Auto Car Paint UK Reviews 

306
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the helpful customer service and appreciate receiving quick resolutions when issues arise with their purchases. Many people find the online store very easy to navigate when searching for specific manufacturer product codes. Some reviewers were not happy with missing components or incorrect items arriving in their packages, causing noticeable frustration. A few other people also felt that the paint quality fell short of expectations, mentioning poor coverage during application. Others experienced difficulties with color matching, noting that the delivered shades did not match their vehicles properly at all.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some customers praising the quick delivery and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the high quality spray paint for... See more

Response time

Users describe ambiguous interactions with response time, as experiences vary significantly. Several... See more

Order

Customers had ambiguous experiences with order, as some reviewers reported missing items like primer or... See more

Service

Customers consistently note positive experiences with service, highlighting that the company always responds... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received my paint on time. However, the primer failed to materialise. I contacted Dylan and he quickly sent out a replacement that arrived promptly. Thanks for a quick resolution and good communicat... See more

Rated 5 out of 5 stars

Excellent colour match - touch up ordered for my wifes 26 yr old RAV4 !! Previously supplied touch up for my CRV - perfect colour match. This Company always responds immediately, provides high quality... See more

Rated 5 out of 5 stars

I have had excellent help and service from Dylan. I cannot believe the gloss you can get on the no lacquer paint. I had a small issue with a couple of cans, but Dylan sorted it out immediately. Would... See more

Rated 5 out of 5 stars

My paint was delivered quickly, but I had a problem with it mixing. I emailed Dylan and explained the problem, he wasn't the quickest at replying, but once it was established the paint wasn't right, a... See more


Company details

  1. Auto Body Shop

Written by the company

- Auto Car Paint UK is a Paint Supplier based in Northern Ireland boasting over 40 years of combined experience in the Automotive refinish industry. - Here we specialise in vehicle Touch Up Paints and Aerosol Spray Paints for correcting & repairing those annoying stone chips, scratches and rust damages. - With extensive knowledge in the Refinish Sector we have made finding your car's colour easier than ever before: Our clever database narrows down thousands of vehicle colours into the specific colour you need to match your car and fix that scratch/chip/piece of rust. - Results after a simple search show the customer the specific paint colour required for their car's Make, Model, and Year. - Whether you are a mechanic/car dealer in need of aerosols to respray a client's car, or someone who just wants to repair a small stone chip...you can be certain that you will receive the best quality, service, and finish for your touch up and aerosol needs.


Contact info

3.5

Average

TrustScore 3.5 out of 5

306 reviews

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3.5

All reviews

(306)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute time waisters

12/07/25 I paid for the order 56914.
24/07/25 the order still not received, so I emailed to the business. BTW - this is the only avaliable type of communication with them (no pnone number and no address). Dylan replied straight back to me saying that my order is on it's way.
30/07/25 I emailed Dylan again that I was still waiting for my order. He again replied straight back saying that they are happy to either refund me or they would send me another kit after being back from holiday 10/08/25. I agreed to wait.
12/08/25 I emailed the business again about my kit. This time - no reply from them at all.
15/08/25 - feeling absolutely frustrated I organised a refund through PayPal

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

I would not even give a star but have…

I would not even give a star but have to in over 30 years of painting cars this stuff is absolute rubbish took over a week to arrive cans had paint thumb prints on them the paint went on so badly had to rub whole lot down and start again. Paint is so bad left finish worse than primer and sprayed loads huge splatters I don’t also believe the amount in cans is as stated I’ve messaged but had nothing back at all I can’t do a return on Amazon absolute conning company

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

Awful service

Paint supplied was faulty (metallic part wasn't mixed properly). Promised to send another bottle and never did. Avoid.

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Originally paid for express shipping…

Originally paid for express shipping which was tracked 24 hour delivery on a thursday it didn't turn up till the following Wednesday which when contacted received no reply. Now the colour doesnt match and still no communication.

August 6, 2025
Unprompted review
Rated 4 out of 5 stars

Would recommend

First experience with company. Would recommend. Reasonable price. Easy to order. Quick delivery, packaged well on delivery.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Very quick turnaround

Very quick turnaround, I had issues at first with my parcel going missing. ( My fault for not checking the address) However Dylan was quick on the case to identify the issue and they even offered to reship me a new batch for the postage cost saving me an embarrassment 2nd purchase.

I cannot recommend these guys enough and I will definitely be using them again soon as I have a few more jobs to do and these guys stock the relevant paints required

July 20, 2025
Unprompted review
Rated 1 out of 5 stars

Waste of money

The last paint ordered fromScooby's by paint code did not match. Two aerosols and separate brush in caps for two different vehicles, BMW mini and a BMW motorcycle. A complete waste of money.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Good colour match and service

I've bought some paint a while ago for a project. When I came round to do the job, the paint can wasn't pressurised so no paint came out. I've contacted Auto Car Paint with my issues and they have willingly supplied me with a replacement can despite the purchase done a few months back.

The colour match and finish was good!
Thank you very much guys!

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service experience 👍🏻

Initially I was sent the wrong mix touch up stick but Dylan was quick to sort it out for me and sent the correct one which the wonderful guys at Royal Mail managed to lose so third times a charm and all was good
Great customer service and communication.
Thanks Dylan 👍🏻

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

PAINT MATCH

PAINT DID NOT EXACTLY MATCH TO MY 2013 HONDA CIVIC. CONTACTED THE COMPANY AND DYLAN WAS VERY HELPFULL AND WENT UP AND BEYOND TO SOLVE THE ISSUE.HE SENT ME ANOTHER CAN WITH SLIGHT COLOUR CHANGE. THIS TIME THE PAINT WAS ALMOST 90% MATCH AND AM VERY SATISFIED WITH THE RESULTS.I WOULD RECOMMEND ANYONE TO GET PAINT FROM THIS COMPANY.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Initially, I received the wrong paint code based on the website recommendation. However, once this was discussed with Dylan, he went above and beyond to rectify this issue and had the correct paint pot sent out to replace this.
The communication and follow up with this local company was excellent and I was never in doubt that they would resolve the problem.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and excellent paint…

Great service and excellent paint quality.
Website easy to understand and able to find just what you need.
Customer service excellent too and very courteous.
Prices competitive and very reasonable.
Would recommend to any motorist.

July 1, 2025
Unprompted review
Rated 2 out of 5 stars

We got there eventually.

Edit / update. Initially the wrong colour was sent in error. I had some difficulty getting a reply to my complaint but eventually it was resolved and the correct colour arrived. The business trades under various names such as Scooby Paints, Gift Plaques UK Ltd, CarTouchUpSprayPaint, Autocarpaintuk

May 17, 2025
Rated 5 out of 5 stars

Great service as usual

Great service as usual. The wrong colour touch-up paint was sent initially, but Dylan was great in sorting it out and sent the correct colour straight away. Customer service is excellent, thank you. Will use again.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing. A proper company A1

Amazing. a small family company that have the service levels that you wish you got from the big boys. They can't do enough for you, quick, friendly and the paint is something else. It's the best paint I've ever used, a perfect match for my 40 year old cortina. Amazing

May 20, 2025
Unprompted review

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