair of Indy Orthotic slides…

I bought a pair of Indy Orthotic slides in Oz a few years ago on holiday. They are the best and most comfortable summer shoes I have ever purchased. Very light and perfectly shaped to give support where needed. I cannot wear regular flip flops with a bit between my toes so search out good “slides”
These are excellent.
So happy to have been able to purchase my second pair from Aussie soles here in the UK

August 21, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you very much for your review, Mandy! It is great to be in the UK finally!

Rated 5 out of 5 stars

Worth waiting for!

I have been waiting along time to get another pair of these fab flipflops... the most comfortable you will find

August 15, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you, Nicola! Have a wonderful rest of the summer!

Rated 5 out of 5 stars

Fab service

Fab service. I emailed to ask when the sliders would be back as it said online that they were out of stock. The same day I had an email saying that two pairs had been put online, I ordered and they arrived the very next day. Super service and such comfy sandals.

August 14, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you very much for your review, Natalie! Have a wonderful rest of the summer!

Rated 5 out of 5 stars

Aussie soles. Great communication.

I’ve had a pair of Aussie Soles for several years and they are so comfortable .
Was pleased to see them advertised again. But found the Adult size didn’t include a British size 3/36. I Emailed the company and had a quick reply. Suggesting I choose a 3/36 from the children’s section. Sadly on arriving they are too small. Definitely smaller than my original pair.
On contacting them I was offered a size larger at no extra cost. Great service and communication .

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service, quick delivery and the Aussie Soles product. Bought 2 pairs of Aussie Soles flip flops/thongs several years ago in Australia which I found so comfortable. So delighted when a friend said I could get them online in the UK. My new ones didn’t disappoint! Thanks.

August 13, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you so much, Margaret! We are delighted to finally be here in the UK and hope to serve you for many years to come. Have a lovely rest of the summer!

Rated 5 out of 5 stars

Wonderful!

As a Kiwi living in the UK, I have been looking for orthopedic jandals/thongs/flipflops since breaking a bone in my foot recently, but hadn't found any that fitted or supported my affected foot well enough, so have had to return them. I eventually came across Aussie Soles on the internet and thought I would try them as they should (I hoped!) understand "antipodean feet". What joy to find the first pair I ordered were the perfect size and fit! The orthopedic sole also supports my affected foot in the right places, so I am now wearing these as my regular footwear through the summer. I have since ordered a couple more pairs in different colours to compliment the wardrobe and they fit perfectly also.
Thank you very much Aussie Soles - I will be a customer for life!
Kay

August 12, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you so much for your very kind review, Kay! We are so happy that you like your new Aussies and, above all, that they help you with the foot pain. Have a lovely rest of the summer!

Rated 5 out of 5 stars

After 2 emails requesting a returns…

After 2 emails requesting a returns label to get the next size up there has still been no reply. Checked Spam folder etc but nothing....NOW resolved and returns label found in spam trap from reply to my second email. Guess my first email last week is in Aussie Soles spam trap? Call from Irina this morning shows they care!

August 11, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Dear Richard,
Thank you for so much for updating your review: it is truly appreciated. We do care and your comfort and peace of mind truly matter to us.
Thank you and warm regards,
Irina

Rated 5 out of 5 stars

Best flip flops I've ever had

Best flip flops I've ever had. They are so comfortable. True to size. I have worn them all day everyday. Colours are different too . Excellent!

August 11, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you so much for your kind words, Kay! Have a lovely rest of the summer!

Rated 5 out of 5 stars

Love the slippers

Love the slippers. Delivered on time and great quality

August 6, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thanks a lot for your review, Christina, truly appreciated. Have a lovely summer!

Rated 5 out of 5 stars

Love them!

I loved my Indi slides so much I ordered some more and the Starfish flip flops are the first flip flops I’ve been able to keep on my feet since developing partial numbness in the sole of my foot! Thank you !

August 6, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you very much for your review, Sue! Have a lovely summer!

Rated 5 out of 5 stars

Love these flip flops

Love these flip flops. They last a long time and are extremely comfortable. Service and delivery are great.

August 6, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you very much, Christine! Have a lovely summer!

Rated 5 out of 5 stars

Very pleased

Very pleased. Easy to order and quick delivery. Very pleased

August 3, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thanks a lot, Barry! Have a great summer!

Rated 5 out of 5 stars

Very comfortable

Recently ordered a pair of navy Aussie soles as my first pair of nine years broke (toe post snapped). Pleased with the service so ordered another pair In the black. Highly recommend these comfortable flip flops.

August 3, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you very much, Linda! Have a wonderful summer.

Rated 5 out of 5 stars

Best ever hot weather sailing footwear

Been wearing my new pair of Aussie Soles on a yacht whilst teaching out in the Med. love them, so comfy, and I can leap around on deck feeling safe and secure. My feet don’t slip and twist out as in standard flip-flops. I used to wear crocks but these just rotted my feet. Would totally recommend.
Duncan Monteith, Cruising Instructor

August 3, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you very much for your review. We hope that you enjoy your trip around the Med!

Rated 5 out of 5 stars

Brilliant service

Ordered the wrong size, received the new size within 4 days after returning. Brilliant.

July 27, 2020
Unprompted review
Aussie Soles UK logo

Reply from Aussie Soles UK

Thank you very much, Emma! Have a fantastic summer!

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