Auto Lines Australia Reviews 189

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers had a great experience with this company. Customers are really happy with the service provided, often describing it as great, fast, and without fuss. Many people appreciate the quick delivery and the overall efficiency of the purchasing process, highlighting the excellent communication and easy transactions. However, some customers also noted issues with the delivery service, experiencing delays, non-arrivals, or problems with tracking information. A few other people also felt that the product itself had some ambiguities, such as needing additional parts or encountering difficulties with login and registration, or not being compatible with their specific needs despite prior assurances.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express satisfaction, praising fast... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise quick delivery, with some noting... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the top-notch... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more

Rated 4 out of 5 stars

The process was quick and easy. Delivery times were met. Was a very positive experience.

Rated 5 out of 5 stars

Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well

Rated 5 out of 5 stars

Providing clear description about product and knowledgeable advice from support team. Highly recommended products and service provided.


Company details

  1. Auto Electrical Service

Written by the company

"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided


Contact info

4.0

Great

TrustScore 4 out of 5

189 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered a nt 710 for my Jag

I ordered a nt 710 for my Jag, it was not on the diagnostic list, after a week they told me to download it from the store, and there is no option, now they won't return my emails

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

Claim to have a "price beat guarantee"…

Claim to have a "price beat guarantee" but when you send them a genuine claim to honour this, they avoid you at all costs and just ignore you completely to avoid having to honour their false "price beat guarantee" No integrity, poor communication and customer service and very dishonest. Avoid buying from Ebay and stick to "GENUINE" and "Authorised" AUTEL dealers. These people are even claiming to be an Australian business with OZ stock and this is a blatant lie!!

December 4, 2024
Unprompted review

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