Auto Finance Online Reviews 

8,339
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,813 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, polite, and professional throughout the entire financing journey. Many people appreciate the exceptionally clear communication and straightforward advice provided by their assigned advisors from start to finish. Some reviewers were happy with the rapid response times and quick decision-making that kept everything moving forward smoothly. Consumers also noted that the application procedures were completely stress-free, remarkably efficient, and handled seamlessly without any unnecessary complications. Individuals looking for reliable support consistently found that nothing was ever too much trouble for the team.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting helpful advisors who explain every... See more

Service

Customers expressed great satisfaction regarding the service, highlighting professional communication, speedy... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that staff members are consistently... See more

User experience

Users describe positive interactions with user experience, highlighting an effortless process from start to... See more

Response time

Clients share positive opinions on response time, noting that reviewers experienced quick answers and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Borrowing Large amounts of money can be very stressful! Auto Finance Online made it as stress free as possible. The service was very friendly, making us feel engaged at all stages of the process with... See more

Rated 5 out of 5 stars

Application process very easy and professional. Decision quick with no backwards and forwards we need this and that and now we need this. Staff very professional and straight, no jargon, everything ex... See more

Rated 5 out of 5 stars

I have just used these for my finance and we spoke to a guy named Dean , all I can say he was very helpful and discussed everything we asked , I would highly recommend these guys very straightforward... See more

Rated 5 out of 5 stars

I dealt with Jay who from the first contact gave me confidence. He was knowledgable about the process and proactive in explaining things and he responded to any queries quickly . The product w... See more


Company details

  1. Non-Bank Financial Service

Written by the company

Auto Finance Online has a team with a wealth of experience in both the finance and leisure industry. We are dedicated to changing the way finance is provided for the purchase of your Motorhome, Caravan, or Horsebox


Contact info

5.0

Excellent

TrustScore 5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(8,339)

1,778 reviews in the last 12 months

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Rated 5 out of 5 stars

Dean at Auto Finance Online was…

Dean at Auto Finance Online was extremely professional, friendly and helpful. He was able to finalise my autofiinance loan seamlessly, competently and efficiently. It took less than 24 hours. Totally impressed.

September 21, 2026
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, no hassle . Will definitely use them again and would certainly recommend them to anyone. Thanks again for all your help from start to finish and in a smooth process

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from these guys really fast process .
Quick response every time regards calls and messages ,
Kept informed of everything along the way ,
Won’t hesitate to use again .

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Dan is the man

Hi Dan,
Now that everything has officially gone through, I just wanted to send a huge thank you for all your help!
You made the entire purchase run so smoothly from start to finish, and we really appreciate you going above and beyond to help us get that extra warranty sorted for complete peace of mind. Excellent customer service like this makes all the difference.
Thanks again for everything, Dan—we couldn't be happier!

September 21, 2026
Rated 5 out of 5 stars

Very good company

Very good communication, Gareth was excellent throughout the process. Needs a pay rise.

Special shout out to Tom also.

Cheers lads.

September 21, 2026
Rated 5 out of 5 stars

Terrible journey from derby to somerset…

Terrible journey from derby to somerset and contacted caravan company they were exceptional even met me at station for a lift to the company van already and presentable showed us round office staff brilliant so was the store definatley recommend and had a great comfy ride home

September 17, 2026
Rated 5 out of 5 stars

Great rate & service from Jay

I dealt with Jay who from the first contact gave me confidence.

He was knowledgable about the process and proactive in explaining things and he responded to any queries quickly .

The product was at the best interest rate out there & the process quick & transparent.

I would not hesitate to use this company again.

September 18, 2026

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