We can honestly say that our dealings with Aussie Vac, from initial contact to installation of our Aussie AV2700 Vacuum, was easy going from start to finish. Aussie Vac's staff and their attenti... See more
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See what reviewers are saying
Ordered new Aussie vac Friday delivered to Ballarat Sunday morning. Replacing 26 year old model that is still going but house size, carpet thickness etc has made a slight difference. Old one going t... See more
The telephone support prior to purchase seemed excellent. We won't know for sure until all the goods arrive and we can commence installation. Our consignment was shipped in two boxes. One box arrived... See more
My email was answered promptly detailing the options I needed. Once my order was placed it took only 48 hours for my replacement vacuum to be delivered to country South Australia. I must add that my... See more
Company details
Information provided by various external sources
Established in 1972, Aussie Vac is a family owned and operated business, specialising solely in ducted vacuum systems. Now a familiar household appliance, ducted vacuum cleaners have come a long way since the 1970's when such machines, only available fully imported were considered a luxury. Through our work in the housing industry an opportunity presented itself to develop a locally manufactured ducted vacuum system to meet the needs of Australian householders.
Contact info
1 Rushdale Street, 3180, Knoxfield, Australia
- 03 9763 6777
- sales@aussievac.com.au
- aussievac.com.au
4.3
Excellent
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great company to deal with
Great company to deal with, very efficient and quick to respond to messages. Very happy with the new Universal Inlet Valves l ordered, quick delivery. Excellent Seller, would highly recommend.
May 13, 2020
Unprompted review
Excellent to deal with prompt Delivery…Vac hose with sock
Excellent to deal with prompt Delivery 🚚
May 13, 2020
Unprompted review
Great over the phone service and got…
Great over the phone service and got the items very quickly.
May 12, 2020
Unprompted review
Very satisfied
Great knowledge and advice.
Very prompt delivery received in 2 days.
May 12, 2020
Unprompted review
Great product easy to install
Great product easy to install. Putting a new bag in is problematic
May 12, 2020
Unprompted review
Excellent product and excellent deliver…
Excellent product and excellent deliver service! Thank you.
Placed the order (on line) on the Monday and received my order on Wednesday - thank you!
May 11, 2020
Unprompted review
Ordered bags on line
Ordered bags on line, and they were delivered within 48 hours. Given the current health circumstances, that is excellent. If we weren't in the current lock down, the delivery time would be terrific.
May 11, 2020
Unprompted review
Timely and at a good price
May 10, 2020
Unprompted review
No probs here.
May 9, 2020
Unprompted review
Can't rate the product as it hasn't…
Can't rate the product as it hasn't been received.
May 9, 2020
Unprompted review
Excellent service from the staff over…
Excellent service from the staff over the phone about the products. Got the right advice. Ordered and paid for product over the phone. Nothing was to difficult. Received my products the next day in Sydney from Melbourne. Sensational.
May 9, 2020
Unprompted review
Very responsive customer service team.
May 7, 2020
Unprompted review
Great service
Even though the Aussie Vac team were unable to install the system given where we live, they were very responsive to requests for advice about DIY installation. They also regularly followed up to ensure that there were no further issues.
May 5, 2020
Unprompted review
Arrived on time & in perfect order
May 5, 2020
Unprompted review
I received exactly what I ordered
I received exactly what I ordered. It was packaged well and delivered to my door. The price was the best I found and it was in Victoria which was a bonus. I will use them again and recommend them to my friends. Thank you for a great product at a great price and excellent service.
May 4, 2020
Unprompted review
Easy to use website, Good quality parts
Easy to use website, prompt shipping with Auspost.
Quality of the parts was good as well, stainless extension rod easily twice as good as the one I was replacing and cheaper than any of the locals.
Attachments with clip to hold them together good quality as well.
May 4, 2020
Unprompted review
Quick service.
May 2, 2020
Unprompted review
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