Australian Bodycare Reviews 

17,900
TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

The product is as expected and was dispatched promptly following the order. Unfortunately UPS failed to deliver to the agreed date four times and it was finally delivered 5 days after the original del... See more

Company replied

Rated 5 out of 5 stars

Australian Bodycare is one of my all time favourite brands. First, the brand uses clean ingredients and amongst it 100% pure essential tea tree oil in it's products- purer, more potent tea tree oil ca... See more

Rated 5 out of 5 stars

From placing my order I was kept informed of delivery date. In fact it arrived earlier, which was great. I love the range of shower/ body washes. So gentle, very delicate fragrance & leaves my sensiti... See more

Rated 5 out of 5 stars

**edit - after speaking with the customer service rep they replaced my damaged item for free and it arrived in one piece so I am thrilled, thanks so much! I was really looking forward to having Aus... See more

Company replied

Company details

  1. Beauty Product Supplier
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Skin Care Clinic

Written by the company

Australian Bodycare has been a front runner for skin care products since 1992. Since then, we have adhered to the same ideas as we were founded on: Providing the best skin care solutions and helping people achieve a better quality of life.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(17,900)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company, love the products I have tried and they keep you well informed, delivery is prompt and as promised!

July 22, 2024
Rated 5 out of 5 stars

Exactly as described!

I was hesitant to order from out of country but the transaction was perfect! Fast shipping, good communication, and an excellent product (a mouthwash that I couldn't find anywhere else.) Thank you!

July 22, 2024
Rated 1 out of 5 stars

I have not received these items

I have not received these items

August 15, 2024
Australian Bodycare logo

Reply from Australian Bodycare

Hey, I'm sorry to hear that.
If you write to me at info@australian-bodycare.com, we will of course find a solution to the problem. 😊
I look forward to hearing from you.
Sincerely Sofie, Australian Bodycare 🌿

Rated 5 out of 5 stars

Broken pump nozzle :(

**edit - after speaking with the customer service rep they replaced my damaged item for free and it arrived in one piece so I am thrilled, thanks so much!

I was really looking forward to having Australian Body Care products in my home again, its been 8 years since I moved away from my regular supplier, but when I opened the box, the nozzle on my 1L pump for the Skin Wash was broken. It was in a box with some packing paper on top. If this is how you ship to other countries then i don't see the point in making another purchase.

August 13, 2024
Australian Bodycare logo

Reply from Australian Bodycare

Hey, I'm sorry to hear that.
If you write to me at info@australian-bodycare.com, we will of course find a solution to the problem. 😊
I look forward to hearing from you.
Sincerely Sofie, Australian Bodycare 🌿

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