We can honestly say that our dealings with Aussie Vac, from initial contact to installation of our Aussie AV2700 Vacuum, was easy going from start to finish. Aussie Vac's staff and their attenti... See more
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See what reviewers are saying
Ordered new Aussie vac Friday delivered to Ballarat Sunday morning. Replacing 26 year old model that is still going but house size, carpet thickness etc has made a slight difference. Old one going t... See more
The telephone support prior to purchase seemed excellent. We won't know for sure until all the goods arrive and we can commence installation. Our consignment was shipped in two boxes. One box arrived... See more
My email was answered promptly detailing the options I needed. Once my order was placed it took only 48 hours for my replacement vacuum to be delivered to country South Australia. I must add that my... See more
Company details
Information provided by various external sources
Established in 1972, Aussie Vac is a family owned and operated business, specialising solely in ducted vacuum systems. Now a familiar household appliance, ducted vacuum cleaners have come a long way since the 1970's when such machines, only available fully imported were considered a luxury. Through our work in the housing industry an opportunity presented itself to develop a locally manufactured ducted vacuum system to meet the needs of Australian householders.
Contact info
1 Rushdale Street, 3180, Knoxfield, Australia
- 03 9763 6777
- sales@aussievac.com.au
- aussievac.com.au
4.3
Excellent
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was prompt and staff were very…
Delivery was prompt and staff were very helpful and knowledgeable.
May 2, 2020
Unprompted review
excellent customer service and fast…
excellent customer service and fast delivery
April 30, 2020
Unprompted review
fast delivery after ordering goods
April 28, 2020
Unprompted review
Excellent service by Aussie Vac
Excellent service by Aussie Vac. All products were despatched quickly.
Not so impressed with Star Track Express. Received 2 of the 3 packages early last week. Still waiting for the third to arrive.
April 27, 2020
Unprompted review
Aussie Vac - Great
Product great, Service over phone very helpful
All in all i will be back
April 26, 2020
Unprompted review
Prompt delivery good quality equipment
Prompt delivery good quality equipment, bonus hanger for the vacuum hose
April 24, 2020
Unprompted review
Courteous delivery man and delivery…
Courteous delivery man and delivery time frame okay
April 23, 2020
Unprompted review
A good company to deal with
A good company to deal with. Gave lots of good advice over the phone and then I was able to order from them online. Delivery was 3 days later. (pretty good during these crazy Covid 19 times). Products are well made.
April 22, 2020
Unprompted review
Great service!
Great Service. Ordered from easy to use website and was free delivered within a couple of days.
April 21, 2020
Unprompted review
prompt and accurate delivery
April 20, 2020
Unprompted review
Amazing service
Amazing service. Super quick response to my email and shipment of product once ordered.
April 19, 2020
Unprompted review
Brilliant service
Brilliant service, knowledgeable, helpful, effective follow up. High quality parts.
April 19, 2020
Unprompted review
Was very efficient and easy to order
April 18, 2020
Unprompted review
Excellent service from the Aussievac…
Excellent service from the Aussievac team! One very happy customer, thanks!
April 13, 2020
Unprompted review
Great service in trying times…
My email was answered promptly detailing the options I needed. Once my order was placed it took only 48 hours for my replacement vacuum to be delivered to country South Australia. I must add that my original Aussie Vac system lasted 30 years before dying. Can't complain about that!!
April 12, 2020
Unprompted review
Product as expected
April 12, 2020
Unprompted review
Excellent
Excellent, on line video showed me how to replace faulty point, ordered part & job done!
April 10, 2020
Unprompted review
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