Auto Claim Specialists Reviews 382

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As the owner of Reno Paint & Body, I’ve had a great experience working with Auto Claims Specialists over the years. They’ve helped hundreds of my customers with insurance short pays, total loss situ... See more

Company replied

Rated 5 out of 5 stars

I didnt know such a business/service existed until I was handed a card after picking up my vehicle from being repaired after an accident. I was told I could be leaving money on the table and that I... See more

Company replied

Rated 5 out of 5 stars

Auto Claim Specialists assisted with getting damages covered by our insurance carrier after a major weather event. They will work within the legal contract of your insurance policy so that your right... See more

Company replied

Rated 5 out of 5 stars

Honesty from the very beginning. They took over from day one and handled EVERYTHING. Such a relief and much needed. I was so exhausted arguing with the insurance company about obvious common sense top... See more

Company replied

Company details

  1. Insurance Agency
  2. Financial Consultant

Written by the company

As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

382 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Everyone here was great to work with…

Everyone here was great to work with and glad I found them. Highly recommend using them to get what you are correctly owed!

October 18, 2025
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review.

Rated 5 out of 5 stars

They were very nice handled everything…

They were very nice handled everything they don’t charge much good people to go with they update you on everything when you have questions they answer in a good time frame

February 21, 2025
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Auto Claim Specialists - 5 stars!

Auto Claim Specialists was very professional, responsive and handled my dimished value claim effortlessly.

March 2, 2025
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

I’ve never done a diminished value…

I’ve never done a diminished value claim before. I was referred to this firm & I couldnt be more satisfied. Very effective & efficient. Got a settlement for me. They set proper expectations however they are so detailed and proficient in their work. I will always recommend & use them. Thank you

January 29, 2025
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

This company is incredible

This company is incredible. They have a client first mindset, and really work on your behalf. You can tell very early on that integrity and character are pillars of their organization. Would highly recommend to others.

January 24, 2025
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

I highly recommend

I highly recommend Auto Claim Specialists to anyone in need of help with their insurance claim. Their dedication to customer satisfaction and their thorough understanding of the industry is second to none. Thank you for your outstanding service!

January 3, 2025
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Robert and his team were amazing and…

Robert and his team were amazing and helped me out SO MUCH, I was so tired of arguing with my insurance company and he got it settled very quickly!

September 6, 2024
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. I hope you never need us in the future. However, if the unfortunate happens. Please call on use.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Increase on Total Loss Settlement

The folks at Auto Claim Specialists were able to negotiate an increase in my vehicle's total loss settlement. I did not receive any upfront charges – I was only invoiced after the settlement was reached. I really appreciate their help!

September 18, 2024
Unprompted review
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Reply from Auto Claim Specialists

Thanks so much for taking the time to issue us a review. We appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

I truly appreciate all your help

I truly appreciate all your help. I had handicap additions to vehicle, Geico did not account for. Super disappointing. Thank you for making up some of the loss, For not at fault hail claim. 🙌 I truly believe you work as efficiently as you could with the other company. Thanks again.

July 26, 2024
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Don’t accept what your insurance company offers

I totaled my wife’s 2018 Toyota Highlander, our insurance company offered what I thought was a below market valuation of our car! I contacted Trust Pilot and was pleasantly surprised when they were able to get another $3600.00 from the insurance company! Hope I never need them again, but highly recommend their services!

July 2, 2024
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. WE hope you never need us in the future. However, if the unfortunate happens, please do call on us.

We appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Very easy process and good…

Very easy process and good communication throughout. They were able to settle my claim and we got full asking price.

July 1, 2024
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Def recommend so easy got several more…

Def recommend so easy got several more thousand than insurance wanted to pay

June 26, 2024
Unprompted review
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Reply from Auto Claim Specialists

Thanks so much for taking the time to issue us a review. We appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Hello I have heard good reviews about…

Hello I have heard good reviews about you and wanted to contact you but unfortunately can’t find any contact details please. I am from UK.

April 26, 2024
Unprompted review
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Reply from Auto Claim Specialists

Thanks for the message. You can contact us at claims@autoclaimspecialists.com

Rated 5 out of 5 stars

So glad I found this company!

So glad I found this company! They were very easy to work with. If I had any questions they were quick to respond. The third party appraiser helped get $3,600 more than the insurance offered for my car. I highly recommend Auto Claims Specialists.

February 7, 2024
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

When I was advised to re-evaluate my…

When I was advised to re-evaluate my claim about my car that had been deemed totaled, I was hesitant because I didn’t want to deal with the hassle of the work that had to go into it. I was naive and wrong. They took care of the everything and left no questions unanswered. I felt safe working with this company to ensure I received the best possible outcome for my claim.
The reply times were prompt and the whole process was very professional.
I would recommend them to any family member or friend.

September 11, 2023
Unprompted review
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Reply from Auto Claim Specialists

Thanks so much for taking the time to issue us a review, We appreciate your business and comments. I hope you never need us again. However, if the unfortunate arises, please call on us.

Sincerely,

RObert McDorman

Rated 5 out of 5 stars

2022 Lucid Air GT Total Loss Claim

Allstate evaluated my 2022 Lucid Air Grand Touring a Total Loss and offered a settlement of $105,007.90. Auto Claim Specialists successfully settled the claim for a settlement of $123,732.90 with very little effort and work from me. Completely took care of everything fast! Net settlement increase was $18,725.00 or 17.8%. I’m so very grateful for this company. Thank you!

June 20, 2023
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Wonderful service!

Robert McDorman and his team were great to work with! They were clear and concise as well as tenacious in their negotiation with the insurance company. They provided a valuable service that I didn't even know was available to me and I am grateful to have crossed paths with this team.

August 17, 2023
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We truly appreciate your business. I hope you never need us in the future. However, if the unfortunate happens, please call on us.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Excellent service

Excellent service! Insurer was low balling me; disallowed all my support docs on true car value. Pointless to even talk to them continuously. These guys got me another $3k plus It’s not really just the money increase but the satisfaction that the insurer has to incur time and expense while paying up as well!

August 14, 2023
Unprompted review
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Reply from Auto Claim Specialists

Thank you for taking the time to issue us a review. We appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

We are so happy we hired them to help…

We are so happy we hired them to help us. They went above and beyond to help us get what we needed.

100% would use them again if the need arises.

July 10, 2023
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

It was a pleasure to work with ACS

It was a pleasure to work with ACS! They negotiated a settlement with Allstate to return the loss on my vehicle back to its pre-loss condition. Initially Allstate wanted to settle my claim for $782, then $4,334, then $5,327.
I used my "right of Appraisal" per my insurance policy and engaged ACS to represent me to resolve my claim with Allstate. Allstate finally agreed to settle my claim for $11,938.38! In my opinion Allstate was trying to take unfair advantage of me as a policyholder. ACS made sure Allstate fixed my car the way it was supposed to be!

June 27, 2023
Unprompted review
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Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We appreciate your business. I hope you never need us in the future. However, if the unfortunate arises, please call on us.

Sincerely,

Robert McDorman

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