They have a good lot of suppliers for each product, maybe too many. I'm sure many of the part for sale by different vendors is still made in the same factory. Prices are good, although transport is ve... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Competitive prices make AutoDoc the only supplier of car parts. Spark plugs are still arriving badly packed out of their boxes and protective sleeves. This means I have to check the electrode gap ev... See more
Company replied
Easy to do orders and good choice of parts with reasonable prices. The only minus is that SOMETIMES orders takes couple of days to get ready for shipping company. SOMETIMES some parts could be pac... See more
Company replied
Initially I was told that the part is not available at autodoc so I ordered one as per my understanding. The return service had issues where autodoc gave me return form which wasn’t supported by Ire... See more
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Company details
About AUTODOC - Ireland
Written by the company
AUTODOC is the no.1 online car parts shop in Europe. We share your passion for cars and help you save money on car repairs.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
What we are known for:
Our customer-focused approach. Our support team is made up of qualified professionals who speak 23 languages and are always ready to help in any way they can.
Market scale and scope. In the 17 years we have been on the market, we have acquired 13 million satisfied customers in 27 European countries. We ship over 35,000 orders a day.
Our product range. We offer over 4 million products for more than 166 car brands from world-renowned manufacturers.
Affordability and cost benefits. AUTODOC is an online platform with fair prices and a variety of special offers and sales.
Multi-platform services. Customers can search for car parts quickly and easily using both the website and app. See for yourself how cost-effective and convenient the process of purchasing car parts can be.
Expertise in car repairs. You can find more than 3,000 car part replacement tutorials on our YouTube channels.
Contact us
FAQ
Contact info
4.4
Excellent
1K reviews
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Great parts and good turn around time…
Great parts and good turn around time on posting definitely getting more parts
March 24, 2026
Reply from AUTODOC - Ireland
Hello! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
AUTODOC Team🚗
Delivery is very very slow with this…
Delivery is very very slow with this supplier - if you need parts for repairs for your car then their very poor logistics will mean a lot more time off the road. Even though I ordered from Autodoc Ireland, the parts are actually located in Eastern Europe. There are much faster suppliers in the UK and Europe with similar costs for parts!!!
March 26, 2026
Unprompted review
Reply from AUTODOC - Ireland
Hello Mike Finneran!
We’re very sorry to hear about your experience with the delivery time and the inconvenience it has caused. We understand how important it is to receive parts quickly, especially when your vehicle is off the road.
As an international company, orders may be shipped from our warehouses in Europe, which can sometimes affect delivery times depending on logistics and courier operations. However, this is not the level of service we aim to provide.
Our Quality Control Manager will be contacting you shortly to review your case and assist you further.
Best regards,
AUTODOC Team
Late delivery again and again
Not the first time, not the second, but everytime. Every order I made was late, one order was wrong, and parts were a mix of ok or a bit cheap looking. This time, the website said it would be here at my address in 3 days. Needless to say it is late, and still in transit so will 6 days minimum but probably 7 instead of stated 3 days delivery.
March 26, 2026
Unprompted review
Reply from AUTODOC - Ireland
Hello Karl Kane!
We are sorry that you are not satisfied with our service.
Please be informed that order processing time is 1-2 working days and then order is sent. The delivery time to Ireland is 7-9 working days - https://help.auto-doc.ie/categories/12/239/574#delivery-time
Please pay attention that you placed order on our German website, and delivery time to Germany and Ireland differs.
Please contact us at trust@autodoc.co.uk if you have any questions.
Best regards,
AUTODOC Team
Parts were good value and delivered…
Parts were good value and delivered quickly enough...Unfortunatly PARTS WERE NOT CORRECT FIT!!!! And proves inefficent to pay for the return...Have used Aut-Doc before and have had very good experience..
March 23, 2026
Reply from AUTODOC - Ireland
Hello Mr DUNNE!
Thank you for your feedback and for being a returning customer, we truly appreciate it. We’re sorry to hear that the parts did not fit and understand how frustrating this is, especially considering the return costs. This is not the experience we aim to provide. Our Quality Control Manager will be contacting you shortly to review your case and assist you further.
Best regards,
AUTODOC Team
Do not use this company
Do not use this company I paid €17 for delivery the part took over two weeks to arrive and then it was the wrong part. started a return almost a week ago absolutely no communication from the company. despite the .ie address parts are shipped from Poland
March 25, 2026
Unprompted review
Reply from AUTODOC - Ireland
Hello Mark!
We’re very sorry to hear about your experience and the inconvenience caused by the delay, incorrect part, and lack of communication. This is not the level of service we aim to provide.
We would like to inform you that we are an international company based in Berlin, Germany, and orders are shipped either from there or from our warehouse in Poland, as indicated on the invoice. Order processing usually takes 24–48 hours, followed by an estimated 4–5 working days for delivery. However, delays may occur due to courier operations or high parcel volumes.
Please note that country-specific domains are used to make navigation easier for customers, while delivery fees are set by the courier based on logistics and destination.
We sincerely apologize for the inconvenience caused. Please contact us at trust@auto-doc.ie and our team will be happy to assist you directly
Best regards,
AUTODOC Team
I received parts I didn't order
I received parts I didn't order, and the ones I ordered didn't arrive! Also late delivery
March 23, 2026
Reply from AUTODOC - Ireland
Hello Mihai Dan,
We are sorry that you have faced inconveniences.
Please specify, you got wrong parts or you are missing some parts?
You can open claim in your account, also you can contact us for support in the live chat.
Our chatbot is still developing, but in case of errors, you can always request a transfer to a live specialist by typing "connect with an operator."
Please be informed that order processing time is 1-2 working days and then order is sent. The delivery time to Ireland is 7-9 working days - https://help.auto-doc.ie/categories/12/239/574#delivery-time
Please contact us at trust@autodoc.co.uk if you have any questions.
Best regards,
AUTODOC Team
Reply from AUTODOC - Ireland
Dear Al Raz,
We are sorry to know that you faced such an issue.
Please contact us at trust@autodoc.co.uk with your order details. We will check information and help you.
Best regards,
AUTODOC team
Very poor customer service (resolved)
I ordered my parts on 23/2/26
Parcel was split, parcel 1 of 2 arrived 02/30/2026 parcel 2 of 2 never arrived, customer service is automated and it’s difficult to get in touch with an agent, agent assigns ticket /claim and you are left in the dark, I don’t know if I will be receiving a refund or if my parcel will arrive some day, I don’t know if I need to reorder. at this point 23/03/26 I’m giving up and I’ll buy locally, lesson learned! I won’t use this site again, Disappointed!!
March 23, 2026
Unprompted review
Reply from AUTODOC - Ireland
Hi Tony!
We are sorry for the issue with delivery.
We have carefully reviewed your inquiry and are pleased to inform you that it has been successfully resolved.
If you have a moment, we would greatly appreciate it if you could share your thoughts on how we did.
Your opinion is very important to us!
Kind regards,
AUTODOC team
Everything was fine with the order
Everything was fine with the order. It would be five stars if you shipped the goods to Croatia. Now it's only four.
March 23, 2026
Reply from AUTODOC - Ireland
Hello Nino !🌟
Thank you for your feedback.
Have a nice day!
Best regards, AUTODOC Team🚙💨
Reply from AUTODOC - Ireland
Hello Robert!
We are very pleased to read sincere reviews.
We always do our best to process and ship your order as quickly as possible. But we have room to grow. Please, feel free to contact us again.
Best regards,
AUTODOC Team
Reply from AUTODOC - Ireland
Hello🕊️!
Thank you for your positive feedback!
Best regards, AUTODOC Team🔧✨
The right parts at the right price
I got the parts I needed at a competitive price quickly delivered
March 19, 2026
Reply from AUTODOC - Ireland
Hello Colin!
Thank you for your kind words and appreciation of the quality of our work😊.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team🚗💨
Two weeks for order to arrive in…
Two weeks for order to arrive in Ireland.
Crazy
March 10, 2026
Unprompted review
Reply from AUTODOC - Ireland
Hello Joseph,
Thanks for your feedback.
Please be informed that delivery to Ireland takes in general 7-9 working days.
Your order was sent on 12.03.2026 and when you contacted us in the chat, out bot infirmed you that EDD is for 26.03.2026 – this is the maximum time, but usually it comes earlier.
As we see, your order was delivered to you today – 19.03.2026
We hope that parts will serve you well!
Best regards,
AUTODOC Team
Hi I ordered headlamps for a right hand…
Hi I ordered headlamps for a right hand drive bmwE70 and got left hand drive ones. Mechanic had them installed before we saw they were wrong.not happy. Extra cost not to remove and replace. Previous to this the parts were delivered to the wrong address and I was 2 months trying to rectify this having had to sign countless documents. I am now engaging with AI try to sort this out and I’m finding this very difficult. Why can someone phone me ?
February 2, 2026
Unprompted review
Reply from AUTODOC - Ireland
Hello Michael Cotter!
Thank you for your feedback. We are very sorry to hear about the issues you experienced with the incorrect headlamps, the previous delivery problem, and the difficulty in getting support. We completely understand how frustrating this situation must be, especially with the additional costs involved.
Please contact us by email at trust@auto-doc.ie with your order details so we can review your case in detail and assist you further as quickly as possible.
Best regards,
AUTODOC Team
FABULOUS
Great company, very good prices, I love AUTODOC⭐️⭐️⭐️⭐️⭐️❤️
Have everything I need for my Isuzu Rodeo and have loads of parts for my 1988 MK2 Ford Fiesta.
Haven’t ordered anything for the Fiesta yet but will do.
Have ordered for the Isuzu and they’re perfect. AUTODOC😁👍
March 18, 2026
Reply from AUTODOC - Ireland
Hello😊!
Thank you for your positive feedback!
Best regards, AUTODOC Team
All good so far
March 16, 2026
Reply from AUTODOC - Ireland
Hello Paulo🕊️!
Thank you for your positive feedback!
Best regards, AUTODOC Team🔧✨
Very bad shop
Very bad shop. They send incorrect parts. I strongly do not recommend it.
March 16, 2026
Reply from AUTODOC - Ireland
Hello Macionis Kestutis!
We are sorry that you have faced inconveniences.
Please note that by registration number you can only limit the list of parts to parts that fit your car model. The final check for compatibility is possible only with the help of the OEN (Original Equipment Number). Before placing an order, you should check the OEN indicated in the description of the item.
As we see we have already contacted you concerning returning of previous order, but you stop replying to us.
You can always contact us at trust@autodoc.co.uk if you have any questions or need help with the parts selections or any other issues.
Best regards,
AUTODOC Team
Very good,parts arrived on time,and of
Very good,parts arrived on time,and of
Good quality as described.
March 11, 2026
Reply from AUTODOC - Ireland
Hi Sinnott John,
We're touched by this review and grateful for your trust⭐.
This confirms that we're on the right path💫.
We look forward to your return!
Best, AUTODOC Team
Good value for money,and an extensive…
Good value for money,and an extensive parts list
March 11, 2026
Reply from AUTODOC - Ireland
Hello Malone Gerard! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
AUTODOC Team🚗
A very quick delivery and the packaging…
A very quick delivery and the packaging was great. I wont hesitate to use you again. Regards Paul.
March 11, 2026
Reply from AUTODOC - Ireland
Hello P Sinclair!😊
Thank you for your kind feedback! We’re happy to hear that you appreciated the parts and the fast delivery. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Best regards,
AUTODOC Team🚗
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