Australian Computer Traders Reviews 224

I accidentally ordered the surface pro 7 when I wanted the surface pro 7+

Your team made it easy to get started with the return, pay the difference and to send out the one I thought I was ordering. Team was helpful and knowledgeable and easy to work with in the store. I was so relieved. Thank you!

Thanks again!

Easy to order, pay and have delivered.
Tech staff helpful when unit would not connect o internet.
I had ordered online therefore needed a dongle. I had a 2.4 ghz GHz one which
got me started until dual band arrived from ACTNo trouble since then. I made a mistake by buying a Dell which crapes its USB. Always had HP before and will stay with them
Otherwise good service . Simn and I have bought 9 desktops and laptops over the years from ACT
Dan

I have been very pleased with my experience. The Dell laptop is better than expected. The ordering process was easy to follow and delivery was quick.

10/10 would recommend!! Amazing service, great pricing and products! I Received the laptop very quickly with awesome communication and when I noticed a tiny problem with it they happily sorted out the issue quickly and efficiently! Thank you!

Great value, excellent specs and fast delivery. Would have given 5 stars but I got the wrong charger for the laptop I purchased - which set me back $$$ as I had to go and source an alternative correct charging pack so I could use the new machine while travelling, while I waited for the new (correct) charger.

I had issues with the purchase I made of a desktop computer. I made enquiries and was advised to send the unit back for a warranty check and also was provided with the postpaid connote. The unit was returned to me in working order within days. Very professional and great service. I would recomend ACT anytime.

Bought a computer in plenty of time for a deadline of when it was required. When it arrived it was locked to a private company! When I alerted them they admitted that sometimes the computers hadn't been wiped from where they were bought. Had to get another computer sent, was told I had to return the original by Tuesday at 1pm so left work to get to the post office then and got it all sent off in time. Was told it would arrive by the Friday (my deadline day) and it didn't arrive til the following week. Even though my first computer arrived without requiring a signature on delivery, they wouldn't change the second one so even when it arrived I couldn't receive it straight away. It was really frustrating and with no apology, the customer service leaves a lot to be desired.

I ordered two identical Pro 600 computers. They arrived in quick time and were well packed. The first worked perfectly, the second would not boot successfully. I contacted your staff by email and got an immediate helpful response. Acting on that advice, I was able to solve the problem. Both computers now work perfectly. To my surprise one of the computers had an extra 500G hard drive, which also works. Both have RS232 ports which are useful in my application. That was a bonus. All in all I am very happy with my purchase.

These guys test the equipment BEFORE they ship it. They are professional, and very easy to deal with.

I had a truly pleasant buying experience. The website was clear and easy to navigate, the product quality was excellent, and delivery was fast—just as promised. Everything felt honest and straightforward from start to finish. I highly recommend them and would definitely shop here again

Purchased a Lenovo Thinkpad P53 Intel 7 9th GEN, 32GB, 512GB for $619 refurbished. I had been researching for a general family workhorse computer for a couple of months. This seemed the best value for the money and faired very well against the same computer from other companies by several hundred dollars. I've had it for a month, and it came to me looking almost new. Just a few finger marks on the case but otherwise without a scratch. There was a slight hiccup with the wrong power cord initially sent. A quick call to Customer Service and the correct cord was sent to me in the next couple of days. Very satisfied with the purchase.

The product (a HP wireless/BT mouse) is great quality at a great price, with cheap and reasonably fast shipping. The customer service is A1 and I highly recommend using ACT.

Bought a A grade laptop from them, first one I got had dents,scratches all over and the touch pad wasn't working well. They told me to send it back to them I'll get a new one. The second one I got everything was working but had screws missing where the technician forgot to put them back in and also still dent marks on the edges like their B grades in advertisement. I'm ready to send the second one back again and have made a choice on another laptop where cost abit more but now they won't give me the choice which they should from all this stuffing around. I won't be using ACT in the future after this experience very disappointed.

Great condition computer for a great price. Glad this thing didn’t end up on the scrap heap when it’s original owner no longer needed it.

The web site was easy to use, the goods were described well and I had previously purchased from you

Ordering was easy, the price was right and the item was in stock - dispatch was quick and the item had precise tracking. The item worked on arrival and was undamaged,

I bought a Dell 7410, refurbished with 2Tb SSD, 32Gb Ram.
I'm very pleased with the purchase, the price and the quality. The cost was 65% less than the equivalent I was considering.
I'll be back when I need a further upgrade.

Very happy with the products working very wl apart from that the price i think is unbeatable and on top of all that free shipping thanks guys ill be paying you guys another visit

This has been an appalling experience from start to finish. The computer was faulty from day one, requiring an exhausting process just to reach the home screen. Out of sheer frustration, I left it aside for months, only to find the same problem persists—endless error messages and a system that cannot repair itself.

I specifically chose a refurbished computer because I’ve always had excellent results elsewhere, particularly with Renewd, who never let me down. This business, however, has proven completely unreliable. The product is unusable, the money spent feels wasted, and I would strongly advise others to look elsewhere.

I bought a laptop computer, HP EliteBook and I’m so happy because They sent what i asked, the tracking was excellent and delivered on time… thanks so much 🙏