Auto Claim Specialists Reviews 382

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As the owner of Reno Paint & Body, I’ve had a great experience working with Auto Claims Specialists over the years. They’ve helped hundreds of my customers with insurance short pays, total loss situ... See more

Company replied

Rated 5 out of 5 stars

I didnt know such a business/service existed until I was handed a card after picking up my vehicle from being repaired after an accident. I was told I could be leaving money on the table and that I... See more

Company replied

Rated 5 out of 5 stars

Auto Claim Specialists assisted with getting damages covered by our insurance carrier after a major weather event. They will work within the legal contract of your insurance policy so that your right... See more

Company replied

Rated 5 out of 5 stars

Honesty from the very beginning. They took over from day one and handled EVERYTHING. Such a relief and much needed. I was so exhausted arguing with the insurance company about obvious common sense top... See more

Company replied

Company details

  1. Insurance Agency
  2. Financial Consultant

Written by the company

As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Stood on Business

I didnt know such a business/service existed until I was handed a card after picking up my vehicle from being repaired after an accident. I was told I could be leaving money on the table and that I should give ACS a call
From day one the level of professionalism has been top tier. They made the process very easy, we're always communicative and patient with me as I waited for my other claims to process. They checked in regularly and when it was time to move they were already prepared. Seamless quick and efficient. I would highly recommend!!

April 28, 2026
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking time to leave us a review. We really appreciate your business. I hope you never need us in the future. However, if the unexpected happens. Please call on us.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

As the owner of Reno Paint & Body

As the owner of Reno Paint & Body, I’ve had a great experience working with Auto Claims Specialists over the years. They’ve helped hundreds of my customers with insurance short pays, total loss situations, and diminished value claims.

They know how to handle the insurance side of things and consistently get results when others can’t. If you’re dealing with an insurance issue and not getting treated fairly, I highly recommend reaching out to them. They make a complicated process much easier for both shops and customers.

April 27, 2026
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for referring your clients to us. We truly appreciate the referrals.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Would recommend!

I really appreciate the continuous communication from Auto Claim Specialists throughout the process. This is the 2nd time I’ve used them and they are a tremendous help in dealing with the insurance companies.

April 6, 2026
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Reply from Auto Claim Specialists

Thank you so much for your continuing trust in us and your taking time to issue us a review. We really appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

2022 Ford Expedition King Ranch total loss

When an insurance company won't pay you what your vehicle is worth, hire Auto Claim Specialists.
They made the insurance company pay me $4556.00 more. A great team to work with, and customer service can't be beat.

March 4, 2026
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We appreciate your business.

Sincerely,
Robert McDorman

Rated 5 out of 5 stars

10/10 experience!

We had an incredible experience with ACS. From the beginning, each email communication to us and to the adjusters were clear and concise, with thorough follow up along the way. My husband and I felt 100% confident in the entire process and would recommend anyone to use ACS if they find themselves in a scenario where insurance, even their own company, isn't doing right by them.

February 10, 2026
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We truly appreciate your business. I hope you never need us again. However, if the unfortunate arises, please call.

Sincerely,
Robert McDorman

Rated 5 out of 5 stars

Loved working with them

Loved working with them. They were fair. Insurance company tried to drag it out and they were very dilligent in getting it resolved. I did have to call a few extra times and give some nudges but all worked out in the end and they were able to get me more than I thought originally for my vehicle after the appraisal was contested and the new neutral third party redid the appraisal.

September 1, 2025
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We really appreciate it. Our future clients always look to see how our clients view us. Please let us know if we can help in the future.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

I had never even heard of this service…

I had never even heard of this service until the auto body repairing my car following an accident told me about it. I contacted Auto Claim Specialists and they explained the entire process and kept me apprised as they moved forward with the finished value claim against the other party’s insurer. It was a relatively easy process and I’m glad I was made aware of this type of service and chose Auto Claims Specialists to manage my case. Great job and I would 100% recommend them in the future.

January 2, 2026
Unprompted review
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Reply from Auto Claim Specialists

Thanks so much for taking time to issue us a review. We truly appreciate your business. We hope you never need us in the future. However, if the unfortunate arises, please call on us.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

The ability to take the situation with…dealing with the insurance company that was trying to take advantage of our situation and to completely fix it by getting us what we deserved in the first place.

The ability to take the situation with dealing with insurance companies and make it so much better process. You all took great care and were very diligent in trying to get the appropriate money that we should have gotten in the first place. Instead the insurance company tried to make it easier on them while putting us in a financial bind. I highly recommend without ANY RESERVATIONS Auto Claims Specialist to take complete care of any situation when dealing with insurance companies. Ana Bostic was amazing and very thorough with EVERYTHING!!!!

December 23, 2025
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We really appreciate your business. Thanks so much for mentioning Ana in your review. We are very proud of her, and she always puts our clients needs at the top of her list.

Thanks again,

Robert McDorman

Rated 5 out of 5 stars

Auto Claim Specialist was amazing

Auto Claim Specialist was amazing! They helped me get a much better offer from my insurancecarrier, and the whole process was smooth and stress-free. I’m so happy with the results—highly recommend!

November 19, 2025
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Reply from Auto Claim Specialists

Thank you for taking the time to issue us a review. We truly appreciate your business. Please let us know if we can help in the future.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

I didn't do nothing but hire them to…

I didn't do nothing but hire them to represent me. Every time a motion was made I was informed. Good service and professional.

November 18, 2025
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We really appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

We love using ACS on our DV claim

We love using ACS on our DV claim! They were so easy to work with. I received a check within a few months. This money really helped my son out since he is in the military. Highly recommend them!

November 14, 2025
Unprompted review
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Reply from Auto Claim Specialists

Thank you for taking time to issue us a review. We truly appreciate you business. Please hug your son for me, and tell him I am so proud of him for representing our country. What an honor!

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

This group was amazing to work with.

This group was amazing to work with. They provided a range of potential appraisal outcomes at the beginning and maintained great communication via their online portal. The end result was top tier service and an appraisal at the high end of their original estimate. I’d highly recommend them if you ever find yourself being lowballed by the auto insurance industry.

November 10, 2025
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. Potential clients always look at our reviews before hiring us. It was a pleasure to work with you. I hope you never need us again. However, if the unfortunate arises, please call on us.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Excellent service

Excellent service

November 5, 2025
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Reply from Auto Claim Specialists

Thank you for taking the time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

This company made everything so easy

This company made everything so easy. They are also great with communication. I knew what was happening every step of the way.

November 4, 2025
Unprompted review
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Reply from Auto Claim Specialists

Thank you for taking the time to review us. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Beware of your insurance company.

The insurance companies use third party accident adjusters. These adjusters are lazy and rely on KBB or Edmonds to evaluate your vehicles worth. They do not use dealerships or online seller information to evaluate your vehicle. Because these adjusters are so lazy the insurance companies under value your vehicle and expect you to accept their offer. DONT DO IT until you contact Auto Claim Specialists. They will tell you if the insurance company's offer is correct. If it is not, you can use ACS to help you get what you deserve for your vehicle. ACS has the best outcome for your auto claim. Try them out for peace of mind. You will thank me later.

October 16, 2025
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Auto Claim Specialists ROCKS!!!

Auto Claim Specialists came through for me in a very BIG way! They were able to get 8 thousand more than what Allstate claimed my vehicle was worth. (Allstate is evil btw--deal with them at your own peril!) I wholeheartedly recommend this firm in the event you need representation for your insurance claim/needs.

October 1, 2025
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Almost everyone I spoke with was…

Almost everyone I spoke with was helpful and explained procedures and answered my questions.

February 28, 2025
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Honesty from the very beginning

Honesty from the very beginning. They took over from day one and handled EVERYTHING. Such a relief and much needed. I was so exhausted arguing with the insurance company about obvious common sense topics. I never had to deal with them again. They were able to get my vehicle valued at least $6000 dollars higher than the insurance hallucinated it to actually cost. I would hire them anytime. Easy to reach, always polite and professional, extremely fair priced. Worth every penny and honestly they absolutely deserve it.

July 2, 2025
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business. We hope you never need us again in the future. However if the unfortunate happens. Please give us a call.

Sincerely,

Robert McDorman

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