The communication from the team members from first contact has been exceptional. The service has been excellent. I've tried to organise a windscreen and, it's been challenging to say the least.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had so many issues with the AC in my daughters car. Tried one mechanic (won't name) they just couldn't get the job done properly, so found auto guru and the mechanic (CGS Automotive Group) that cam... See more
Company replied
Quick and easy. Very happy with this service. Prompt responses with reasonable quotes. Made the search for a mechanic so much easier while also getting fully transparent quotes without having to leave... See more
Company replied
Autoguru is my go to when I need something done on my car. Have had really positive experiences with them booking is smooth and easy. The mechanics I've booked have been professional and explain in de... See more
Company replied
Company details
Written by the company
What drives us? Simple. It’s our burning desire to make automotive services fairer, easier and more transparent for motorists and mechanics alike. That, and the office coffee machine. But mostly, it’s the burning desire part.
Contact info
Gold Coast, Australia
- contactus@autoguru.com.au
- autoguru.com.au
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I needed a 4 wheel alignment but you…
I needed a 4 wheel alignment but you only offered a 2 wheel alignment
September 14, 2025
Unprompted review
Reply from AutoGuru
Thanks for your feedback. Hopefully we can assist with your next booking!
Quick & helpful response by Autoguru…
Quick & helpful response by Autoguru with regard to possible alteration to repairs in a few days time..
September 15, 2025
Unprompted review
Reply from AutoGuru
Awesome to hear, thanks for booking with us!
An enjoyable experience
The booking process is very user friendly. The company called to update booking information and followed up with emails. A very enjoyable experience.
September 15, 2025
Unprompted review
Reply from AutoGuru
Welcome to AutoGuru! Excited to make your first booking experience an easy one. Thank you for the review.
Most impressed
Quick reply from AutoGuru and very good service from the supplier.
September 12, 2025
Unprompted review
Reply from AutoGuru
Simple, smooth, sorted – glad we could deliver!
Fast response
September 11, 2025
Unprompted review
Reply from AutoGuru
Good to hear, Dev. Thanks for the review.
Easy to use
The website was easy to use to make a booking. They offered a $100 discount if the booking was made through Autoguru. Time will tell of this eventuates.
September 11, 2025
Unprompted review
Reply from AutoGuru
We’re so glad your first AutoGuru booking was a breeze and you were able to participate in one of the promotions we have running! Here’s to a smooth first mechanic service!
Reply from AutoGuru
We appreciate the kind words, happy driving!
Easy to use
Easy to use, quick turn around and a variety of contractors
September 2, 2025
Unprompted review
Reply from AutoGuru
Thanks for booking with AutoGuru!
Autoguru is my go to...
Autoguru is my go to when I need something done on my car. Have had really positive experiences with them booking is smooth and easy. The mechanics I've booked have been professional and explain in detail. When a mechanic had to cancel last min because of family emergency, I was called from Autoguru to either get a refund or rebook with another mechanic. They were great at communicating and I can't fault them. Try them out 5 stars
July 25, 2025
Unprompted review
Reply from AutoGuru
Thanks for the awesome 5 star review! We're stoked to hear booking was easy, the mechanics were professional, and that our team had your back when plans changed!. Really appreciate the recommendation. Cheers, The AutoGuru Crew.
Easy to use and great pricing
August 28, 2025
Unprompted review
Reply from AutoGuru
That’s the goal, quick, easy and no fuss!
Reply from AutoGuru
Cheers Tony for the feedback!
It was just so easy to use compared to…
It was just so easy to use compared to other business websites. It’s my first time in using auto Guru and my daughter put me on to it and this will be my first using a mobile mechanic so it’s a first for both, let’s hope it all works out well.
August 16, 2025
Unprompted review
Reply from AutoGuru
Welcome to AutoGuru! We are excited to make your first mobile mechanic experience an easy one. Thanks for giving us a go, Linda.
Car maintenance
Auto Guru made booking my car in for service easy and no hassles A+++
August 12, 2025
Unprompted review
Reply from AutoGuru
Thanks for the awesome feedback! We’re so glad booking was a breeze for you.
AutoGuru is a fantastic platform
AutoGuru is a fantastic platform to get reasonable quote and quality service. I have been using AutoGuru for last few years and it makes me feel always happy. Highly recommended to try and enjoy best service.
July 31, 2025
Unprompted review
Reply from AutoGuru
Thanks so much for your kind words and ongoing support! We're thrilled to hear that AutoGuru has made booking car services easy and enjoyable for you over the years. We really appreciate the recommendation!
it was so easy
July 30, 2025
Unprompted review
Reply from AutoGuru
Great to hear, Gary! Thank you for the review.
Easy to access local trades in my area
Easy to access local trades in my area
July 29, 2025
Unprompted review
Reply from AutoGuru
Car servicing made easy! Thanks for the feedback, Troy.
Easy booking
Easy booking. Plenty of dates and options available . Great pricing too.
July 14, 2025
Unprompted review
Reply from AutoGuru
Happy to hear its working well for you, Lucas. We appreciate your review.
I’ll let you know once I get to my…
I’ll let you know once I get to my appointment tomorrow and see how it goes.
July 14, 2025
Unprompted review
Reply from AutoGuru
Hi Brett, how was your experience.
It was super easy to do the booking and…
It was super easy to do the booking and pay and I got an email confirming my booking date and time and also a receipt for my payment
July 3, 2025
Unprompted review
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