Auto Credit Express Reviews 77

TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

We have been using ACE for sub-prime auto finance leads for quite some time now, and they have always been one of our better sources, in terms of close rates. In some markets, the volume can be quite... See more

Company replied

Rated 5 out of 5 stars

We really appreciate the opportunity to even work with Auto Credit express and there team, especially Janet. They are always available and ready to dive in if and when a situation arises. We truly enj... See more

Company replied

Rated 5 out of 5 stars

Have worked for 3+ years with Auto Credit Express purchasing data for use in direct mail campaigns. Extremely satisfied with the level of service and knowledge the ACE team provides. Team is diligen... See more

Company replied

Rated 5 out of 5 stars

I have been doing secondary finance since 2004. I have been doing business with ACE since 2011 and they have been the most consistent lead company as far as quality and numbers. I have signed up man... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Auto Credit Express is a leading provider of special finance leads, new car leads, and used car leads. For over 20 years, we have provided car dealerships with high quality leads, automotive direct mail campaigns, BDC call center services, and more. We go the extra mile with our top-of-the-line lead generation practices, exclusive lead validation technology innovations, thorough consumer communication processes, and proprietary data. We want to help your dealership increase sales, enhance its current processes, and maximize profits with our industry-leading leads and dealer services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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4.8

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(77)

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Rated 4 out of 5 stars

Strong lead performance

We have been using ACE for sub-prime auto finance leads for quite some time now, and they have always been one of our better sources, in terms of close rates. In some markets, the volume can be quite challenging, but overall a consistent and quality lead source. Tom, our account manager, has always been great and quickly addresses any/all concerns we have.

February 20, 2015
Unprompted review
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Reply from Auto Credit Express

Glad to hear it Andrew. Thanks for the review.

Rated 4 out of 5 stars

ACE Leads

I have been using ACE Leads for 3 months now. I am satisfied with the return for the money. I do deliver about 1 out of ever 15 leads produced by ACE. We are making money on our investment

January 15, 2015
Unprompted review
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Reply from Auto Credit Express

Glad to hear it Dan. Thanks for the review!

Rated 5 out of 5 stars

Top Notch Company and Employees

I have worked with Auto Credit Express for many years now and they are a great company and partner. They have always gone above and beyond to provide our mutual customers with the best possible experience. Additionally, their management team and employees are strategic and forward thinking and great to work with. Additionally, they are active in philanthropic efforts to support their local community.

January 5, 2015
Unprompted review
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Reply from Auto Credit Express

Thank you for the review!

Rated 5 out of 5 stars

Fantastic Partner

Auto Credit Express has been wonderful to work with and we look forward to continuing to build the partnership in 2015!

December 26, 2014
Unprompted review
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Reply from Auto Credit Express

Absolutely! Thank you Elissa

Rated 5 out of 5 stars

Authentic !

From the very start of my company's relationship with Auto Credit Express the leadership has been an absolute pleasure to do business with. Their genuine care of their consumers financial affairs shines through on each and every call. We look forward to a successful 2015 and are thrilled to have the opportunity to continue to work with ACE !

December 23, 2014
Unprompted review
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Reply from Auto Credit Express

And we appreciate working with you, George!

Rated 5 out of 5 stars

Auto Credit Express is a great data partner

Have worked for 3+ years with Auto Credit Express purchasing data for use in direct mail campaigns. Extremely satisfied with the level of service and knowledge the ACE team provides. Team is diligent and always provide data on or ahead of schedule. Highly recommended.

December 23, 2014
Unprompted review
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Reply from Auto Credit Express

Thank you for your business Greg

Rated 5 out of 5 stars

CARFAX/ACE Tech Partnership

For the past several years I have had the privilege of working with Dan Shevnock and the rest of the ACE Tech partnership team. Whether it has been working together on integrations, conducting joint research or pursuing new partnership opportunities, I have always found Dan and his team to be totally professional, responsive and dependable. I appreciate the opportunity to work with such a high caliber group of people - thank you for the support of our partnership over the years and I look forward to continuing to work together.

December 23, 2014
Unprompted review
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Reply from Auto Credit Express

Thank you for the review Jason! I will pass your kind words on to Dan.

Rated 5 out of 5 stars

ORGANIC LEADS I'M THE ONLY OWNER OF THE LEAD!

As the Director of the Summit Place Auto Group I have tried all types of lead company's the problem I was running into was that I was told we were the only one's getting the lead, but upon talking with the customer they have been sent to 2-3 different dealers. If you have a good sub-prime dept. and are not using Auto Credit Express, you are losing deal's. They are a honest company and you truly get what you pay for. Call me if you have any questions. John R Oswald (248) 343-0386

December 23, 2014
Unprompted review
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Reply from Auto Credit Express

Thanks John!

Rated 5 out of 5 stars

Great Company to work with

Auto Credit Express is a great company to work with. They operate with the utmost integrity and really pay attention to all of the minor details. They truly care about optimizing everything they can on their end. I would highly recommend doing business with this 5 star company!

December 19, 2014
Unprompted review
Rated 5 out of 5 stars

Parternship with WhatCounts

As the Account Coordinator from WhatCounts for the Auto Credit Express account, I work with Dan Shevnock and Jessica Scott on a weekly basis. I assist with reviewing their reporting for their campaigns, discuss ideas to improve their email marketing program, and help with support questions. Dan and Jessica are always professional in our correspondence, whether it be via email or over the phone. They are willing to listen to changes that could be made to their email program and are very active in the account. I look forward to working with them both in the upcoming year.

December 19, 2014
Unprompted review
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Reply from Auto Credit Express

Thank you Molly. We really enjoy working with WhatCounts!

Rated 5 out of 5 stars

Highly Recommended

I've been working with Auto Credit Express for a VERY long time and have always valued our relationship. They have been an excellent partnership that is not only valued by myself but our entire team. I highly recommend their entire team - incredibly smart, dedicated individuals that have a common goal.

December 18, 2014
Unprompted review
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Reply from Auto Credit Express

Thank you for the recommendation!

Rated 4 out of 5 stars

Opinion from Jonny Fullam

I have been doing business with your company now for the last 8 years off and on and have for the most part all has been well. I have been dealing with Brad Tuchowski and he has always been good about assisting me with what every we are needing to try and accomplish the best possible result. The only issues or patterns I have seen is the lead quality from time to time is seems to vary. I have been very involved with working the leads myself along with having other people in the sales department work the leads to see what is coming in at all times. It would be nice to see the LotPro tool improve as far as ability to set up future follow up tasks and things of that nature. This will help us to better manage our leads and maximize our results. That's the main thing that stands out in my mind at this time that should be improved sooner than later. I think a lot of dealers will benefit from an improvement with this CRM tool and will improve a lot of dealerships closing ratios so opportunities don't slip through the crack. Any questions I can be reached on my cell phone at 949-945-8359. Brad, thanks for your ongoing support and assistance in getting us dialed in and making the necessary adjustments to get it right!!

December 18, 2014
Unprompted review
Rated 5 out of 5 stars

The Best In The Business

Choosing the right auto financing service for our customers is a big deal. As far as the best, the first choice for our company is Auto Credit Express. Highly trusted and recommended!

Don Maples
Owner @ Arizona Auto Exchange

December 18, 2014
Unprompted review
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Reply from Auto Credit Express

Thank you for your recommendation and your business Don!

Rated 5 out of 5 stars

Auto Credit Express

Charlie Pipp is one of the best people I have to deal with in my daily activities!! He is direct, honest and very helpful. The leads I have received over the years are quality and have quick easy access to them! Which in turn allows my sales team fast reliable leads to sell another unit!!!

December 17, 2014
Unprompted review
Rated 5 out of 5 stars

Honest and ethical

Great company to work with, and easy to work with smart people who "get it"

December 17, 2014
Unprompted review
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Reply from Auto Credit Express

Absolutely Damon. Thank you!

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