Auto Sportiva Reviews 

363
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making the car buying process smooth and enjoyable. The service provided is frequently described as exceptional, with many highlighting the stress-free and pressure-free approach, which sets this company apart from others. People are highly satisfied with the quality of the vehicles, often noting that cars are exactly as described, beautifully presented, and in perfect condition. Reviewers also appreciate the outstanding user experience, from initial inquiries to collection, with excellent communication and thoughtful gestures like personalized touches during handover. The customer service is consistently rated as first-class, with staff going above and beyond to ensure customer satisfaction and build lasting relationships.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Customers consistently report outstanding service, highlighting a hassle-free, honest, and enjoyable... See more

Product

Reviewers highlight positive aspects of product, consistently praising the cars for being exactly as... See more

User experience

Customers consistently note positive experiences with user experience, describing the entire process as... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional communication and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought my Defender 110 from Andy at Auto Sporiva and honestly couldn’t fault the service. Andy was friendly, knowledgeable, and made the whole process straightforward from start to finish. The Defende... See more

Company replied

Rated 5 out of 5 stars

After multiple wasted trips to a main dealer with poor condition vehicles, We recently bought a car from Autosportiva and had the pleasure of dealing with Andy. From start to finish, he was brilli... See more

Company replied

Rated 5 out of 5 stars

Jon helped me with the Purchase of my first Porsche. Really helpful, kind, and attentive. Most of our dialogue was through Whatsapp which helped my busy schedule. There was no real pressure to commit... See more

Company replied

Rated 5 out of 5 stars

Friendly, helpful, informative, a real pleasure to deal with Andy at Autosportiva, from my first phone call, where I wasn't sure which car would be for me, he patiently showed me several vehicles, lis... See more

Company replied


Company details

  1. Car Dealer

Written by the company

We Specialise in Sports, Prestige & Luxury Vehicles offering a 7 Day Money Back Guarantee, ensuring 100% client satisfaction. Based in Tonbridge, Kent. Dream It, Drive It.


Contact info

5.0

Excellent

TrustScore 5 out of 5

363 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(363)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing - Thank you Andy!

Andy has been absolutely amazing from start to finish whilst purchasing my new car! Extremely helpful, friendly and knowledgeable. A really good experience and would highly recommend! Thank you Andy!

November 9, 2024
Unprompted review
Auto Sportiva logo

Reply from Auto Sportiva

I really appreciate your kind review Darci. Many thanks, Andy

Rated 5 out of 5 stars

I was interested in a car that Auto…

I was interested in a car that Auto Sportiva had. Even I was not able to view the car in time. Their customer service and communication was outstanding. Excellence

Great team and trustworthy company to do business with.

I would refer them to all my friends and contacts.

October 12, 2024
Unprompted review
Auto Sportiva logo

Reply from Auto Sportiva

Thanks a lot Nathaniel, It's been a pleasure dealing with you. All the best, Alec

Rated 5 out of 5 stars

100% the best car retailer i have dealt with

From the initial phone call to actually picking the car up from them inspired confidence in their sales approach and customer frontal management setup. The feedback to me with the many questions i had about the car was superb with emails and whatsapp communications plenty. As i am over 200 miles away from their showroom this was quite reassuring. When i did arrive to pick the car up, i was greeted at the train station to take me to the showroom to view the car. Even after paying a substantial deposit i still had the option to walk away with a full refund if i did not take to the car.
Alec was absolutely fantastic, 100% transparent with all the dealings and an absolute pleasure to deal with. Their whole setup is an absolute credit to the business owner and the staff he has around them. I will when looking for my next car go straight to them. The vehicles they have in stock appear to be hand picked and of the highest quality, my RS certainly was and it came with a 6 month warranty as standard. This service does not come at a premium cost either.
Thanks to Alec and the staff for this.

October 4, 2024
Unprompted review
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Reply from Auto Sportiva

Hi Paul, thank you for your kind words, we're so glad everything was spot on for you! I hope to welcome you again in the future. Kind regards, Alec & the team

Rated 5 out of 5 stars

Highly recommended!

Highly recommended! The car is in top mint condition, exactly as described and the sales team members are very knowledgeable, professional and pleasant to deal with. Many thanks!

October 2, 2024
Unprompted review
Auto Sportiva logo

Reply from Auto Sportiva

Cheers Pawel, we appreciate it.

Rated 5 out of 5 stars

Great service

Great service. Super responsive and helpful. Absolutely love the car.

September 19, 2024
Unprompted review
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Reply from Auto Sportiva

Thanks a lot Sophie!

Rated 5 out of 5 stars

Collected my new SQ7 yesterday absolute…

Collected my new SQ7 yesterday absolute love the car service was top quality from enquiry to completion Thanks to Alec for a great service

September 19, 2024
Unprompted review
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Reply from Auto Sportiva

Cheers Mike, it's been a pleasure. Enjoy the new Audi! Alec

Rated 5 out of 5 stars

First class 5 star service

First class 5 star service. Alec Godley, very professional and courteous.

September 3, 2024
Unprompted review
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Reply from Auto Sportiva

Thank you for your kind review. All the best, Alec

Rated 5 out of 5 stars

Highly recommend

Excellent service from start to finish. Loved the extra touch of the bottle of prosecco when the car was delivered! Highly recommend this company.

September 6, 2024
Unprompted review
Auto Sportiva logo

Reply from Auto Sportiva

I appreciate your review Moira! Best wishes, Andy

Rated 5 out of 5 stars

From the initial inquiry to delivering…

From the initial inquiry to delivering the car to us at home after work hours, James Saunders was 100% professional, friendly, knowledgeable about the car, and more than keen to ensure that buying a car from him and Auto Sportiva was a great experience. The car - like all the cars at Auto Sportiva - was immaculately presented, delivered with fuel - and a lovely complimentary bottle of fizz. Would definitely recommend James and the Auto Sportiva team.

September 2, 2024
Unprompted review
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Reply from Auto Sportiva

Many thanks for your kind words Sarah, enjoy the new Mini! James

Rated 5 out of 5 stars

Good company to deal with

Alex was super helpful and gave me a very fair price on PX. Good honest company to deal with

September 5, 2024
Unprompted review
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Reply from Auto Sportiva

It's been a pleasure dealing with you Paul, enjoy the new SUV! Alec

Rated 5 out of 5 stars

This company is the best company I see

This company is the best company I see. Fair and trust. I bought car 2 days ago and I'm very happy about car. All is same in description. I recommend whit pleasure. Thank you James for help. 🤗🤗

August 31, 2024
Unprompted review
Auto Sportiva logo

Reply from Auto Sportiva

Thank Adrian, we hope to welcome you back again. All the best, James

Rated 5 out of 5 stars

5 golden stars ⭐️⭐️⭐️⭐️⭐️

dealt with James the whole way through, he’s knowledgable, friendly, efficient, and super helpful. Nothing was too much trouble for him. Love my car, this garages personal touches went above .. cold drinks on a hot day after a 3 hour drive for the whole family, Prosecco To celebrate the sale once home #gold star guys!! Will definitely want to purchase future cars with you! Thank you :)

August 29, 2024
Unprompted review
Auto Sportiva logo

Reply from Auto Sportiva

Thank you so much Victoria, I hope to welcome you again! All the best, James

Rated 5 out of 5 stars

I recently bought a car from James and…

I recently bought a car from James and his great service and follow up was why I bought the car from him. I did enquire at another dealership about another car however they didn’t follow up like James did. The level of professionalism and genuine care made all the difference. Highly recommend Auto Sportiva and James.

August 29, 2024
Unprompted review
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Reply from Auto Sportiva

Many thanks Justine, it's been a pleasure. James

Rated 5 out of 5 stars

10/10 Highly recommended!

Fantastic from start to finish, Andy a dealer at auto was there to help me out or guide me through the process whenever I’d need, literally at the end of the phone for you! Couldn’t have asked for a better service. Now in a dream car and loving every second! Cheers lads👍🏽

August 14, 2024
Unprompted review
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Reply from Auto Sportiva

Cheers Liam. Dream it, Drive it! All the best, Andy

Rated 5 out of 5 stars

Luxury car purchase

Having just purchased a luxury second hand car from Auto Sportiva, I was impressed with the high level of customer service provided. There were a few jobs I wanted completing on the car prior to collection, these were all finished to a high standard and with no issues. The paperwork and buying process was quick and efficient. I would highly recommend this company.

July 14, 2024
Unprompted review
Auto Sportiva logo

Reply from Auto Sportiva

Thanks a lot Hilary, I hope to see you again in the future. Cheers, Andy

Rated 5 out of 5 stars

Maserati Levante

Purchased a Maserati Levante from Andy. Exceptional service and professionalism. Great company to buy from. Buy with confidence from Autosportiva!

August 5, 2024
Unprompted review
Auto Sportiva logo

Reply from Auto Sportiva

This means a lot! Thank you again. Andy

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