Auto Sportiva Reviews 

363
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making the car buying process smooth and enjoyable. The service provided is frequently described as exceptional, with many highlighting the stress-free and pressure-free approach, which sets this company apart from others. People are highly satisfied with the quality of the vehicles, often noting that cars are exactly as described, beautifully presented, and in perfect condition. Reviewers also appreciate the outstanding user experience, from initial inquiries to collection, with excellent communication and thoughtful gestures like personalized touches during handover. The customer service is consistently rated as first-class, with staff going above and beyond to ensure customer satisfaction and build lasting relationships.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Customers consistently report outstanding service, highlighting a hassle-free, honest, and enjoyable... See more

Product

Reviewers highlight positive aspects of product, consistently praising the cars for being exactly as... See more

User experience

Customers consistently note positive experiences with user experience, describing the entire process as... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional communication and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought my Defender 110 from Andy at Auto Sporiva and honestly couldn’t fault the service. Andy was friendly, knowledgeable, and made the whole process straightforward from start to finish. The Defende... See more

Company replied

Rated 5 out of 5 stars

After multiple wasted trips to a main dealer with poor condition vehicles, We recently bought a car from Autosportiva and had the pleasure of dealing with Andy. From start to finish, he was brilli... See more

Company replied

Rated 5 out of 5 stars

Jon helped me with the Purchase of my first Porsche. Really helpful, kind, and attentive. Most of our dialogue was through Whatsapp which helped my busy schedule. There was no real pressure to commit... See more

Company replied

Rated 5 out of 5 stars

Friendly, helpful, informative, a real pleasure to deal with Andy at Autosportiva, from my first phone call, where I wasn't sure which car would be for me, he patiently showed me several vehicles, lis... See more

Company replied


Company details

  1. Car Dealer

Written by the company

We Specialise in Sports, Prestige & Luxury Vehicles offering a 7 Day Money Back Guarantee, ensuring 100% client satisfaction. Based in Tonbridge, Kent. Dream It, Drive It.


Contact info

5.0

Excellent

TrustScore 5 out of 5

363 reviews

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1-star

No recent history of asking for reviews

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5.0

All reviews

(363)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Fantastic service from start to finish, Tom was professional and we never felt pressured to make a decision, I would highly recommend this company if you’re looking for a luxury car , very satisfied with the service we received, Tom is an asset to this company K Bibby

August 14, 2024
Unprompted review
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Reply from Auto Sportiva

Many thanks for your review, I hope to welcome you back in the future! Cheers, Tom

Rated 5 out of 5 stars

Great experience with AutoSportiva

Great experience from start to driving away in my dream car in less than 5 days - thank you James

August 15, 2024
Unprompted review
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Reply from Auto Sportiva

Thank you Louise, I'm so glad we could help make that happen! James

Rated 5 out of 5 stars

I bought a BMW X5 from Auto-Sportiva

I bought a BMW X5 from Auto-Sportiva, never bought from them before but found them to be very professional and knowledgeable.
I dealt with James who was helpful and professional, not pushy.
Would happily recommend them to anybody.

August 12, 2024
Unprompted review
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Reply from Auto Sportiva

I appreciate the kind the review Chris, enjoy the new BMW! Best wishes, James

Rated 5 out of 5 stars

Alec the sale executive was very…

Alec the sale executive was very helpful and understanding. He gave me enough time to try out the selation of cars to choose. He's attentive and not pushy car salesman. But great professional guy.

July 26, 2024
Unprompted review
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Reply from Auto Sportiva

Thanks a lot Erick, I'm glad I could help with the new car. Cheers, Alec

Rated 5 out of 5 stars

Professional People

Excellent service, quality prestige vehicles and good value for money.

July 23, 2024
Unprompted review
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Reply from Auto Sportiva

Thank you Ken, I hope you're enjoying the new BMW. All the best, Alec

Rated 5 out of 5 stars

BEST IN THE GAME 🌟🌟🌟

I cannot explain how amazing this company were from start to finish 🌟 I was messed around by another dealership and as soon as I found them everything was smooth.

I dealt with Alec via WhatsApp, they waited patiently whilst I organised my own finance, sold my car and got exactly what I needed. Every single person I spoke to had the most amazing customer service, were so friendly, so funny and really cared about getting it right. I even got a “excited for your new car tomorrow” message the day before 😂

This company are outstanding at what they do and my car is a one of a kind insane Jeep Wrangler that I’ve never seen anywhere else. I will definitely be going back to them in a few years went I want something new. BEST IN THE GAME!!!

August 2, 2024
Unprompted review
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Reply from Auto Sportiva

Thank you for your kind words Pascal. We're so glad you're happy with our service and are in love with the new Jeep, I don't blame you! It's a gorgeous car. All the best, Alec

Rated 5 out of 5 stars

What a great Company to deal with.

What a great Company to deal with. Alec is very efficient, great communicator, nothing is too my trouble. Car is exactly as per the advert. I would highly recommend this Company for anyone looking for a prestigious car.

July 24, 2024
Unprompted review
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Reply from Auto Sportiva

Many thanks Maryisa, enjoy the new Porsche. Alec

Rated 5 out of 5 stars

Great customer service

The team is extremely knowledgeable and helpful, with great customer service, always answering any queries very efficiently.

July 5, 2024
Unprompted review
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Reply from Auto Sportiva

Hi Jordan, thank you for your kind review. Cheers, Alec

Rated 5 out of 5 stars

A Joy to Deal With

The purchase of my BMW with Autosportiva was a pleasure from start to finish. Particular credit goes to James for his professionalism and friendly help throughout. He really was excellent and I would highly recommend him.

July 27, 2024
Unprompted review
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Reply from Auto Sportiva

Cheers Paul, I hope to welcome you back in the future. All the best, James

Rated 5 out of 5 stars

Trustworthy and knowledgeable team

Bought an SQ7 via James.
Very knowledgeable, transparent, and trustworthy.
Support after the purchase has also been great.
I had been to a number of other big dealers before coming here, where the service and incompetent staff was very off putting.
The vehicle was great, but it was the approach of the sales team at AutoSportiva that swung the decision for me.… which is very unusual for 2nd hand car sales.

July 18, 2024
Unprompted review
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Reply from Auto Sportiva

Thank you Joe, it was a pleasure dealing with you. All the best, James

Rated 5 out of 5 stars

Professional & Friendly

James gave a thorough, professional and friendly service. The communication was great throughout.

July 26, 2024
Unprompted review
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Reply from Auto Sportiva

Thank you for your kind review Marie. Kind regards, James

Rated 5 out of 5 stars

I bought a car from the dealer Auto…

I bought a car from the dealer Auto Sportiva, and I can share my experience! The service is top-notch, the cars are always in excellent condition, and the manager Alec is a true professional. He's always available and ready to help with any question, even if it's not directly related to his job.

I was extremely satisfied with both the car and the quality of service. If I ever need to buy another car, I will definitely turn to Auto Sportiva. We will also choose a car for my wife here. And I will recommend this dealer to all my relatives.

Alec is simply amazing! He does everything possible to make sure every customer leaves happy. Huge thanks for such a great service! 🚗👍😊

July 19, 2024
Unprompted review
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Reply from Auto Sportiva

Hi Oleg, it's been a pleasure dealing with you, we're so happy you love the new car as well. All the best, Alec

Rated 5 out of 5 stars

Highly recommend Thank You Andy

Brilliant customer service from Andy and Charlie who delivered the car. The whole process from purchasing to delivery was easy with their professional and friendly manner and nothing was too much trouble. I am over the moon with the seamless service and of course the car. Can't recommend highly enough. Thank you :)

July 19, 2024
Unprompted review
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Reply from Auto Sportiva

Hi Jo, many thanks for your kind review! I hope to welcome you again soon. Andy

Rated 5 out of 5 stars

Exceeded my expectations once again!

This was my second time purchasing a vehicle from Autosportavia, and once again, they exceeded my expectations. They have an impressive selection of high-end vehicles. Andy is brilliant—knowledgeable, helpful, and always available for communication. The purchasing process was smooth and effortless, with the team maintaining professionalism while being incredibly thorough. Special mention to Charlie, who drove a very long distance to ensure prompt delivery. The car arrived in immaculate condition, freshly valeted to a brand-new standard. I also received a bottle of wine, a thoughtful gesture and much-appreciated touch. The handover process was well-coordinated and seamless, showcasing their excellent procedures. If I ever purchase another vehicle, I will definitely return to Autosportavia. Their policies, pricing, customer service and personal touches are outstanding. I've dealt with many car sales companies over the years, but none compare to Autosportavia!

July 4, 2024
Unprompted review
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Reply from Auto Sportiva

Hi Ruth, I'm so glad you're over the moon with your purchase. We hope to see you again in the future! Kind regards, Andy

Rated 1 out of 5 stars

DANGEROUS CONDITION SOLD CAR

Bought our E220 Mercedes from these people, who either don't check the cars or fail to repair them, advise buyer of actual condition.

Pictures available..

Regardless of your reply Autosportiva. May I remind you that under your legal obligations and the duty to ensure ALL vehicles sold which you advise are for a road test MUST be roadworthy.

It is a disgrace that your reply to this is so defensive and taking no responsibility. I wonder how the phone calls would have gone (hence why no answer).

Suggest your legal team start advising the law, legal obligations and how liable you are for any vehicle sold which such dangerous condition. I have ensured that the vehicle was with this fault at your time of ownership by verifying the issue with the MOT garage, which have also been advised of the dangerous condition.

DO NOT CALL ME, better to show the world the true dealership you are!!!!!!

You are lucky the pics are not able to be uploaded here, as all the readers would agree with me.

One pic as profile. Loads more if you want

September 6, 2023
Unprompted review
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Reply from Auto Sportiva

Hi Les, we're sorry to hear you're not happy with the purchase of your Mercedes. Please may I remind you this was sold to you as a clearance/spares and repairs vehicle due to it's age and high mileage, which we make explicitly clear at point of sale that it is supplied without warranty and without inspection, this is highlighted with 'spares and repairs' written on the invoice you signed. At time of purchase, 10 months ago, the vehicle had covered over 160,000 miles, was 11 years old and we did not retail this vehicle with warranty or inspection for this reason as it did not meet our retail standards. Unfortunately we cannot be held responsible for what you decide to do with the vehicle after it left our ownership and after being fully informed of the terms of the sale. Kind Regards,

Rated 5 out of 5 stars

Auto Sportiva service

This is the first time I have bought a car from Auto Sportiva. My experience with Andy and the service I received was first class. This is also the first Porsche I have owned, everything was well explained throughout the process and I would thoroughly recommend Andy and Auto Sportiva to anybody.

June 29, 2024
Unprompted review
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Reply from Auto Sportiva

Thanks a lot Nathan, we're glad you're happy with everything. All the best, Andy

Rated 5 out of 5 stars

Can’t recommend highly enough!

Saw my new car on Auto Trader whilst on holiday. As we were passing on the way home I, somewhat hopefully, suggested to Andy that they could hold it for 10 days till I got back.
“Not a problem came the reply!” Small deposit paid and 11 days later I arrived to find a gleaming Discovery sat waiting!
From first phone call to signing the paperwork, nothing was too much trouble!
Andy, thank you and dear reader, Auto Sportiva could not get a higher recommendation from me!!

June 24, 2024
Unprompted review
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Reply from Auto Sportiva

Thanks a lot Jon, we're so glad we could help with the new Disco, enjoy it! Andy

Rated 5 out of 5 stars

Superb Company to buy top quality cars…

Superb Company to buy top quality cars from.

Have used many traders in the past , these guys are genuine and very helpful.

Alec was great to deal with and kept us informed every step of the way. Will definitely be using Auto Sportiva to buy again .

Thanks for the lovely Range Rover !
Sanj and Family

June 19, 2024
Unprompted review
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Reply from Auto Sportiva

Thanks a lot Sanj! Enjoy the new Range. Alec

Rated 5 out of 5 stars

Great cars with great service at Auto Sportiva

I recently purchased a car from Auto Sportiva and had a positive experience throughout. Alec, who helped us, was friendly and helpful, making the car buying process, including financing, smooth and efficient. Even after the purchase, Alec went the extra mile to ensure my satisfaction by ordering and delivering a missing boot cover to my home. I would highly recommend Auto Sportiva and Alec for their excellent customer service.

May 11, 2024
Unprompted review
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Reply from Auto Sportiva

Thank you for your kind words and thanks again for your business. Alec

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