Auto Lines Australia Reviews 189

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers had a great experience with this company. Customers are really happy with the service provided, often describing it as great, fast, and without fuss. Many people appreciate the quick delivery and the overall efficiency of the purchasing process, highlighting the excellent communication and easy transactions. However, some customers also noted issues with the delivery service, experiencing delays, non-arrivals, or problems with tracking information. A few other people also felt that the product itself had some ambiguities, such as needing additional parts or encountering difficulties with login and registration, or not being compatible with their specific needs despite prior assurances.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express satisfaction, praising fast... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise quick delivery, with some noting... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the top-notch... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more

Rated 4 out of 5 stars

The process was quick and easy. Delivery times were met. Was a very positive experience.

Rated 5 out of 5 stars

Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well

Rated 5 out of 5 stars

Providing clear description about product and knowledgeable advice from support team. Highly recommended products and service provided.


Company details

  1. Auto Electrical Service

Written by the company

"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided


Contact info

4.0

Great

TrustScore 4 out of 5

189 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 3 out of 5 stars

Item turned up

Item turned up, was as expected. Was starting to stress hard very limited communication and the recent reviews, but I got it!. Would recommend communicating with customers much quicker and maybe fix your phone.

July 25, 2025
Rated 5 out of 5 stars

Prompt Delivery

Prompt Delivery
Well it arrived promptly and appears to be easy to use and so far all functions I need are there so it’s a thumbs up for me

July 21, 2025
Rated 2 out of 5 stars

I went to the trouble of giving them…

I went to the trouble of giving them all to info on my vehicle and they said that this FoxWell NT710 was the one I needed and they said it would read it no problem, I received it and followed all the setup procedures outlined on the manual Register, create the account, update and chose my first free vehicle but it still did not read my vehicle so upon checking I found that it only had the protocols for 2011, 2012,2014 and 2015 Nissan files, My vehicle is a 2004 Nissan Patrol ZD30DDTi GU y61 3.0 Ltr wagon and they had all this info, to there credit I have logged a compliant and there are looking into it so the issue is as of yet not resolved, they and I have sent this problem to FoxWell to find out what is going on and come up with a fix for it or I will request a refund of my money and send me an RA. If possible I will up this review to give you guys the out come, also it stated Life Time Fee updates that's a load of rubbish if you want it to read a vehicle you have to pay for that file first and download it and that goes for every vehicle that you want to use it on

July 3, 2025
Rated 5 out of 5 stars

Good Products from an honourable…

Good Products from an honourable credible seller. I had to return one model unit because it did not provide the functionality I required and upgrade to a dearer better unit and these guys sorted that out for me promptly. Recommended.

April 3, 2025
Rated 5 out of 5 stars

Great diagnostics tool

Great diagnostics tool. Couldn’t find anything else that would connect to 2003 Nissan r50 pathfinder. Had old fault codes that I never knew and could clear them. Live data is good just doesn’t show oil pressure.

April 9, 2025
Rated 1 out of 5 stars

Garbage

This time? This is my first time. Horrid response time. My parcel should’ve arrived 8 days ago. Was told a new parcel was resent, it wasn’t.

March 21, 2025
Rated 4 out of 5 stars

Great but one small issue

The communication leading up to the purchase was excellent and very helpful . I had a question after sale that was answered promptly also….. the only issue I have is that the usb charger does not include an adapter for Australia. It’s useless as is. Very strange.

Dave

March 27, 2025

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