Auto Advance Logbook Loans Reviews 

Very efficient and friendly customer service.

kind regards x
Daisy Matanhire

Lets face it, things are never always as they seem, normally there are upfront fees etc and a long winded paper work process, and always some reason why things are delayed. NOT WITH THIS COMPANY, easy process, helpful staff, as long as u have all your docs then your sorted 1 Hour pay out like they said JOB DONE. Yes the interest is higher than we would like, that's because most of us applying have bad credit so we don't have many options. Seriously very chuffed indeed and cant praise them enough, as long as they stick to there payment collection terms, i cant see why this wouldn't be a great solution for anyone

Jay was extremely helpful, attentive and felt that he tried his best every step of the way.

great company used them twice allways great customer service , highly recommended

From start to finish the service was excellent, both from Auto Advance and their document collecting agents. They have been friendly and approachable, quick at handling queries and my many questions! I would definitely use them again.

an absolute amazing service. Very helpful staff that keep me up to date with the process. From making to first call, sending the information, getting the car viewed, and receiving the funds in to my bank account was about 6 1/2 hours. The interest is a little high but with a bad credit history this is to be expected. I would recommend this company.

Excellent service, professional, helpful, highly recommended

very easy to deal and quick thank you for the help

absolutely brilliant customer service !!!!!!!!!!!!!!! cant recommend them enough !!!!!!

The application took 5mins to complete. I received am approval email in under 3mins and someone came round to mine in the next hour.the whole process is done quite quickly and professionally. I would recommend them to anyone. Very good customer service too. Very pleased indeed.20stars from me.

Lovely customer service with a fast prompt service. Will definitely use again. Well done guys x

This company is great would recommend

Applied online at 9am - valuation guy came to see the car at 2pm and money was in my account by 3pm. Overall a really easy process and really friendly "non pressuring" staff to deal with.

Staff were a delight to deal with, had everything complete from start to finish within a few hours. Would certainly recommend.

Great company always there to lend a hand with a top up

Called them late afternoon and guess what...next day money were there all sortwd ia quick and professional matter!!

Needed a replacement boiler, applied online, had a call back straight away, quote online was correct to the penny. Arranged collection of my documents from work out of hours and payment is super fast, couldn't say a bad word.

Applied for a log book loan with Autoadvance. firstly had problems with the link they sent me to upload the documents requested, In the end I had to send all documents via email. The underwriting team took over one and a half days to come back with a decision only to decline my application, during which time I had to contact the via phone and email to get updates.

Was told that I would get a response from the underwriter by the end of the day, which I did not !!.

I only heard back from the underwriters the second day and that was via email.

After being declined tried another logbook loan company the same day and within 7 hours my application was complete signed and cash in my bank..

Avoid Autoadvance come across very unprofessional

I would definately use these guys again they do exactly what they are suppose to. When you ring them up they are all very helpful and polite.
Although their interest is high thay are great for getting you out of a short money problems.

Many Thanks

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