Auto Sportiva Reviews 

363
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making the car buying process smooth and enjoyable. The service provided is frequently described as exceptional, with many highlighting the stress-free and pressure-free approach, which sets this company apart from others. People are highly satisfied with the quality of the vehicles, often noting that cars are exactly as described, beautifully presented, and in perfect condition. Reviewers also appreciate the outstanding user experience, from initial inquiries to collection, with excellent communication and thoughtful gestures like personalized touches during handover. The customer service is consistently rated as first-class, with staff going above and beyond to ensure customer satisfaction and build lasting relationships.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Customers consistently report outstanding service, highlighting a hassle-free, honest, and enjoyable... See more

Product

Reviewers highlight positive aspects of product, consistently praising the cars for being exactly as... See more

User experience

Customers consistently note positive experiences with user experience, describing the entire process as... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional communication and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought my Defender 110 from Andy at Auto Sporiva and honestly couldn’t fault the service. Andy was friendly, knowledgeable, and made the whole process straightforward from start to finish. The Defende... See more

Company replied

Rated 5 out of 5 stars

After multiple wasted trips to a main dealer with poor condition vehicles, We recently bought a car from Autosportiva and had the pleasure of dealing with Andy. From start to finish, he was brilli... See more

Company replied

Rated 5 out of 5 stars

Jon helped me with the Purchase of my first Porsche. Really helpful, kind, and attentive. Most of our dialogue was through Whatsapp which helped my busy schedule. There was no real pressure to commit... See more

Company replied

Rated 5 out of 5 stars

Friendly, helpful, informative, a real pleasure to deal with Andy at Autosportiva, from my first phone call, where I wasn't sure which car would be for me, he patiently showed me several vehicles, lis... See more

Company replied


Company details

  1. Car Dealer

Written by the company

We Specialise in Sports, Prestige & Luxury Vehicles offering a 7 Day Money Back Guarantee, ensuring 100% client satisfaction. Based in Tonbridge, Kent. Dream It, Drive It.


Contact info

5.0

Excellent

TrustScore 5 out of 5

363 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(363)

93 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

I would like to highlight my satisfaction with the service received at Autosportiva. It has to be the best dealer experience I have had purchasing the car to date.

I was initially contacted by Andy who quickly assembled a video of the car I was interested in. I was then able to book a face to face appointment where I was met by Alec. Lovely chap, no hard sale or murkiness.
He let the product do the talking for itself and I was given a generous amount of time to test drive and walk around the car without feeling pressured. Negotiations were very fair and Alec’s communication was top notch, with regular updates and communication over WhatsApp or by phone.

The whole process was very smooth and I would recommend Autosportiva to anyone interested in purchasing premium good quality cars. Thanks guys 👍🏼

June 13, 2024
Unprompted review
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Reply from Auto Sportiva

Cheers Andy, I really appreciate it. Enjoy the new car and I hope to see you again in the future! Alec

Rated 5 out of 5 stars

Alec was a pleasure to deal with.

Alec was a pleasure to deal with.. no hard sales and was very attentive to my requests. Would highly recommend.

June 5, 2024
Unprompted review
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Reply from Auto Sportiva

Thank you Matt, I'm glad I could help. All the best, Alec

Rated 5 out of 5 stars

I was very impressed with the service

I was very impressed with the service. Customer service was exceptional. The employee’s behaviour was very good and he kept great contact with me over the entire sale

May 12, 2024
Unprompted review
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Reply from Auto Sportiva

Thank you for your kind review. All the best, Alec & James

Rated 5 out of 5 stars

Top class service

Hard to find a better car dealership in the UK.
From the first moment they proved to be professional and competent.
A special thanks goes to Alec, who listened and accommodated all our requests and always ready to provide a 1st class service.

June 6, 2024
Unprompted review
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Reply from Auto Sportiva

Thanks a lot Enzo, it's been a pleasure. Alec

Rated 5 out of 5 stars

Fantastic service!

Fantastic service from start to finish by James and really enjoying my new car! Thank you Autosportive!

May 29, 2024
Unprompted review
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Reply from Auto Sportiva

Thank you Daisy. Much appreciated, James

Rated 5 out of 5 stars

Simply Outstanding !!

Auto Sportiva ….. There are not enough words to say just how good this dealership are. The whole experience was outstanding from start to finish with every part of the process clarified and communicated exceptionally well. I want to thank Alec in particular for all his help and professionalism he's an asset to the Company and i wouldn't hesitate in buying from them again

May 30, 2024
Unprompted review
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Reply from Auto Sportiva

Thanks so much! We hope to see you again. Alec

Rated 5 out of 5 stars

Great experience

Just brought a car of theses guys and they were amazing from start to finish very professional and delivered the car to my door I highly recommend

May 30, 2024
Unprompted review
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Reply from Auto Sportiva

Thanks again for your business Mark. Enjoy the new Range! Andy

Rated 5 out of 5 stars

Professional customer service at its best

The whole approach of Alex has been really perfect in every aspect! His professionalism and his willingness to provide the appropriate and excellent customer service must emphasized!
Thanks Alex

April 17, 2024
Unprompted review
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Reply from Auto Sportiva

Thank you George, much appreciated. Alec

Rated 5 out of 5 stars

Great experience purchasing my new…

Great experience purchasing my new vehicle through Auto Sportiva. James handled my transaction and couldn’t have been more helpful! Great comms from start to finish, made easy through WhatsApp which gave me a great idea of the vehicle condition as well as being able to smoothly handle my part exchange. All the paper work handled very smoothly and were able to answer all the queries I had. When I got my new car home I noticed an issue with the sun visor upon which I messaged James who straight away ordered me a replacement part. Great firm to deal with and would do again.

May 23, 2024
Unprompted review
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Reply from Auto Sportiva

It's been a pleasure Paul, thank you again for your business. James

Rated 5 out of 5 stars

GLE300D

Bought a GLE from Autosportiva almost a month ago had a great test drive and as soon as I went back reserved the car
James was really helpful and the car was delivered spotless clean in an out as he promised me, also car was serviced,MOT done and a pair of brand new front tyres before I collect the car
I would definitely recommend Autosportiva 100%

May 10, 2024
Unprompted review
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Reply from Auto Sportiva

Cheers Marko, much appreciated. Regards, James

Rated 5 out of 5 stars

Helpful in test driving multiple cars

Helpful in test driving multiple cars, friendly and ultimately found the right car that I am extremely pleased with. Will very likely go back when looking for the next car!

May 14, 2024
Unprompted review
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Reply from Auto Sportiva

Thank you Ashley, glad I could help. Best, Alec

Rated 5 out of 5 stars

Exceptional, Professional Purchasing Experience

After a long, frustrating 3 month search for a car, I have just purchased a superb Volvo XC60 from James at Auto Sportiva.
The car is fabulous, every day I love it even more....
With in-house servicing & detailing facilities, it was beautifully presented for sale and I was so very impressed by the highly professional & friendly approach at every stage of the buying process.
What an exceptional buying experience these days, a real breath of fresh air. I will highly recommend Auto Sportiva to anyone looking for a high quality premium car (& I already have done.)
Thank you to the entire team involved, you all do a superb job!

May 23, 2024
Unprompted review
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Reply from Auto Sportiva

Thanks so much Alison! Enjoy the new Volvo and hope to see you again. James

Rated 5 out of 5 stars

Excellent service from start to…

Excellent service from start to delivery of our new car. Alec was extremely helpful and professional throughout the whole journey. Would not hesitate to buy my next car from Auto Sportiva!

May 17, 2024
Unprompted review
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Reply from Auto Sportiva

Thank you for taking the time to review us, we're glad you're happy with everything. Best wishes, Alec

Rated 5 out of 5 stars

Great car sales

Very easy process. Communication on the phone with Andy was superb. Very helpful. Car looked great on collection. Would fully recommend.

May 25, 2024
Unprompted review
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Reply from Auto Sportiva

Thank you Wayne! Andy

Rated 5 out of 5 stars

Top class service

Andy made the whole experience easy from start to finish. We are delighted with the vehicle and the service we received.

May 17, 2024
Unprompted review
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Reply from Auto Sportiva

Cheers Paul, enjoy the new Audi RS! Andy

Rated 5 out of 5 stars

Excellent service

Excellent service, no pushy salesmen.
It was a pleasure to deal with Auto Sportiva and very pleased with the car we purchased.
Nothing was too much trouble the staff went out of their way to accommodate our requirements. Would highly recommend buying a car from them. 5 ⭐️ service.

May 16, 2024
Unprompted review
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Reply from Auto Sportiva

Thanks so much Denise! We're glad we could help. Best wishes, James & Andy

Rated 5 out of 5 stars

Fantastic Service - Auto Sportiva

I recently purchased a Porsche 981 GT4 through Auto Sportiva and was very happy with the experience. The car is fantastic and I am incredibly pleased with it - the dealership had also organised a fresh service and MOT on the car before I had purchased it too which is excellent. The team are knowledgeable, friendly and professional - I dealt with Andy who was very helpful and made sure the whole process was smooth and efficient. Would highly recommend them to anyone looking to buy a prestige car.

May 17, 2024
Unprompted review
Auto Sportiva logo

Reply from Auto Sportiva

Thank you for your kind words. Your new Porsche is stunning, we hope it's a dream come true for you! All the best and hope to welcome you again in the future. Andy

Rated 5 out of 5 stars

What an amazing experience purchasing…

What an amazing experience purchasing our Audi from Auto Sportiva. We have reserved it and booked a test drive for the next day. Upon arrival the car was already waiting for us and we test drove it straight away. The car was spotless inside-out. The buying procedure was straight forward. Overall, it was a great and stress free experience. Highly recommend Auto Sportiva if you are looking for a top notch cars and customer service.

May 14, 2024
Unprompted review
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Reply from Auto Sportiva

Hi Dom, we're so glad we could help with the new Audi, enjoy it! James

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