I genuinely feel scammed by Auto Europe. I paid $500 for a Europcar rental and correctly selected Denmark as my country of residence when booking. Their website accepted it, showed no warni... See more
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This feels like a scam. Find a better place to rent a car. We booked and fully prepaid a rental car through Auto Europe using a debit card in my name, while my husband was... See more
We have frequently used Autoeurope, and each time, we have had a really good experience. It was easy and straightforward, taking no time at all. This time, we rented a car in Bordeaux from SicilyByCar... See more
Better than rentalcars.com Used autoeurope on week long trip to Hungary. Provider was Alamo. For a discount provider I thought the service was OK with appropriate warnings reasonably clearly marked.... See more
Company details
About Auto Europe Danmark
Written by the company
Med over 20.000 lokationer i 180 lande er Auto Europe forpligtet til at gøre dig tilfreds.
Contact info
Landsbergerstrasse 155, 80687, München, Germany
- +49 89 541 9555 8027
- dkres@autoeurope.de
- autoeurope.dk
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God og nem webside
A very disappointing and expensive …
A very disappointing and expensive experience:
Autoeurope is a middleman that looks for your car at a number of providers. I booked a car online with free mileage. Later I received a ”voucher” for the provider (Europecar), and everything seemed to work as expected. However, the voucher now only included 90(!) km per day in the rent. I have rented many cars, flights, hotels etc. but I have never heard of such a trick, so I did not suspect it and trusted the voucher. This way my only “proof” vanished from my screen the moment I clicked “pay”.
When I turned in my car, Europecar charged me extra almost €400(!) for additional mileage, which tripled the price.
I politely notified Europecar about the obvious misunderstanding. They were familiar with it, but refused to take any responsibility for it, and referred to the voucher that I had received AFTER the online-payment at the middle man (Autoreurope). In other words, Europecar knows that Autoeurope are crooks, but do not mind doing business with them and profiting from it. Furthermore, they did not wish to correct the error or to help me to somehow be refunded fully or partially.

Reply from Auto Europe Danmark
God Service.
Very easy and god prices
Poor safety at car rental company
Poor safety at car rental company.
Car rental is blaming Auto Europe and Auto Europe is blaming car rental. Where does that leave the you!

Reply from Auto Europe Danmark
By the time I got to pay
By the time I got to pay, the price had "expired", and a few quid was added to the price. I started again and got the same lower price. Not much difference, but feel like they are trying to trick me into paying more. Ok otherwise...
Edit: Gave one more star due to the fact that company responded sensibly. Still a tiny bit disgruntled...

Reply from Auto Europe Danmark
Auto Europe has always handled the car …
Auto Europe has always handled the car rent professionally, with a good service
As always excellent service
CAR WITH INSURANCE
CAR WITH INSURANCE
WAS VERY SMOOTH TO BOOK A CAR WITH INSURANCE INCLUDED.
HASSEL FREE.
Don't EVER use this company - IT IS A SCAM
Don't EVER use this company - IT IS A SCAM
We booked a car for 10 days in Italy and paid for the full rental before we left for holiday. When we arrived in the airport at their chosen car rental company, they refused to let us have the car. They claimed that our Master Card was a debit card, because it stated Credit/debit on the front, we called our bank in Denmark and they told us that it was absolutely rubbish, the only reason for them not to be able to handle the card is due to their old system. How can a company like auto Europe use car rental companies that only handle old systems? Then we tried to get support from Auto Europe, and here the story just get worse 1) the Danish number does not work = scam again, 2) one of their other service employees (don't know where they are located) hung up during our conversation, 3) they didn't try to help us in any way. During the time we spent trying to solve it, 3 other parties had the same problem, so this cannot be the first time Auto Europe hears about this.
After a lot of discussion back and forth we decided that it was not worth it to ruin our holiday due to a scam company without any moral. So we rented a car at Hertz, without any problems with our master card and the service was great.
WE WILL NEVER USE AUTO EUROPE AGAIN, they don't even deserve 1 star here.
Super service
Super let booking
Supernem booking.
Auto Europe accepts blackmail on …
Auto Europe accepts blackmail on costumers

Reply from Auto Europe Danmark
I have used auto@europe for many years …
I have used auto@europe for many years and have only had good experience with this dealsite.
Always happy with Auto Europe
Always a pleasure doing business with …
Always a pleasure doing business with you .
On time.
Clean and nice.
low mileage.
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