We can honestly say that our dealings with Aussie Vac, from initial contact to installation of our Aussie AV2700 Vacuum, was easy going from start to finish. Aussie Vac's staff and their attenti... See more
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See what reviewers are saying
Ordered new Aussie vac Friday delivered to Ballarat Sunday morning. Replacing 26 year old model that is still going but house size, carpet thickness etc has made a slight difference. Old one going t... See more
The telephone support prior to purchase seemed excellent. We won't know for sure until all the goods arrive and we can commence installation. Our consignment was shipped in two boxes. One box arrived... See more
My email was answered promptly detailing the options I needed. Once my order was placed it took only 48 hours for my replacement vacuum to be delivered to country South Australia. I must add that my... See more
Company details
Information provided by various external sources
Established in 1972, Aussie Vac is a family owned and operated business, specialising solely in ducted vacuum systems. Now a familiar household appliance, ducted vacuum cleaners have come a long way since the 1970's when such machines, only available fully imported were considered a luxury. Through our work in the housing industry an opportunity presented itself to develop a locally manufactured ducted vacuum system to meet the needs of Australian householders.
Contact info
1 Rushdale Street, 3180, Knoxfield, Australia
- 03 9763 6777
- sales@aussievac.com.au
- aussievac.com.au
4.3
Excellent
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Fast simple experience
Website is easy to navigate. Our old unit blew up on Saturday, the new one was delivered on Tuesday. There was even a video on the website showing me exactly how to change the unit over. I had the new one up and operational in around 30 minutes.
February 21, 2020
Unprompted review
Speedy delivery and easy to order…
Speedy delivery and easy to order replacement bags for our ducted vacuum system. Thank you
February 19, 2020
Unprompted review
Easy to order and product arrived…
Easy to order and product arrived promtly
February 18, 2020
Unprompted review
quick and friendly service
February 17, 2020
Unprompted review
Fast delivery product was as advertised
February 16, 2020
Unprompted review
I dealt with Melissa she is…
I dealt with Melissa she is outstanding, friendly and professional.
Her knowledge and advise was worthwhile and I will
recommend everyone to Aussie Vac.
February 16, 2020
Unprompted review
Friendly professional and helpful staff…
Friendly professional and helpful staff over the phone. Easy process to order. Surprised by the next day delivery! Highly recommended
February 15, 2020
Unprompted review
After telephoning and discussing my…Happy customer
After telephoning and discussing my needs I put in my order and the product I ordered was delivered promptly. Good service no complaints. Thank you Aussie vac
February 12, 2020
Unprompted review
I couldn’t find what I wanted on the…
I couldn’t find what I wanted on the website, after viewing a YouTube tutorial done by Aussie vac, the item required was not specified by name. After calling , I was advised of the part’s name and was able to find it on the website.
Item ordered, paid through PayPal, and delivered promptly. Thankyou
February 12, 2020
Unprompted review
Excellent quick despatch & delivery.
February 10, 2020
Unprompted review
Quick reliable and good quality spare…
Quick reliable and good quality spare parts
February 8, 2020
Unprompted review
Great experience
Andrew was a great help. Helped me identify the correct replacement parts and delivered them quickly. Great service. Thanks guys.
February 7, 2020
Unprompted review
Same great service
This is my second order. As before I experienced the same great service. Good job.
February 7, 2020
Unprompted review
Great service and product selections
February 7, 2020
Unprompted review
Quick response on ordered and shipped…
Quick response on ordered and shipped fast
February 3, 2020
Unprompted review
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