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Rated 1 out of 5 stars

If I could give this negative stars I would. Such a scam, all sounds good at first but once you pay you are left to your own devices with info that you could have accessed for free. Absolutely useless... See more

Rated 4 out of 5 stars

In all honesty, I was initially sceptical about trying out their services. Still, all of these were quickly laid to rest with how well they guided me in applying for available grants suitable for my b... See more

Rated 5 out of 5 stars

In the past 2 years, I had been struggling with my business, especially when most of my profit was used to service high interest debts. Some months back, I subscribed to the service of Grant Assist an... See more

Rated 1 out of 5 stars

Scam scam scam!!! Misleading information, the only tools you get is access to a portal, once on the portal it’s all FREE information that’s available on Gov websites. They offer no assistanc... See more

Company details

  1. Business to Business Service

Written by the company

Find information on grants and assistance programs with ease using our portal.


Contact info

3.1

Average

TrustScore 3 out of 5

79 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Grant Assist is a scam

I was told before I "signed up" that my business was "eligible" for up to $30,000 and that I should keep all my receipts for business expenses in order to receive grant funding. I have stupidly paid money and "signed up" to Grant Assist and there are no grants available to me that will provide me any funding or reimbursement. I am a woman sole trader and they said there were heaps of "women in business" grants for me to access. There is one. And they don't provide any funding, you have to pay for their support & mentoring. Grant Assist is a waste of money and a scam.

November 9, 2023
Unprompted review
Rated 1 out of 5 stars

Third in phone queue for over an hour

I tried to call the number that promised immediate assistance and was on hold, and told I was the 3rd caller in the queue, for 1 hour and 3 minutes, then I gave up and checked Trust Pilot. The reviews I see show either 5 stars or 1 star. I suspect the 5 stars are fake reviews.

October 30, 2023
Rated 5 out of 5 stars

I have found Grants Assist to be highly…

I have found Grants Assist to be highly impressive. The entire program selection process, coupled with the detailed information provided in the portal, makes it an excellent resource for business owners like myself.

The programs offer a wide range of varieties and introduce innovative support techniques that I, as a business owner in the healthcare sector, wouldn't have considered on my own. My experience with the portal has generally been positive, with only occasional issues like needing more specific information on some programs, which were easily manageable. I am truly enjoying it!

October 24, 2023
Unprompted review
Grants Assist logo

Reply from Grants Assist

Hi Nourhan,

Thank you and we appreciate your review of our company.

Being in the Health care sector we would recommend checking the Business Development, Financial Assistance, and Health care categories. If you are looking at taking on new employees you may also find some wage subsidies in the Employment category.

Wishing you the best with your business endeavours

Rated 1 out of 5 stars

AVOID! Its a scam.

I would give lower if possible. Scam scam scam. Please avoid this at all costs and do but trust a single thing you are told. We dealt with a “Emily” which I am sure is not even her name as she is untraceable now. She was attentive, responsive, friendly and assuring and the second we paid, she will not reply to us and has disappeared. We were told there were grants suited to our business and we got to portal and NOTHING. Its been 6 months and nothing. Its so clearly not suitable to our business. We are a small business that didn’t have much cashflow to throw around for this and they just saw another victim. Its so incredibly disgusting that a company like this can legally exist!

June 12, 2023
Unprompted review
Grants Assist logo

Reply from Grants Assist

Hi Christina,

I can see that you spoke with our Support Manager and were offered a refund OR for us to assist you in finding programs to match your needs which you opted for. We are still waiting for you to return this form to us.

If you need this form resent please reach out to our support team through the portal.

Rated 5 out of 5 stars

Delighted - 5 stars without doubt!

Running a beauty salon takes up a lot of my time and attention. Thanks to Grants Assist, I've been able to find government assistance that supports my business. I’ve been able to train my staff using special incentives and also got assistance with paying part of their wages.

I was also lucky to find a program that provided funding for eco-friendly practices, something I've always wanted to implement in my salon. I paid for their grant writer and was able to secure the funding while also contributing positively to the environment.

August 21, 2023
Unprompted review
Rated 1 out of 5 stars

Don't use them!

Don't use them!

Promised us they could help us with everything we discussed over the phone. Once the payment was made, we haven't heard from them, even after numerous attempts and multiple different emails.

Save your money.

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Kylie was most helpful to me

Found these guys after searching for grants online. I had found some of the government sites but they are not exactly easy to navigate. Gave these guys a call to find out how their service works. Yes there is a fee to access their database but I found it easier to use in comparison to those free sites.

June 15, 2023
Unprompted review
Rated 1 out of 5 stars

The worst.

The worst.

So this company suggests a number of things that appear to suit your business needs over the phone. They get you in with their sales team and then you don't hear a peep when you need any help. In addition to this, the grants that they claim are available are all available through the government websites.

They slam you with a $380 fee, offer no support and the grants that they suggest are available are not.

I run a gardening/landscaping business. They said that there were grants available for equipment, marketing etc. and I have found nothing.

I asked for a refund and they told me it was not possible. Next step, ASIC and Consumer Affairs. Don't be afraid to lodge. Enough complaints, and an action will be taken.

Don't give them your money. Their website also claims (under the support tab) that they have too many enquiries and might not get to your issue.

April 22, 2023
Unprompted review
Grants Assist logo

Reply from Grants Assist

Hi Oliver,

I have checked your file after seeing this review you had posted about our company and can confirm the following:

6th October 2022: you purchased a 1 year access to our portal $390

24th October 2022: We received a support request that you needed help to find programs to suit your businesses needs. You were emailed a request form to complete and return to us

16th February 2023: we received your completed support request form

24th February 2023: a list of programs were sent to you based on the information you provided in the form.

22nd August 2023: you posted a review of our company on Trust Pilot even though we had not received any further communication from you after our Support team had sent you a list of programs.

12th September 2023: Our Support Manager reached out to you after reading your review of our company

12th October 2023: You received a full refund of $390

Obviously we have tried our best to accommodate your needs but clearly fell short of your expectations even after providing additional support in finding you programs for your business. This is generally a paid service but we offered it to you complimentary to ensure your satisfaction.

Wishing you the best for the future

Rated 1 out of 5 stars

Dodgy - Grants Assist / Australian Grants

Dodgy, they wanted to take $390 off me over the phone before they would even send out any info. Then I saw some of the reviews here by people who have been caught out. BEWARE!

Their facebook page is dodgy too, it looks like there's activity there at first glance but if you look carefully you can see the comments are from international posters. Kenya, PNG etc.

Read the ACCC sites warning about these types of schemes first, before paying anyone to assist with grants, do a google search for: accc grants assist scams

June 15, 2023
Rated 5 out of 5 stars

10/10 Amazing experience

So thrilled to come across this amazing company as they have helped my small business out significantly. When speaking with their customer service team they guided me through the process & it was effortless, super helpful & polite! I will be forever greatful for Australiangrants!

March 23, 2023
Unprompted review
Rated 1 out of 5 stars

Grants Assist are a scam company…

Grants Assist salesperson sold my husband a series of lies........said they apply for all grants relevant to our small business so we can focus on the important job of running it......turns out all they do is debit $390.00 out of your account for information that is readily available on government websites. Pretty stressful when every dollar counts, they don't answer emails asking for a refund, our bank tried to recover the money for us but Grants Assist are obviously used to complaints because that didnt happen. Do your research and don't get scammed like my husband did!
Edit 15/9/2023
Thank you for your reply, can you please confirm whether Grants Assist applies for the government grants on behalf of our small business as that was what we paid the $390.00 for initially. Look forward to your response

February 15, 2023
Grants Assist logo

Reply from Grants Assist

Dear Jane,

After reading your comments I have checked your file and can confirm the following.

You had signed up for our services on 13 February 2023 and our agent had provided you a list of categories to check within the portal.

However, after receiving your portal logins you expressed some difficulty in finding the right programs and requested our assistance. Our support team had promptly emailed you a support form on 22 February 2023. If you require our assistance in finding the right programs it is imperative that you provide the information requested in this form.

We are still willing to help you should you need any further assistance. Please return the form that was emailed to you on 22nd February 2023 and we will be happy to assist you.

Rated 1 out of 5 stars

Grants Assist

Also called Grants Assist. This company is a !!!!!SCAM!!!!!Grants are publicly and freely available but they will try to convince you otherwise. $390 for an online organisation folder is what you get. RUN

May 20, 2022
Unprompted review

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