We can honestly say that our dealings with Aussie Vac, from initial contact to installation of our Aussie AV2700 Vacuum, was easy going from start to finish. Aussie Vac's staff and their attenti... See more
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See what reviewers are saying
Ordered new Aussie vac Friday delivered to Ballarat Sunday morning. Replacing 26 year old model that is still going but house size, carpet thickness etc has made a slight difference. Old one going t... See more
The telephone support prior to purchase seemed excellent. We won't know for sure until all the goods arrive and we can commence installation. Our consignment was shipped in two boxes. One box arrived... See more
My email was answered promptly detailing the options I needed. Once my order was placed it took only 48 hours for my replacement vacuum to be delivered to country South Australia. I must add that my... See more
Company details
Information provided by various external sources
Established in 1972, Aussie Vac is a family owned and operated business, specialising solely in ducted vacuum systems. Now a familiar household appliance, ducted vacuum cleaners have come a long way since the 1970's when such machines, only available fully imported were considered a luxury. Through our work in the housing industry an opportunity presented itself to develop a locally manufactured ducted vacuum system to meet the needs of Australian householders.
Contact info
1 Rushdale Street, 3180, Knoxfield, Australia
- 03 9763 6777
- sales@aussievac.com.au
- aussievac.com.au
4.3
Excellent
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service. Product was shipped the same day and we received it the next day. very happy with the product as well. fits perfectly.
February 3, 2020
Unprompted review
Great transaction
February 2, 2020
Unprompted review
I encountered a problem which was…
I encountered a problem which was acknowledged and dealt with respectfully and promptly.
February 2, 2020
Unprompted review
Fast delivery.
February 1, 2020
Unprompted review
Great communication / process Fast…
Great communication / process Fast delivery
Thanks heaps
January 29, 2020
Unprompted review
Required dust bags for and older model…
Required dust bags for and older model CentraVac. Found and ordered bags here and they arrived in good time meeting my expectations.
January 29, 2020
Unprompted review
new Filter
Easy to locate part required then straight to ordering. Arrived three days later. Excellent.
January 27, 2020
Unprompted review
Fast delivery
Fast delivery, good turbo vac head, quality product many thanks
January 24, 2020
Unprompted review
I think his name was Andrew
I think his name was Andrew , he was very pleasant and courteous, he knew exactly what I was after and also recommended a hose sock which I bought , a good telephone experience.
January 21, 2020
Unprompted review
Just great service!
January 20, 2020
Unprompted review
Great service
Great service - product was exactly what we wanted and delivery was prompt. Thank you!
January 20, 2020
Unprompted review
Great service By Andrew
Great service By Andrew, very helpful even after hours I got replies back from emails sent. Product is great and no fuss delivery.
Delivery arrived on time as promised.
Above and beyond service.
January 13, 2020
Unprompted review
Great product.
January 13, 2020
Unprompted review
Excellent service highly recommend
January 7, 2020
Unprompted review
Accurate description of item I sought
Accurate description of item I sought. Well presented. Site was easy to progress through. Item received very soon after order. No drama. Well done Aussie Vac.
January 3, 2020
Unprompted review
Product as described
Product as described. Great quality. And prompt delivery.
January 3, 2020
Unprompted review
Ordering was easy
Ordering was easy - price was competitive - service was fantastic
December 28, 2019
Unprompted review
Excellent service
Equipment ordered arrived promptly and fitted exactly as promised.
December 28, 2019
Unprompted review
Thank you for your great response and…
Thank you for your great response and service
December 24, 2019
Unprompted review
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